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Added 2 mins ago
Senior Manager, Data Engineering & AI
CVS Health
Wellesley, MA
The role sits at the intersection of engineering, product, data science, and the business. The Senior Manager works with product managers to shape roadmaps, with data scientists to move…
Added 2 mins ago
Operations Manager
East Boston Neighborhood Health Center
East Boston, MA
Experience with data management and analytics.
Added 2 mins ago
AI Automation Engineer - CoPilot
CGI Technologies and Solutions, Inc.
Canton, MA
. Deployment and governance: Follow architect defined standards for security, data access, DLP, environment management (dev/test/prod), and responsible AI.
Added 2 mins ago
Assistant/Associate Director, Schools & Programs
Boston College
Chestnut Hill, MA
Data Analysis & Collaborative Partnerships: Utilize data analytics and leverage internal partners (Gift Officers, Stewardship, and Prospect Development, among others) to support Directors…
Added 2 mins ago
Sr. Manager, Adaptive Learning Enablement and Communication
Blue Cross Blue Shield of Massachusetts
Hingham, MA
Synthesize Commercial Markets Operations : Gather data, project milestones, and team wins to create concise performance summaries, turning raw data into clear, compelling points.
Added 3 mins ago
Quality, Safety & Performance Improvement Specialist
Beth Israel Lahey Health
Newburyport, MA
…position supports the collection, analysis, interpretation, and reporting of quality and safety data; facilitates improvement initiatives; assists with regulatory readiness activities; and…
Added 3 mins ago
Deputy Director - Enterprise Data Management & Engineering
State of Massachusetts
Quincy, MA
The Executive Office of Health and Human Services (EOHHS)*oversee expenditures of over $28 billion annually. As the largest secretariat, has approximately 22,000 employees and services…
Added 3 mins ago
S
Essentials of Manufacturing - Environment, Health, and Safety (EHS)
Saint-Gobain
TAUNTON, MA
- $72,500 to $111,500 USD / year
Manufacturing is evolving and Saint-Gobain North America is leading the way.
Added 3 mins ago
Senior Technical Recruiter
CGI Technologies and Solutions, Inc.
Burlington, MA
In this role, you'll partner closely with hiring leaders and business executives to attract top technology talent across software engineering, cloud, infrastructure, data, cybersecurity,…
Added 3 mins ago
Director – AI & Data Architecture (Pre-Sales & Solutioning)
CGI Technologies and Solutions, Inc.
Burlington, MA
Experience designing scalable ETL/ELT, analytics, and data integration solutions.
Added 3 mins ago
Senior Growth Operations and Business Development Manager
Scientific Systems Company, Inc.
Burlington, MA
Scientific Systems is hiring a Senior Growth Operations and Business Development Manager to bring structure, discipline, and rigor to how the Growth team runs pipeline and forecast…
Added 3 mins ago
SG
2027 Summer Intern EGDS Morristown NJ
Sanofi Group
Cambridge, MA
- $60 USD / hour
…rigorous statistical principles to support evidence generation and data-driven decision-making across the drug development lifecycle, from first-in-human studies to pivotal registration…
Added 3 mins ago
AI/ML Specialist Solutions Architect, Telecom, AGS US Specialist SA, TMEGS
Amazon
Boston, MA
Within AWS, we’re focused on bringing that knowledge and capability to customers through three layers of the AI stack: 1) Frameworks and Infrastructure with tools like Apache MxNet and…
Added 3 mins ago
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Managing Consultant - Life Sciences Data & Analytics
Guidehouse
BOSTON, MA
- $113,000 to $188,000 USD / year
We are looking for a Managing Consultant to join our Life Sciences team, which supports pharmaceutical and biotech companies with commercial insights and strategy as well as data and…
Added 3 mins ago
A
Agentic Commerce Senior Manager | Industrial
Accenture
Boston, MA
- $132,500 to $338,300 USD / year
Lead efforts to structure product, customer, service, dealer, and transaction data for analytics, personalization, recommendations, and AI use cases.
Added 3 mins ago
Area Project Controls Lead, Mega Campus
Meta
Boston, MA
…Contractor contracts & commercial terms, gathering of historical data, incorporation of master contract terms, communication, and management of finalized internal…
Added 3 mins ago
PG
Product Manager Intern (Class of 2028)
Publicis Groupe
Boston, MA
- $30 to $33 USD / hour
Working towards a BS/BA degree in data analytics, business administration, business management, engineering, economics, or related area
Added 3 mins ago
Learning Technology Manager
Accenture
Boston, MA
Accenture's Learning Technology practice sits at the intersection of human potential and technology transformation. We partner with organizations to design, implement, and sustain modern…
Added 3 mins ago
AEM Functional Lead
Accenture
Boston, MA
The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of…
Added 3 mins ago
D
Content Intern
DIRECTV
Boston, MA
- $20 to $28 USD / hour
Analyze data, conduct benchmarking and research
Added 3 mins ago
Business Intelligence Analyst
Highmark Health
Boston, MA
Works with Business Intelligence and healthcare professionals to gather, organize, and present data to users. Presents meaningful analytics to the business in non-technical terms and…
Added 3 mins ago
Data, Communications, and Policy Analyst (Remote)
GovCIO
Boston, MA
GovCIO is currently hiring for a Data, Communications, and Policy Analyst to support program management, tasking execution, strategic planning, policy review, metrics generation and…
Added 3 mins ago
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Agentic Commerce Senior Manager | GEO & Search
Accenture
Boston, MA
- $132,500 to $338,300 USD / year
You will lead cross-functional efforts spanning SEO, content, PR, analytics, and development to drive scalable improvements in how brands appear within LLM-powered environments such as…
Added 3 mins ago
Staff Full-stack Engineer - Shopping (Remote-eligible)
Capital One
Boston, MA
…team of developers, machine learning experts, product managers and people leaders. Our Staff Engineers are leading experts in their domains, helping devise practical and reusable solutions…
Added 3 mins ago
A
MarTech Data Architect
Accenture
Boston, MA
- $132,500 to $302,400 USD / year
Driving Innovation: Stay current on AI capabilities - agentic workflows, multimodal models, AI-assisted analytics - and apply these strategies hands-on in client work. Translate emerging…

JD Power

Implementation Specialist II

Remote, United States

$68,000 to $90,000 USD / year · Full-time

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Job details

Pay: $68,000 to $90,000 USD / year
Job type: Full-time
Education: High school diploma
Experience: 3-5 years of software implementation, onboarding, project management, training, or related experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

Job Description:

Job Title: Implementation Specialist II Location: Remote | USA Reports to: Manager, Implementation Employment Type: Full-time This is an existing position.

About the Role:

The Implementation Specialist II is responsible for leading complex software implementation projects for new and existing customers. This role serves as the primary implementation consultant, driving successful onboarding, configuration, training, adoption, and customer readiness while managing multiple concurrent projects. As an experienced implementation professional, the Implementation Specialist II operates independently, serves as a subject matter expert on assigned products, mentors junior team members, and partners cross-functionally to ensure an exceptional customer experience.

In this role, you will:

Lead medium to large-scale implementation projects from kickoff through go-live and customer handoff.
Manage multiple concurrent implementation projects while maintaining quality and timeline commitments.
Serve as the primary customer advisor throughout the implementation lifecycle.
Configure software solutions based on customer requirements and business objectives.
Independently deliver virtual and onsite training programs.
Identify implementation risks and develop mitigation strategies.
Partner with Support, Product, Customer Success, and Engineering teams to resolve issues.
Monitor project scope, milestones, deliverables, and stakeholder communications.
Build and maintain strong customer relationships that drive adoption and satisfaction.
Mentor and support Implementation Specialist I team members.
Serve as a subject matter expert on assigned products and implementation processes.
Contribute to process improvements, documentation, and team development initiatives.

Required Qualifications:

High School Diploma or GED required
3-5 years of software implementation, onboarding, project management, training, or related experience.
Experience managing multiple customer-facing projects simultaneously.
Strong presentation, facilitation, communication, and problem-solving skills.
Ability to work independently with minimal supervision.
Up to 90% travel for onsite implementations, customer meetings, or company events, as required.

Preferred Qualifications:

Associate or Bachelor's degree
Experience mentoring or coaching team members

Compensation and Benefits This position has a starting salary range of USD $68,000 – $90,000 per year. The range represents what we reasonably and in good faith expect to pay for the role at the time of posting. An employee’s pay within the range is determined by a number of factors, including relevant skills, education, qualifications, experience, performance, business or organizational needs, and geographic location.

Eligible employees may participate in medical, dental, vision, disability, life insurance, retirement savings programs, paid time off, wellness programs, and other company-sponsored benefits. Benefits vary by country and employment status.

Why Join JD Power JD Power powers auto-related decisions through proprietary data, advanced analytics, deep industry expertise, and workflows that connect insight to action. Operating across North America, Europe, and Australia, we help customers make better decisions and achieve better outcomes.

As a virtual-first company, we offer flexible work arrangements, opportunities for learning and development, and a culture centered on the Values that guide how we work every day. · We power our customers’ success. Everything we do is focused on helping customers make better decisions and achieve better outcomes. · We are innovative, collaborative, and grounded in data. We combine advanced analytics with human expertise to deliver insight that holds up in the real world. · We make things easy. We turn complexity into clarity so teams can act faster and with confidence. · We get it done. We focus on execution, accountability, and results. · We start with trust and prove it every day. Independence, integrity, and credibility are the foundation of our work.

Equal Opportunity & Accommodations JD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

JD Power is committed to providing reasonable accommodations throughout the recruitment process for individuals with disabilities or other protected needs under applicable local laws. Please contact careers@jdpower.com for accommodation request.

Data Privacy JD Power does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, JD Power has international sites and JD Power uses resources located throughout the world. JD Power may from time to time also use third parties to act on JD Power’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within JD Power group of companies as well as to third parties acting on JD Power’s behalf, including also transfers to servers and databases outside the country where you provided JD Power with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident, additional disclosures about the information we collect and how we use that information can be found by clicking here.

Applications Candidates must be legally authorized to work in the country where employment is offered. JD Power does not provide employment sponsorship for this position.

This position is posted exclusively on https://www.jdpower.com/business/careers and select trusted job boards such as LinkedIn or Indeed. All official communication comes from email addresses ending in @jdpower.com or @jdpa.com. We will never ask for payment, equipment purchases, or upfront fees. We may take additional steps to verify candidate information to protect the integrity of our recruitment process.

To all recruitment agencies: JD Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.

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More about this job

Skills

Onboarding
Customer experience
Customer relations
Documentation
Team building
Project management
Communication skills
Problem solving
Work independently
Coaching

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