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Added 1 min ago
Project Control Specialist B - 519107
Tennessee Valley Authority
ATHENS, AL
Support development, implementation and monitoring of purchase agreements and expenditures
Added 2 mins ago
Contracts Manager
CGI Technologies and Solutions, Inc.
Huntsville, AL
Seeking an experienced Contracts Manager to perform the full range of life cycle contract administration duties for contracts. The engagement involves high end IT services, Agile and other…
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Senior Director, Plant Manager – Missile Integration & Electronics
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Huntsville, AL
People Leadership & Organizational Development: Lead and develop a high-performing organization spanning production supervisors, manufacturing personnel, technicians, engineers, and support…
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Software Development Manager
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Montgomery, AL
- $112,800 to $264,100 USD / year
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Frontend Engineer
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· You will join the Growth Engineering organization, reporting to the Senior Engineering Manager, Growth.
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Enhance and encourage skill development of all staff.
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The Human Development (HD) Practice Group (PG)
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Branch Manager -Novi/Livonia Market, MI
JPMorgan Chase
Farmington Hills, MI
As a Branch Manager in a Chase Branch, you will be at the forefront of delivering attentive and friendly service, creating a welcoming environment that puts employees and clients first. You…
Added 15 mins ago
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Citizens Teller - Bilingual - Arabic/Chaldean Required
Citizens
Sterling Heights, MI
- $20.67 to $25.48 USD / hour
…your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take…
Added 15 mins ago
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Trinity Health
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Dietary Aide - FT (The Oaks)
Trinity Health
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Added 15 mins ago
Dietary Aide - PT (The Oaks)
Trinity Health
Muskegon, MI
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community…
Added 15 mins ago
Talent Acquisition Manager
Roush Enterprises
Livonia, MI
At Roush, we fuse technology and engineering to provide product development solutions to customers in a diverse range of industries. Widely recognized for providing engineering, testing,…
Added 15 mins ago
Guidance, Navigation & Control Engineering Manager
Lockheed Martin
Littleton, CO · Sunnyvale, CA · Littleton · Sunnyvale
…industries and around the world. We’re advancing spacecraft and the workforce to fuel the next generation. And we’re reimagining how space can connect us, ensuring security and…
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Project Engineer Sr Stf - E5
Lockheed Martin
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Clinical Specialist - Cardiac Rhythm Management - Ann Arbor
Medtronic
Ann Arbor, MI
…therapies, and solutions, while supporting the onboarding and development of new Clinical Specialists and Sales…
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Field Support Representative I, II, III
Canon USA & Affiliates
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May possibly perform any of the following functions at the direction of the Site Manager:
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Kitting Assembler
Veralto
Grand Rapids, MI
- $17.5 to $18 USD / hour
Reporting to the Operations Manager, the Kitting Assembler is responsible for following engineering drawings, work order information, Manufacturing Assembly Procedures, SOPs, and other…
Added 15 mins ago
Enterprise Change and Training Design Senior Manager, Life Sciences
Accenture
Detroit, MI
…deploy the Reinvention Force: a human + AI team of Transformers, Workforce Architects, and AI & Data Innovators that makes reinvention real at enterprise scale. This is a high-visibility,…
Added 15 mins ago
Learning Technology Manager
Accenture
Detroit, MI
…result: personalized, measurable learning that accelerates skill development and builds tomorrow's workforce,…
Added 15 mins ago
A
Contracting Counsel Manager
Accenture
Detroit, MI
- $94,400 to $293,800 USD / year
…blockchain security, automation, systems integration and agile development. Advise senior company leadership on legal risks associated with transactions and understanding of the larger…
Added 15 mins ago
O
Software Development Manager
Oracle
Lansing, MI
- $112,800 to $264,100 USD / year
We are looking for a hands-on engineering manager to lead the Authorization team within IAM. This team is responsible for designing, building, and operating critical authorization services…
Added 16 mins ago
Frontend Engineer
GN Hearing
Lansing, MI
· You will join the Growth Engineering organization, reporting to the Senior Engineering Manager, Growth.
Added 32 mins ago
Program Manager, College and Career Readiness
Idaho Division of Human Resources
Boise, ID
The Program Manager leads the development, implementation, and management of the federally funded Career Pathways Exploration Grant; develops training and resources for the Idaho Career…

JD Power

Implementation Specialist II

Remote, United States

$68,000 to $90,000 USD / year · Full-time

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Job details

Pay: $68,000 to $90,000 USD / year
Job type: Full-time
Education: High school diploma
Experience: 3-5 years of software implementation, onboarding, project management, training, or related experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Description:

Job Title: Implementation Specialist II Location: Remote | USA Reports to: Manager, Implementation Employment Type: Full-time This is an existing position.

About the Role:

The Implementation Specialist II is responsible for leading complex software implementation projects for new and existing customers. This role serves as the primary implementation consultant, driving successful onboarding, configuration, training, adoption, and customer readiness while managing multiple concurrent projects. As an experienced implementation professional, the Implementation Specialist II operates independently, serves as a subject matter expert on assigned products, mentors junior team members, and partners cross-functionally to ensure an exceptional customer experience.

In this role, you will:

Lead medium to large-scale implementation projects from kickoff through go-live and customer handoff.
Manage multiple concurrent implementation projects while maintaining quality and timeline commitments.
Serve as the primary customer advisor throughout the implementation lifecycle.
Configure software solutions based on customer requirements and business objectives.
Independently deliver virtual and onsite training programs.
Identify implementation risks and develop mitigation strategies.
Partner with Support, Product, Customer Success, and Engineering teams to resolve issues.
Monitor project scope, milestones, deliverables, and stakeholder communications.
Build and maintain strong customer relationships that drive adoption and satisfaction.
Mentor and support Implementation Specialist I team members.
Serve as a subject matter expert on assigned products and implementation processes.
Contribute to process improvements, documentation, and team development initiatives.

Required Qualifications:

High School Diploma or GED required
3-5 years of software implementation, onboarding, project management, training, or related experience.
Experience managing multiple customer-facing projects simultaneously.
Strong presentation, facilitation, communication, and problem-solving skills.
Ability to work independently with minimal supervision.
Up to 90% travel for onsite implementations, customer meetings, or company events, as required.

Preferred Qualifications:

Associate or Bachelor's degree
Experience mentoring or coaching team members

Compensation and Benefits This position has a starting salary range of USD $68,000 – $90,000 per year. The range represents what we reasonably and in good faith expect to pay for the role at the time of posting. An employee’s pay within the range is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location.

Eligible employees may participate in medical, dental, vision, disability, life insurance, retirement savings programs, paid time off, wellness programs, and other company-sponsored benefits. Benefits vary by country and employment status.

Why Join JD Power JD Power powers auto-related decisions through proprietary data, advanced analytics, deep industry expertise, and workflows that connect insight to action. Operating across North America, Europe, and Australia, we help customers make better decisions and achieve better outcomes.

As a virtual-first company, we offer flexible work arrangements, opportunities for learning and development, and a culture centered on the Values that guide how we work every day. · We power our customers’ success. Everything we do is focused on helping customers make better decisions and achieve better outcomes. · We are innovative, collaborative, and grounded in data. We combine advanced analytics with human expertise to deliver insight that holds up in the real world. · We make things easy. We turn complexity into clarity so teams can act faster and with confidence. · We get it done. We focus on execution, accountability, and results. · We start with trust and prove it every day. Independence, integrity, and credibility are the foundation of our work.

Equal Opportunity & Accommodations JD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

JD Power is committed to providing reasonable accommodations throughout the recruitment process for individuals with disabilities or other protected needs under applicable local laws. Please contact careers@jdpower.com for accommodation request.

Data Privacy JD Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, JD Power has international sites and JD Power uses resources located throughout the world. JD Power may from time to time also use third parties to act on JD Power’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within JD Power group of companies as well as to third parties acting on JD Power’s behalf, including also transfers to servers and databases outside the country where you provided JD Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here.

Applications Candidates must be legally authorized to work in the country where employment is offered. JD Power does not provide employment sponsorship for this position.

This position is posted exclusively on https://www.jdpower.com/business/careers and select trusted job boards such as LinkedIn or Indeed. All official communication comes from email addresses ending in @jdpower.com or @jdpa.com. We will never ask for payment, equipment purchases, or upfront fees. We may take additional steps to verify candidate information to protect the integrity of our recruitment process.

To all recruitment agencies: JD Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.

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More about this job

Skills

Onboarding
Customer experience
Customer relations
Documentation
Team building
Project management
Communication skills
Problem solving
Work independently
Coaching

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