Jobs in the United States

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Added 1 min ago
FF
Senior Service Associate M-F 8am-4:30pm
FTZ Fritz
United States
- $20.4 to $38.1 USD / hour
Delivers hands-on work, typically related to the core UPS business operations. Follows established processes and procedures to execute work efficiently and safely.
Added 2 mins ago
A
Lab Support Technician
Actalent
Carlsbad, CA
- $22 USD / hour
…Technician to play a critical role in supporting laboratory operations by preparing materials, maintaining equipment, sterilizing labware, and ensuring scientists have everything they need…
Added 2 mins ago
Deli Assistant Department Manager
Festival Foods
Mauston, WI
At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.
Added 3 mins ago
Associate Director, Quality Control
Gilead Sciences, Inc.
CA
The Associate Director, Quality Control - Biologics QC Lead provides strategic Quality Control leadership for assigned biologics programs across the product lifecycle. The role serves as…
Added 4 mins ago
Deli Assistant Department Manager
Festival Foods
Mauston, WI
At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.
Added 5 mins ago
YM
Director of Sports and Recreation
Young Mens Christian Association
Edwardsville, IL
- $41,600 USD / year
Assists with program registrations, participant records, communications, and other administrative functions necessary for successful program operations.
Added 5 mins ago
Customer Operations Specialist
Corning
Charlotte, NC
In the Customer Operations organization, the Customer Operations Specialist role is integral in ensuring that the company provides the highest quality of support to its customers. The…
Added 6 mins ago
Seasonal Stylist (Sales Associate)
Cole Haan
New York, NY
As a Stylist (Sales Associate) you are more than a sales professional. You are a trusted advisor, fit expert, and brand ambassador who brings out "#RUOBSESSED?" Selling Program to life in…
Added 6 mins ago
CG
Stand Lead - State Farm Arena
Compass Group
Atlanta, GA
- $17.5 USD / hour
Summary: The Concession Stand Lead is responsible leading and organizing the operations at assigned concession stand, bar and/or portable carts to deliver a safe and friendly atmosphere at…
Added 6 mins ago
CG
Level Supervisor - State Farm Arena
Compass Group
Atlanta, GA
- $19 USD / hour
Summary: Manages the operations of concession stands and performs a variety of concessions duties while providing a pleasant guest experience.
Added 6 mins ago
CG
TRANSPORT DRIVER (PART TIME)
Compass Group
Sault Ste Marie, MI
- $19 to $19.5 USD / hour
- Part-time
Provides outstanding customer service during delivery and pickup operations
Added 6 mins ago
CG
TRANSPORT DRIVER (ON CALL)
Compass Group
MASON, OH
- $18.5 to $19 USD / hour
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft…
Added 6 mins ago
Senior Departmental HR Associate
The University of Texas at Austin
United States
…extraordinary customer service to be an integral part of the ARL HR Operations department of the Applied Research Laboratories. The ARL HR Operations department (HRO) operates in…
Added 6 mins ago
AI
Delivery Driver
Aaron's, Inc.
Charleston, WV
- $14 to $16.5 USD / hour
…inside and outside the store, support the team with day-to-day operations, and connect with customers in the…
Added 6 mins ago
Associate Director, Industry & Research Relations
The University of Texas at Austin
United States
Communications. Maintain program materials, including the website and presentations, and work with program staff to keep operations running smoothly.
Added 6 mins ago
Administrative Associate, School of Law
The University of Texas at Austin
United States
The Administrative Associate provides high-level administrative support for Career Services operations within the School of Law in a fast-paced, dynamic environment.
Added 6 mins ago
SS
Cloud Computing Engineer Principal
Syms Strategic Group, LLC (SSG)
Shepherdstown, WV
- $109,623 to $126,790 USD / year
…environments, ensuring compliance with Veterans Independence Program (VIP) development, release, and documentation…
Added 6 mins ago
CG
LEAD AV TECHNICIAN - WASHINGTON, DC
Compass Group
Washington, DC, DC
- $26 to $28 USD / hour
…long-range, strategic thinking to AV, IT and acoustics design and operations challenges, focusing not just on technology in the built environment, but also on how people, processes and…
Added 6 mins ago
CG
Regional Vice President, Business Dining
Compass Group
Dallas, TX
- $190,000 to $225,000 USD / year
Food service operations (preferably in a national contract, corporate dining setting)
Added 6 mins ago
CG
SENIOR COOK (FULL TIME)
Compass Group
New Albany, OH
- $19 to $21 USD / hour
- Full-time
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft…
Added 6 mins ago
Front of House Supervisor
Compass Group
Chicago, IL
Added 6 mins ago
CG
FOOD SERVICE WORKER (PART TIME)
Compass Group
Jacksonville, FL
- $15.75 USD / hour
- Part-time
Full-time and part-time positions offer the following benefits to team members: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity…
Added 6 mins ago
CG
FOOD SERVICE WORKER (PART TIME)
Compass Group
Big Lake, MN
- $16.5 to $17.3 USD / hour
- Part-time
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Added 6 mins ago
CG
FOOD SERVICE WORKER (FULL TIME)
Compass Group
Perrysburg, OH
- $18 USD / hour
- Full-time
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft…
Added 6 mins ago
CG
FOOD SERVICE UTILITY (FULL TIME)
Compass Group
San Jose, CA
- $21 to $25 USD / hour
- Full-time
Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity…

JCTM, LLC

Reports/Automation Specialist

28278, United States

Remote

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Job details

Workplace: Remote
Experience: Minimum of 5 years of experience in the Information Technology field.
Posting language: English

Original job description

Reports/Automation Specialist Location: Remote Contract Status: Pending Award Notice: This position is contingent upon JCTM receiving a contract award and authorization to proceed. Employment opportunities and anticipated start dates are dependent upon contract award, government approval, and satisfaction of applicable onboarding and suitability requirements. The Challenge What if your data reporting and automation expertise could improve how federal decision-makers access critical operational information? USCIS relies on accurate and timely reporting to evaluate customer service operations across telephone, chat, and digital communication channels. JCTM is seeking a Reports/Automation Specialist to develop, maintain, and improve automated reporting processes that support data integrity, operational visibility, and informed decision-making. Build Your Career At JCTM, we value knowledge, experience, integrity, and commitment. Joining our team means becoming part of an organization that empowers individuals, prioritizes ethical practices, and fosters a culture of collaboration and growth. Challenging Projects As a Reports/Automation Specialist with JCTM, you will support the analysis, design, implementation, testing, and maintenance of periodic and ad-hoc reports within the USCIS Centralized Data Repository (CDR). You will help maintain reporting processes, develop automation improvements, validate data accuracy, and support the continued operation of reporting systems serving multiple USCIS programs.

Key Responsibilities

Report Development and Maintenance: Analyze, design, implement, test, and maintain recurring and ad-hoc operational reports within the CDR environment.
Reporting Automation: Develop and improve automated processes supporting data collection, processing, report generation, and distribution.
Data Integration: Support the collection, transformation, and integration of reporting data from Amazon Connect, Salesforce, chat platforms, and other authorized sources.
Recurring Reporting: Maintain daily, weekly, monthly, quarterly, and annual reports in accordance with established USCIS requirements and delivery schedules.
Dashboard Development: Support the creation, maintenance, and enhancement of reports and interactive dashboards using Amazon QuickSight, Amazon Connect Reporting, Crystal Reports, or comparable tools.
Data Quality Assurance: Review incoming data, identify missing files or anomalous statistics, and coordinate the resolution of reporting discrepancies.
Process Improvement: Identify manual reporting activities suitable for automation and implement approved improvements to reliability and operational efficiency.
Automated Task Monitoring: Monitor automated data imports, scheduled reporting tasks, and related processes to identify performance issues and implement corrective actions.
Ad-Hoc Analysis: Prepare specialized data extracts, reports, and analytical products in response to USCIS operational requirements.
Testing and Validation: Test new and modified reports, automated workflows, and reporting system enhancements before deployment.
Technical Documentation: Maintain reporting documentation, operational procedures, automation workflows, and records of system modifications.
Cross-Functional Coordination: Collaborate with USCIS stakeholders, technical teams, and external vendors to ensure reporting requirements are understood and implemented effectively.
System Support: Provide ongoing technical and analytical support for the CDR and associated reporting processes.

State-of-the-Art Technology Expand your expertise through enterprise reporting and automation technologies, including Amazon Connect Reporting, Amazon QuickSight, AWS-hosted data environments, SQL databases, and business intelligence tools. New Skills Work alongside systems analysts, business analysts, technical developers, and federal program stakeholders while gaining additional experience in data automation, enterprise reporting integration, dashboard development, and large-scale operational analytics. Room to Grow You will have opportunities to grow your career and contribute to the company's strategic goals, supported by mentorship and a collaborative work environment. You Have

Associate's degree or higher.
Minimum of 5 years of experience in the Information Technology field.
Ability to analyze, design, implement, test, and maintain reports and information technology processes.
Ability to support reporting system enhancements, technical documentation, and ongoing system maintenance.
Strong analytical skills and attention to detail.
Ability to troubleshoot technical issues and communicate findings effectively.

Nice to Haves

Experience developing automated reports, data processing workflows, or business intelligence solutions.
Experience with Amazon QuickSight, Amazon Connect Reporting, Crystal Reports, or comparable reporting tools.
Proficiency with SQL queries, relational databases, or data extraction and transformation techniques.
Experience using scripting or programming languages such as Python or PowerShell to automate reporting functions.
Familiarity with AWS cloud services, including Amazon S3.
Experience designing dashboards, analyzing large datasets, and validating reporting outputs.
Advanced Microsoft Excel skills, including data analysis and reporting automation.
Familiarity with Jira, Confluence, SharePoint, or enterprise change management tools.
Experience supporting federal reporting systems or large-scale customer service operations.

Clearance Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to applicable government information and systems. This position requires a satisfactory USCIS Enter-on-Duty (EOD) determination prior to beginning work and the ability to obtain and maintain the required government suitability determination.

Compensation

JCTM is committed to fair and transparent compensation practices. The anticipated compensation for this position will be determined based on a variety of job-related factors, which may include the candidate’s relevant education, training, certifications, security clearance and access requirements, years and depth of relevant experience, specialized skills and qualifications, position level, assigned responsibilities, work location, applicable contract or customer requirements, internal equity, and the approved compensation budget for the position. Where required by applicable state or local law, JCTM will include the applicable good-faith salary or hourly pay range, along with any required information regarding benefits and other compensation, in the job posting. Equal Opportunity Employer Statement JCTM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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More about this job

Skills

ESRI What if?
Decision making
Reporting
Salesforce
SAP Crystal Reports
Quality assurance
Statistics
Process improvement
Documentation
Automation technology
AWS
SQL
Computer technology
Analytical skills
Attention to detail
Troubleshoot
Process data
Business intelligence
Programming languages
Python
Microsoft PowerShell
Microsoft Excel
Data analysis
Jira
Atlassian Confluence
Microsoft SharePoint
Change management
Customer service

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