Jobs in the United States

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Added just now
Senior Mechanical Engineer - Structures and Durability
GE Vernova
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A highly experienced Design Engineer to lead the mechanical design, development, and optimization of our next-generation mechanical systems. The successful candidate will drive designs from…
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Lead Industrialization Engineer – Process Qualifications & Industrialization
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…execute enterprise talent processes and provide consultative support to lead the design, development, and implementation of talent…
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…but require a right-sized, disciplined model for ownership, support, governance, and…
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Lead, coach, and support the day-to-day performance and productivity of the Quality Assurance technician team.
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Physical Therapy Aide
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Strategic Sourcing Indirect Spend Manager
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Nurse Manager - Potash Women's and Newborn Center
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Position Summary The Pricing Program Manager is a hands-on pricing professional who analyzes pricing, cost and sales data and carries out the pricing actions that support our pricing…
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Assistant Development Officer, Penn Medicine
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…donor listings. This includes writing responsibilities and support with design and formatting. For larger stewardship reports, and following direction of gift officers, this position will…
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Metrology/CFM Equipment Engineering Intern (Summer 2027)
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…issues. You will be given an intern project that will require you lead the project to completion and share your success through an end of year intern poster…
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National Sales Executive
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This position reports to the Sales Team Lead.
Added 3 mins ago
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Keyholder
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Sr. Electrical Engineer
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…requirements and technical solutions, and provide technical support for production and field…
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CEA B, Deputy District Director, Traffic Operations
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CA
- $12,131 to $18,376 USD / month
All applicants must possess the knowledge and abilities, and any other requirements, described in this announcement · State civil service employees must possess essential general qualifications including integrity, initiative, dependability, good judgment,
Added 3 mins ago
CT
Senior Human Resources Analyst
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…Controller’s Office systems, specialized consultation, and backup support for classification and hiring. The incumbent is responsible for consulting with the DPR for specialized advice or…
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As a Retail Shift Manager, you’ll play a key role in keeping our retail operations running smoothly. You’ll lead and support our team of associates, ensure the store is ready for every…

JDA TSG

Senior Program Manager M3

United States

Remote

$120,000 to $125,000 USD / year

Apply on careers.jdatsg.com About employer

Applications open in a new tab.

Job details

Pay: $120,000 to $125,000 USD / year
Workplace: Remote
Posting language: English
Posted: Nov 10, 2026

Original job description

Overview

At JDA TSG, we equip world-class brands with top-tier talent and operational expertise, because we know our people are our true differentiator. As a Senior Program Manager (M3), you will act as a senior operational leader accountable for translating corporate strategy into execution, managing multi-tier teams, and driving program profitability. We believe long-term business growth relies on operational excellence, data-driven leadership, and developing strong people managers. By leading through M2 Operations Managers, shaping capacity plans, and partnering with executive client stakeholders, your work ensures scalable service delivery and trusted client partnerships across enterprise programs.

Reports To: Director of Operations Location: Remote Salary Range: $120,000/Yr - $125,000/Yr based on experience Direct Reports: 25-35

What You Will Do

Strategic Program Ownership & Financial Leadership: You will translate company, functional, and client strategy into actionable operating plans, priorities, and long-term business strategies. You will partner with Finance to manage program economics, shape capacity and workforce plans, and oversee labor utilization, headcount scaling, and operational margins for a program supporting 250+ employees. Success is measured by SLA achievement, gross margin performance, budget adherence, and revenue enablement.
Operational Transformation & Root-Cause Excellence: You will establish operating rhythms, establish performance expectations, and use leading indicators and operational data to diagnose complex process defects before they impact business results. You will lead large-scale process improvements, technology implementations, and change management initiatives to improve scalability, quality, and delivery speed. Success is measured by process efficiency gains, quality metrics, error reduction, and workflow scalability.
Manager Development & Cross-Functional Alignment: You will lead, coach, and develop a team of 6+ M2 Operations Managers and functional leads, building leadership capability and succession depth so managers independently run their operational areas. You will forge cross-functional partnerships across HR, Talent Acquisition, IT, Finance, and PMO to resolve competing priorities and align resources with program goals. Success is measured by manager development velocity, team retention, organizational health, and cross-functional project execution.
Executive Stakeholder & Client Leadership: You will serve as a senior point of contact for key client executives, building trusted partnerships, leading quarterly business reviews, and managing complex escalations with data-driven solutions. You will anticipate client needs, communicate performance transparently, and identify opportunities to expand JDA TSG's strategic scope. Success is measured by client satisfaction scores, account retention, expansion indicators, and executive relationship trust.

Who You Are

8–10+ years of progressive professional experience in operations, program management, or business process outsourcing, with 5000+ span of control in remote environments.
5+ years of direct leader of leaders' experience (200+ direct reports) including the management, coaching, and development of people leaders/managers (M2 level or equivalent).
Proven financial acumen and business literacy, with demonstrated success managing program budgets, labor models, capacity planning, and operational margins.
Demonstrated ability to conduct root-cause analysis, utilize data analytics, and lead large-scale process or technology transformations.
Executive presence and communication skills to influence VP-level leaders, cross-functional stakeholders, and enterprise client executives.

What We Offer

Comprehensive healthcare coverage and benefits package
401(k) with company match
Professional development opportunities and executive leadership exposure
Remote work environment with comprehensive technology support

USD $120,000.00 - USD $125,000.00 /Yr.

We are an equal opportunity employer committed to building an inclusive workplace. To view our Equal Employment Opportunity (EEO) policy, please click here.

Strategic Program Ownership & Financial Leadership: You will translate company, functional, and client strategy into actionable operating plans, priorities, and long-term business strategies. You will partner with Finance to manage program economics, shape capacity and workforce plans, and oversee labor utilization, headcount scaling, and operational margins for a program supporting 250+ employees. Success is measured by SLA achievement, gross margin performance, budget adherence, and revenue enablement.
Operational Transformation & Root-Cause Excellence: You will establish operating rhythms, establish performance expectations, and use leading indicators and operational data to diagnose complex process defects before they impact business results. You will lead large-scale process improvements, technology implementations, and change management initiatives to improve scalability, quality, and delivery speed. Success is measured by process efficiency gains, quality metrics, error reduction, and workflow scalability.
Manager Development & Cross-Functional Alignment: You will lead, coach, and develop a team of 6+ M2 Operations Managers and functional leads, building leadership capability and succession depth so managers independently run their operational areas. You will forge cross-functional partnerships across HR, Talent Acquisition, IT, Finance, and PMO to resolve competing priorities and align resources with program goals. Success is measured by manager development velocity, team retention, organizational health, and cross-functional project execution.
Executive Stakeholder & Client Leadership: You will serve as a senior point of contact for key client executives, building trusted partnerships, leading quarterly business reviews, and managing complex escalations with data-driven solutions. You will anticipate client needs, communicate performance transparently, and identify opportunities to expand JDA TSG's strategic scope. Success is measured by client satisfaction scores, account retention, expansion indicators, and executive relationship trust.
8–10+ years of progressive professional experience in operations, program management, or business process outsourcing, with 5000+ span of control in remote environments.
5+ years of direct leader of leaders' experience (200+ direct reports) including the management, coaching, and development of people leaders/managers (M2 level or equivalent).
Proven financial acumen and business literacy, with demonstrated success managing program budgets, labor models, capacity planning, and operational margins.
Demonstrated ability to conduct root-cause analysis, utilize data analytics, and lead large-scale process or technology transformations.
Executive presence and communication skills to influence VP-level leaders, cross-functional stakeholders, and enterprise client executives.

Apply on careers.jdatsg.com About employer

More about this job

Skills

Leadership
Change management
Workflow
Recruitment
Program management
Business processes
Coaching
Financial capability
Root cause analysis
Data analysis
Communication skills

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Work requirements

Jobs in the United States