Jobs in the United States

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Senior Customer Marketing Manager
Bitwarden
Remote, United States
…customer marketing leader who can turn strategy into scalable programs, partner across Customer Success, Sales, Product, Marketing, and Operations, and use data to continuously improve…
Added 1 min ago
Senior Product Manager
Isys Technologies
Washington, DC
…and development. Headquartered in Colorado, I2X is engaged in programs across the country and in more than 20 states. Our programs support multiple Federal agencies, the Department of…
Added 1 min ago
Quality Manager - Alpena Area
The Pivot Group Network
Alpena · Alpena, MI
We are building our network of talent in this field across Michigan's manufacturing regions. Our partner companies may or may not have an immediate opening for this exact role today, but we…
Added 1 min ago
Maintenance Manager - Niles Area
The Pivot Group Network
Niles · Niles, MI
…meaningful relationships in the manufacturing community. We partner with companies in the Niles area seeking skilled Maintenance…
Added 1 min ago
HR Manager - Petoskey Area
The Pivot Group Network
Petoskey · Petoskey, MI
Human Resources Business Partner, Personnel Manager, Employee Relations Manager, HR Director, Talent Acquisition Manager, Human Resources Supervisor, People Operations Manager, Labor…
Added 1 min ago
Quality Manager - Niles Area
The Pivot Group Network
Niles · Niles, MI
We are building our network of talent in this field across Michigan's manufacturing regions. Our partner companies may or may not have an immediate opening for this exact role today, but we…
Added 2 mins ago
GBU Risk Manager
Bechtel Corporation
Reston, VA
The GBU Project Risk Manager is responsible for the support and guidance to Project Risk Management (PRM) and relevant internal and external stakeholders in PRM matters. Responsible for…
Added 2 mins ago
BC
EPC Transformation Communications Specialist
Bechtel Corporation
Reston, VA
- $91,700 to $132,600 USD / year
…who wants to be close to the action. Working alongside the Manager of EPC Transformation Communications, you'll help turn our communications and engagement strategy into engaging content…
Added 2 mins ago
BC
EPC Transformation Communications Manager
Bechtel Corporation
Reston, VA
- $123,400 to $178,500 USD / year
Must have the right to work in the U.S
Added 2 mins ago
Community Manager
RPM Living
Austin, TX
The Community Manager will oversee all business operations at one of our apartment communities. The successful candidate will possess strong resident relations and interpersonal skills and…
Added 3 mins ago
Branch Manager
RNA Rentokil North America
Houston, TX
…more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are…
Added 3 mins ago
CR
Assistant Store Manager
Carter's Retail Inc.
Garfield, NJ
- $20.5 to $26.75 USD / hour
Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement
Added 4 mins ago
Site Lead
Flexcar
Moreno Valley, CA
Flexcar is seeking a Site Manager to lead day-to-day operations, ensuring operational excellence, cost control, and exceptional member experience. This role is responsible for making the…
Added 4 mins ago
Sales Operations Analyst
Olympus Corporation of the Americas
Center Valley, PA
…improves and saves patient lives. This role will report to the Manager of Sales…
Added 4 mins ago
Assistant Professor of Music - Director of Bands
UWGBY University of Wisconsin Green Bay
Green Bay, WI
Develop and sustain strong relationships with middle and high school music educators and programs throughout Northeast Wisconsin and beyond, establishing UW-Green Bay as an engaged and…
Added 4 mins ago
Sales Manager - Facility Solutions
Veritiv Operating Company
Henrico, VA
● Must have strong leadership and management skills
Added 4 mins ago
Operations Manager - Petoskey Area
The Pivot Group Network
Petoskey · Petoskey, MI
…committed to building meaningful connections in manufacturing. We partner with leading companies in the Petoskey area seeking Operations…
Added 4 mins ago
EHS Manager - Warren Area
The Pivot Group Network
Warren · Warren, MI
…meaningful relationships in the manufacturing community. We partner with companies in the Warren area seeking skilled EHS…
Added 4 mins ago
Quality Manager - Livonia Area
The Pivot Group Network
Livonia · Livonia, MI
…fostering meaningful relationships and supporting career growth. We partner with leading manufacturing companies in the Livonia area seeking experienced Quality Managers to strengthen their…
Added 4 mins ago
Plant Manager - Ann Arbor Area
The Pivot Group Network
Ann Arbor · Ann Arbor, MI
…meaningful relationships in the manufacturing community. We partner with companies in the Ann Arbor area seeking skilled Plant…
Added 4 mins ago
Quality Manager - Sault Ste. Marie Area
The Pivot Group Network
Sault Ste. Marie · Sault Ste. Marie, MI
We are building our network of talent in this field across Michigan's manufacturing regions. Our partner companies may or may not have an immediate opening for this exact role today, but we…
Added 4 mins ago
Operations Manager - Warren Area
The Pivot Group Network
Warren · Warren, MI
We are building our network of talent in this field across Michigan's manufacturing regions. Our partner companies may or may not have an immediate opening for this exact role today, but we…
Added 4 mins ago
Registered Dietitian
THE PINES AT DAVIDSON INC
Davidson, NC
ServSafe Food Protection Manager Certification, or ability to obtain within 90 days of hire.
Added 6 mins ago
Social Media & Community Manager
Spring Footwear Corp
Pompano Beach, FL
…creative, strategic, and social-first Social Media & Community Manager to lead the growth of our organic social media presence while building an engaged community around the Spring Step…
Added 6 mins ago
CM
Senior, Construction Safety Manager | Owner's Representative
Compliance Management International
San Antonio, TX
- $125,000 to $140,000 USD / year
Owner's Representative – Data Center Safety Manager

JDA TSG

Senior Program Manager M3

United States

Remote

$120,000 to $125,000 USD / year

Apply on careers.jdatsg.com About employer

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Job details

Pay: $120,000 to $125,000 USD / year
Workplace: Remote
Posting language: English
Posted: Nov 10, 2026

Original job description

Overview

At JDA TSG, we equip world-class brands with top-tier talent and operational expertise, because we know our people are our true differentiator. As a Senior Program Manager (M3), you will act as a senior operational leader accountable for translating corporate strategy into execution, managing multi-tier teams, and driving program profitability. We believe long-term business growth relies on operational excellence, data-driven leadership, and developing strong people managers. By leading through M2 Operations Managers, shaping capacity plans, and partnering with executive client stakeholders, your work ensures scalable service delivery and trusted client partnerships across enterprise programs.

Reports To: Director of Operations Location: Remote Salary Range: $120,000/Yr - $125,000/Yr based on experience Direct Reports: 25-35

What You Will Do

Strategic Program Ownership & Financial Leadership: You will translate company, functional, and client strategy into actionable operating plans, priorities, and long-term business strategies. You will partner with Finance to manage program economics, shape capacity and workforce plans, and oversee labor utilization, headcount scaling, and operational margins for a program supporting 250+ employees. Success is measured by SLA achievement, gross margin performance, budget adherence, and revenue enablement.
Operational Transformation & Root-Cause Excellence: You will establish operating rhythms, establish performance expectations, and use leading indicators and operational data to diagnose complex process defects before they impact business results. You will lead large-scale process improvements, technology implementations, and change management initiatives to improve scalability, quality, and delivery speed. Success is measured by process efficiency gains, quality metrics, error reduction, and workflow scalability.
Manager Development & Cross-Functional Alignment: You will lead, coach, and develop a team of 6+ M2 Operations Managers and functional leads, building leadership capability and succession depth so managers independently run their operational areas. You will forge cross-functional partnerships across HR, Talent Acquisition, IT, Finance, and PMO to resolve competing priorities and align resources with program goals. Success is measured by manager development velocity, team retention, organizational health, and cross-functional project execution.
Executive Stakeholder & Client Leadership: You will serve as a senior point of contact for key client executives, building trusted partnerships, leading quarterly business reviews, and managing complex escalations with data-driven solutions. You will anticipate client needs, communicate performance transparently, and identify opportunities to expand JDA TSG's strategic scope. Success is measured by client satisfaction scores, account retention, expansion indicators, and executive relationship trust.

Who You Are

8–10+ years of progressive professional experience in operations, program management, or business process outsourcing, with 5000+ span of control in remote environments.
5+ years of direct leader of leaders' experience (200+ direct reports) including the management, coaching, and development of people leaders/managers (M2 level or equivalent).
Proven financial acumen and business literacy, with demonstrated success managing program budgets, labor models, capacity planning, and operational margins.
Demonstrated ability to conduct root-cause analysis, utilize data analytics, and lead large-scale process or technology transformations.
Executive presence and communication skills to influence VP-level leaders, cross-functional stakeholders, and enterprise client executives.

What We Offer

Comprehensive healthcare coverage and benefits package
401(k) with company match
Professional development opportunities and executive leadership exposure
Remote work environment with comprehensive technology support

USD $120,000.00 - USD $125,000.00 /Yr.

We are an equal opportunity employer committed to building an inclusive workplace. To view our Equal Employment Opportunity (EEO) policy, please click here.

Strategic Program Ownership & Financial Leadership: You will translate company, functional, and client strategy into actionable operating plans, priorities, and long-term business strategies. You will partner with Finance to manage program economics, shape capacity and workforce plans, and oversee labor utilization, headcount scaling, and operational margins for a program supporting 250+ employees. Success is measured by SLA achievement, gross margin performance, budget adherence, and revenue enablement.
Operational Transformation & Root-Cause Excellence: You will establish operating rhythms, establish performance expectations, and use leading indicators and operational data to diagnose complex process defects before they impact business results. You will lead large-scale process improvements, technology implementations, and change management initiatives to improve scalability, quality, and delivery speed. Success is measured by process efficiency gains, quality metrics, error reduction, and workflow scalability.
Manager Development & Cross-Functional Alignment: You will lead, coach, and develop a team of 6+ M2 Operations Managers and functional leads, building leadership capability and succession depth so managers independently run their operational areas. You will forge cross-functional partnerships across HR, Talent Acquisition, IT, Finance, and PMO to resolve competing priorities and align resources with program goals. Success is measured by manager development velocity, team retention, organizational health, and cross-functional project execution.
Executive Stakeholder & Client Leadership: You will serve as a senior point of contact for key client executives, building trusted partnerships, leading quarterly business reviews, and managing complex escalations with data-driven solutions. You will anticipate client needs, communicate performance transparently, and identify opportunities to expand JDA TSG's strategic scope. Success is measured by client satisfaction scores, account retention, expansion indicators, and executive relationship trust.
8–10+ years of progressive professional experience in operations, program management, or business process outsourcing, with 5000+ span of control in remote environments.
5+ years of direct leader of leaders' experience (200+ direct reports) including the management, coaching, and development of people leaders/managers (M2 level or equivalent).
Proven financial acumen and business literacy, with demonstrated success managing program budgets, labor models, capacity planning, and operational margins.
Demonstrated ability to conduct root-cause analysis, utilize data analytics, and lead large-scale process or technology transformations.
Executive presence and communication skills to influence VP-level leaders, cross-functional stakeholders, and enterprise client executives.

Apply on careers.jdatsg.com About employer

More about this job

Skills

Leadership
Change management
Workflow
Recruitment
Program management
Business processes
Coaching
Financial capability
Root cause analysis
Data analysis
Communication skills

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Work requirements

Jobs in the United States