Jobs in the United States

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Added 1 min ago
CG
JANITOR (FULL TIME)
Compass Group
Champaign, IL
- $17 to $17.5 USD / hour
- Full-time
Seeks out areas requiring cleaning; takes initiative to complete the task.
Added 1 min ago
Senior Departmental HR Associate
The University of Texas at Austin
United States
…the supervisor checklist and acknowledgement of onboarding task completion. Monitor and review onboarding tasks in Workday to ensure all are completed. Follow up with new employees on both…
Added 1 min ago
CG
JANITOR (PART TIME)
Compass Group
Lexington, KY
- $14 to $14.5 USD / hour
- Part-time
Seeks out areas requiring cleaning; takes initiative to complete the task.
Added 1 min ago
Front of House Supervisor
Compass Group
Chicago, IL
Ensures that staff is on task, quality assurance standards are being met, and the operation is clean and organized.
Added 1 min ago
ENVIRONMENTAL SERVICES MANAGER 2ND SHIFT
Compass Group
Pikeville, KY
Ability to multi-task and establish priorities.
Added 1 min ago
ENVIRONMENTAL SERVICES MANAGER 1ST SHIFT
Compass Group
LEXINGTON, KY
Ability to multi-task and establish priorities.
Added 1 min ago
Insurance and Financial Services Position - State Farm Agent Team Member
Mike Brewer - State Farm Agent
Ft Worth, TX
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Added 3 mins ago
J
Megasys Senior Maintenance Technician
Austin, TX
- $41 to $62 USD / hour
Provide technical mentorship and on-the-job training to junior technicians, and support task certification efforts on site
Added 3 mins ago
Craftsman Quality Inspector Technician
KIHOMAC
Layton, UT
Associate’s Degree in management or technical/scientific discipline desired
Added 3 mins ago
Associate Director, Residential Facilities - CGS, Sustainability and Operations
The Arizona Board of Regents on behalf of The University of Arizona
Tucson, AZ
Added 6 mins ago
Associate Customer Scientist II
Azenta Inc.
South Plainfield, NJ
Title: Associate Customer Support Scientist II
Added 8 mins ago
SO
Program Coordinator (MHP #10119108)
State of New Mexico
NM
- $24.88 to $37.32 USD / hour
…but the ideal candidate mainly has experience in planning and task management, technical writing, creating public outreach content and strong verbal communication…
Added 9 mins ago
SI
Residential Assistant (Part-Time; 24 hours per week)
SOME, Inc.
Washington, DC
- $18.4 to $19.5 USD / hour
- Part-time
Preferred: Associate's Degree; 5 + yrs experience in social services; experience providing services in addictions or mental health treatment, Valid Driver's License.
Added 10 mins ago
Executive Assistant to the Senior Associate Provost
CLEMU Clemson University
CLEMSON, SC
Performs complex and confidential administrative functions in operational and strategic support for the Senior Associate Provost SAP Coordinates and supports University wide initiatives…
Added 12 mins ago
GO
Customer Experience Associate
Genesis of Golden
Golden, CO
- $20 to $24 USD / hour
Be cool, calm and collected in a fast-paced, multi-task position, while working in an environment of 5 - 7 other staff members, taking calls at the same time
Added 12 mins ago
NR
Electrical Assembly Technician
NAL RESEARCH CORP
Manassas, VA
- $24 to $26 USD / hour
Associate’s degree or equivalent from a two-year college or technical school or equivalent military background and training;
Added 12 mins ago
Program Manager - USCIS TES
JCTM, LLC
28278
…will serve as the contractor's primary point of contact for task order activities, coordinating with government stakeholders, technical personnel, and subcontractors to maintain contract…
Added 12 mins ago
Reports/Automation Specialist
JCTM, LLC
28278
Automated Task Monitoring: Monitor automated data imports, scheduled reporting tasks, and related processes to identify performance issues and implement corrective actions.
Added 13 mins ago
Store Sales Associate
Daiso
Northridge, CA
Join Daiso as a Retail Store Sales Associate! Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify customer…
Added 14 mins ago
eXPRS Technical Support Specialist 1 (Operations and Policy Analyst 1)
Department of Human Services
Remote, United States
Associate’s degree in any of the listed areas substitutes for 18 months of experience.
Added 14 mins ago
Office Specialist 2 , General Services OS2 (Lakeview)
Department of Corrections
United States
Added 14 mins ago
Associate Director, QA Operations – Visual Inspection
PCI NH Lyophilization Services of New England
Bedford, NH
…goals and deliverables. Must be able to manage, plan and multi-task with minimal…
Added 14 mins ago
Assistant Sales Manager - Summerville
Palmetto Moon
Summerville, SC
Appropriately coach and address associate performance through formalized process
Added 15 mins ago
CC
Registered Nurse / Medical Surgical Floor
Cross Country Nurses
WAUSAU, WI
- $2,170.23 USD / week
…American Heart Association (AHA) or the American Red Cross (ARC); associate degree or certificate; minimum of 2 years of experience; Electronic medical record charting experience using…
Added 16 mins ago
Sales Associate
United Pacific
Anaheim, CA
The Sales Associate at United Pacific works at an assigned store location and assists in the operation of the facility in a safe, customer-focused, and profitable manner. You will perform…

JCTM, LLC

Program Manager - USCIS TES

28278, United States

Remote

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Job details

Workplace: Remote
Experience: Minimum of 5 years of experience in the Information Technology field.
Posting language: English

Original job description

Program Manager - USCIS TES Location: Remote Contract Status: Pending Award Notice: This position is contingent upon JCTM receiving a contract award and authorization to proceed. Employment opportunities and anticipated start dates are dependent upon contract award, government approval, and satisfaction of applicable onboarding and suitability requirements. The Challenge What if your program management expertise could help strengthen the technology infrastructure supporting one of the nation's most important federal service organizations? The U.S. Citizenship and Immigration Services (USCIS) relies on sophisticated telecommunications, reporting, and information technology systems to support millions of public inquiries annually. JCTM is seeking an experienced Senior Program Manager to lead the coordination, execution, and oversight of technical support services that enable these critical operations. Build Your Career At JCTM, we value knowledge, experience, integrity, and commitment. Joining our team means becoming part of an organization that empowers individuals, prioritizes ethical practices, and fosters a culture of collaboration and growth. Challenging Projects As a Program Manager with JCTM, you will oversee the execution of telecommunications and information technology support services for the USCIS External Affairs Directorate (EXA). You will serve as the contractor's primary point of contact for task order activities, coordinating with government stakeholders, technical personnel, and subcontractors to maintain contract performance, manage resources, and ensure the timely delivery of technical and operational requirements.

Key Responsibilities

Program Management: Lead the planning, coordination, implementation, and oversight of task order activities in collaboration with the USCIS Product Owner and Contracting Officer's Representative (COR).
Government Stakeholder Engagement: Interface with senior government officials to communicate program status, address operational concerns, and coordinate resolution of contract-related issues.
Contract Performance: Monitor technical performance, staffing, resource utilization, deliverables, and compliance with established performance requirements.
Financial and Resource Coordination: Coordinate staffing and financial resources to support program objectives and operational continuity.
Personnel Management: Coordinate recruitment, onboarding, training, and personnel development activities to maintain a qualified and mission-ready workforce.
Subcontractor Oversight: Manage subcontractor activities and monitor performance against applicable contract requirements.
Program Management Planning: Develop, implement, and maintain the Program Management Plan, including staffing, quality control, risk management, security, communications, and operational procedures.
Reporting and Deliverables: Review and coordinate monthly status reports, operational assessments, milestones, management reports, and other contractual deliverables.
Risk Management and Continuous Improvement: Identify program risks, develop corrective action strategies, and recommend improvements to technical and operational support processes.
Technical Coordination: Oversee technical support activities involving the Centralized Data Repository (CDR), OAIS Centralized Reporting System (OCRS), Amazon Connect reporting, and related USCIS systems.

State-of-the-Art Technology Expand your expertise by supporting enterprise information technology environments incorporating Amazon Web Services (AWS), Amazon Connect, Amazon QuickSight, centralized reporting platforms, and integrated customer service technologies. New Skills Collaborate with government program leadership, technical specialists, and industry partners while expanding your expertise in federal IT contract management, enterprise reporting systems, and complex stakeholder coordination. Room to Grow You will have opportunities to grow your career and contribute to the company's strategic goals, supported by mentorship and a collaborative work environment. You Have

Associate's degree or higher.
Minimum of 5 years of experience in the Information Technology field.
Ability to coordinate technical projects, personnel, resources, and competing operational requirements.
Strong communication, organizational, and problem-solving skills.
Ability to interact professionally with senior government officials and technical stakeholders.
Ability to manage project documentation, performance reports, and contractual deliverables.

Nice to Haves

Project Management Professional (PMP) certification - strongly desired by the PWS.
Previous experience managing federal government IT contracts or task orders.
Experience supporting DHS, USCIS, or other federal civilian agencies.
Familiarity with AWS, Amazon Connect, Amazon QuickSight, or enterprise reporting environments.
Experience managing subcontractors, contract transitions, and geographically distributed teams.
Familiarity with federal contract performance requirements, quality management, and risk management practices.

Clearance Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to applicable government information and systems. This position requires a satisfactory USCIS Enter-on-Duty (EOD) determination prior to beginning work and the ability to obtain and maintain the required government suitability determination.

Compensation

JCTM is committed to fair and transparent compensation practices. The anticipated compensation for this position will be determined based on a variety of job-related factors, which may include the candidate’s relevant education, training, certifications, security clearance and access requirements, years and depth of relevant experience, specialized skills and qualifications, position level, assigned responsibilities, work location, applicable contract or customer requirements, internal equity, and the approved compensation budget for the position. Where required by applicable state or local law, JCTM will include the applicable good-faith salary or hourly pay range, along with any required information regarding benefits and other compensation, in the job posting. Equal Opportunity Employer Statement JCTM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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More about this job

Skills

ESRI What if?
Program management
Technical support
Computer technology
Manage resources
Stakeholder management
Regulatory compliance
Personnel management
Quality control
Risk management
Reporting
Process improvement
AWS
Leadership
Contract management
Communication skills
Problem solving
Documentation
PMP
Quality assurance procedures

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