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CS
Program Manager
Compass Systems Inc
Lexington Park, MD
- $110,000 to $148,000 USD / year
The Program Manager provides comprehensive leadership and oversight of multiple government-contract projects and operational efforts, from requirements development and proposal support…
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CE
Part-Time Manager
Claires Essentials LLC
Philadelphia, PA
- $13.6 USD / hour
- Part-time
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
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CE
Part-Time Manager
Claires Essentials LLC
Merrimack, NH
- $14 to $16 USD / hour
- Part-time
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
Added just now
AC
Inside Sales Representative
Aston Carter
Santa Fe Springs, CA
- $30 to $31 USD / hour
…foundation in the companys products, services, systems, and operations. In this role, you handle inbound customer inquiries, prepare quotes, process orders, and assist with pricing,…
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AC
Supply Chain Manager
Aston Carter
Patterson, NY
- $48.07 to $57.69 USD / hour
Lead purchasing, inventory, stockroom, and shipping operations.
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AC
Controller
Aston Carter
South Saint Paul, MN
- $60 to $72 USD / hour
Long-Term | Growing ManufacturingJob DescriptionThe Controller oversees the day-to-day accounting operations of the business, ensures accurate financial reporting in accordance with GAAP,…
Added 1 min ago
OT
Program Manager
Omaha Tribe of Nebraska
Macy, NE
- $30 to $37 USD / hour
SUMMARY: The Program Manager shall work under the direction of the Director of Children and Family Services in reference to administrative duties, shall assist the Director in the…
Added 1 min ago
WB
Maintenance Manager
Waterton Brand
Portland, OR
- $34 to $41 USD / hour
As a Waterton Service Manager (Maintenance Manager), you will oversee the overall maintenance of the community – repairs, make-ready process, and preventative maintenance. The ideal…
Added 1 min ago
Manager Trainee
Tractor Supply Company
Tilton, NH
The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. Primary duties include delivering a…
Added 1 min ago
Store Operations Manager
Tractor Supply Company
Bismarck, ND
The Store Operations Manager is responsible for leading operational execution in the store, with primary ownership of freight process execution and scheduling, Feed to Floor process…
Added 1 min ago
SN
Store Manager
Sleep Number Retail Corporation
10657, IL
- $47,000 to $58,000 USD / year
…creation through our fully integrated business model, owning the process from start to finish, and care at every…
Added 1 min ago
K
FP&A Manager
Kforce
Tampa, FL
- $185,000 USD / year
Kforce's client in Tampa, FL that is seeking an experienced FP&A Manager to lead financial planning, forecasting, strategic analysis, and management reporting activities. This role will…
Added 1 min ago
Bar Manager
at Marriott
Detroit, MI
Responsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor…
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Meetings & Special Events Manager
at Marriott
Philadelphia, PA
Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.
Added 2 mins ago
Technical Project Manager - Biologics Development
Sia
San Francisco, CA
…updates (programmatic reports, technical protocols and reports, process development plans and reports, schedules, risk register, and management plans) to the sponsor and internal…
Added 2 mins ago
Associate Manager Technical Project Management- Biologics Development
Sia
San Francisco, CA
…updates (programmatic reports, technical protocols and reports, process development plans and reports, schedules, risk register, and management plans) to the sponsor and internal…
Added 2 mins ago
PS
District Supervisor, Patient Access Coordination
PT Solutions Physical Therapy
Lenexa, KS
- $42,000 to $45,000 USD / year
The District Supervisor, Patient Access Coordination oversees district-level access operations across a defined geographic area. This leader ensures consistent execution of patient access…
Added 2 mins ago
ES
Store Manager
Extra Space Management, Inc
Stoughton, MA
- $22 to $23 USD / hour
The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards,…
Added 2 mins ago
ES
Store Manager
Extra Space Management, Inc
Avon, MA
- $22 to $23 USD / hour
The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards,…
Added 2 mins ago
ES
Assistant Store Manager
Extra Space Management, Inc
Brooklyn Park, MN
- $17.5 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 2 mins ago
ES
Assistant Store Manager
Extra Space Management, Inc
Corcoran, MN
- $17.5 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 2 mins ago
ES
Assistant Store Manager
Extra Space Management, Inc
Glen Allen, VA
- $16 to $19 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 2 mins ago
ES
Assistant Store Manager
Extra Space Management, Inc
Phoenix, AZ
- $17 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 2 mins ago
Director Food & Beverage
Sage Hospitality
Savannah, GA
Partner closely with culinary leadership to ensure cohesive operations, shared accountability, and alignment on quality and culture.
Added 2 mins ago
Correctional Industries Manager II
DEPARTMENT OF CORRECTIONS
United States
…the Department of Corrections. This includes manufacturing operations involving items such as modular furniture, metal products, mattresses and other items and service contracts such as…

JCTM, LLC

Program Manager - USCIS TES

28278, United States

Remote

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Job details

Workplace: Remote
Experience: Minimum of 5 years of experience in the Information Technology field.
Posting language: English

Original job description

Program Manager - USCIS TES Location: Remote Contract Status: Pending Award Notice: This position is contingent upon JCTM receiving a contract award and authorization to proceed. Employment opportunities and anticipated start dates are dependent upon contract award, government approval, and satisfaction of applicable onboarding and suitability requirements. The Challenge What if your program management expertise could help strengthen the technology infrastructure supporting one of the nation's most important federal service organizations? The U.S. Citizenship and Immigration Services (USCIS) relies on sophisticated telecommunications, reporting, and information technology systems to support millions of public inquiries annually. JCTM is seeking an experienced Senior Program Manager to lead the coordination, execution, and oversight of technical support services that enable these critical operations. Build Your Career At JCTM, we value knowledge, experience, integrity, and commitment. Joining our team means becoming part of an organization that empowers individuals, prioritizes ethical practices, and fosters a culture of collaboration and growth. Challenging Projects As a Program Manager with JCTM, you will oversee the execution of telecommunications and information technology support services for the USCIS External Affairs Directorate (EXA). You will serve as the contractor's primary point of contact for task order activities, coordinating with government stakeholders, technical personnel, and subcontractors to maintain contract performance, manage resources, and ensure the timely delivery of technical and operational requirements.

Key Responsibilities

Program Management: Lead the planning, coordination, implementation, and oversight of task order activities in collaboration with the USCIS Product Owner and Contracting Officer's Representative (COR).
Government Stakeholder Engagement: Interface with senior government officials to communicate program status, address operational concerns, and coordinate resolution of contract-related issues.
Contract Performance: Monitor technical performance, staffing, resource utilization, deliverables, and compliance with established performance requirements.
Financial and Resource Coordination: Coordinate staffing and financial resources to support program objectives and operational continuity.
Personnel Management: Coordinate recruitment, onboarding, training, and personnel development activities to maintain a qualified and mission-ready workforce.
Subcontractor Oversight: Manage subcontractor activities and monitor performance against applicable contract requirements.
Program Management Planning: Develop, implement, and maintain the Program Management Plan, including staffing, quality control, risk management, security, communications, and operational procedures.
Reporting and Deliverables: Review and coordinate monthly status reports, operational assessments, milestones, management reports, and other contractual deliverables.
Risk Management and Continuous Improvement: Identify program risks, develop corrective action strategies, and recommend improvements to technical and operational support processes.
Technical Coordination: Oversee technical support activities involving the Centralized Data Repository (CDR), OAIS Centralized Reporting System (OCRS), Amazon Connect reporting, and related USCIS systems.

State-of-the-Art Technology Expand your expertise by supporting enterprise information technology environments incorporating Amazon Web Services (AWS), Amazon Connect, Amazon QuickSight, centralized reporting platforms, and integrated customer service technologies. New Skills Collaborate with government program leadership, technical specialists, and industry partners while expanding your expertise in federal IT contract management, enterprise reporting systems, and complex stakeholder coordination. Room to Grow You will have opportunities to grow your career and contribute to the company's strategic goals, supported by mentorship and a collaborative work environment. You Have

Associate's degree or higher.
Minimum of 5 years of experience in the Information Technology field.
Ability to coordinate technical projects, personnel, resources, and competing operational requirements.
Strong communication, organizational, and problem-solving skills.
Ability to interact professionally with senior government officials and technical stakeholders.
Ability to manage project documentation, performance reports, and contractual deliverables.

Nice to Haves

Project Management Professional (PMP) certification - strongly desired by the PWS.
Previous experience managing federal government IT contracts or task orders.
Experience supporting DHS, USCIS, or other federal civilian agencies.
Familiarity with AWS, Amazon Connect, Amazon QuickSight, or enterprise reporting environments.
Experience managing subcontractors, contract transitions, and geographically distributed teams.
Familiarity with federal contract performance requirements, quality management, and risk management practices.

Clearance Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to applicable government information and systems. This position requires a satisfactory USCIS Enter-on-Duty (EOD) determination prior to beginning work and the ability to obtain and maintain the required government suitability determination.

Compensation

JCTM is committed to fair and transparent compensation practices. The anticipated compensation for this position will be determined based on a variety of job-related factors, which may include the candidate’s relevant education, training, certifications, security clearance and access requirements, years and depth of relevant experience, specialized skills and qualifications, position level, assigned responsibilities, work location, applicable contract or customer requirements, internal equity, and the approved compensation budget for the position. Where required by applicable state or local law, JCTM will include the applicable good-faith salary or hourly pay range, along with any required information regarding benefits and other compensation, in the job posting. Equal Opportunity Employer Statement JCTM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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More about this job

Skills

ESRI What if?
Program management
Technical support
Computer technology
Manage resources
Stakeholder management
Regulatory compliance
Personnel management
Quality control
Risk management
Reporting
Process improvement
AWS
Leadership
Contract management
Communication skills
Problem solving
Documentation
PMP
Quality assurance procedures

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