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Program Manager
Compass Systems Inc
Lexington Park, MD
- $110,000 to $148,000 USD / year
The Program Manager provides comprehensive leadership and oversight of multiple government-contract projects and operational efforts, from requirements development and proposal support…
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AC
Ocala Field And Marketing Specialist
Aston Carter
Ocala, FL
- $26 to $27 USD / hour
…exciting opportunity to help launch a new delivery partner program in Florida by recruiting local businesses to join a hub-based delivery network. You will focus on building relationships…
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AC
Inside Sales Representative
Aston Carter
Santa Fe Springs, CA
- $30 to $31 USD / hour
…developing sales professional responsible for delivering exceptional customer service, supporting daily sales activities, and building a strong foundation in the companys products,…
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AC
B2B Product Marketing Manager
Aston Carter
Woodinville, WA
- $55 to $65 USD / hour
…Woodinville, WA is currently hiring for a Product Marketing Manager who will oversee the commercialization of B2B solutions across categories like cardio, strength, and wellness, using…
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AC
Field Sales Representative
Aston Carter
Bremerton, WA
- $32 USD / hour
…through the onboarding process. Working closely with a Field Manager, you'll build community relationships, support local recruiting events, and manage your pipeline in Salesforce. This…
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H
Corsicana Market - Perishables Rep - Part time
HEB
Corsicana, TX
- Part-time
…well-stocked and well-maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all…
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SVP, Regional Manager, Commercial Lending
Columbia Bank
Voorhees Twp, NJ
SVP, Regional Manager, Commercial Lending (or Regional Vice President, Commercial Real Estate)
Added just now
SVP, Regional Manager, Commercial Lending
Columbia Bank
Voorhees Twp, NJ
SVP, Regional Manager, Commercial Lending (or Regional Vice President, Commercial Real Estate)
Added 1 min ago
Hotel Maintenance Engineer
Hospitality Management Corporation
McKinney, TX
…Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly –…
Added 1 min ago
FSQA Lead Technician
Sara Lee Frozen Bakery,LLC
Traverse City, MI
…goods. They also inform the Food Safety and Quality Assurance Manager of all out of compliance materials and conditions in the facility and contain all non-conforming products and…
Added 1 min ago
WB
Maintenance Manager
Waterton Brand
Portland, OR
- $34 to $41 USD / hour
As a Waterton Service Manager (Maintenance Manager), you will oversee the overall maintenance of the community – repairs, make-ready process, and preventative maintenance. The ideal…
Added 1 min ago
SN
Store Manager
Sleep Number Retail Corporation
10657, IL
- $47,000 to $58,000 USD / year
…Our people thrive in a culture where purpose, innovation, and customer experience drive every decision. Join us and help shape the future of sleep…
Added 1 min ago
Bar Manager
at Marriott
Detroit, MI
Empowers employees to provide excellent customer service.
Added 1 min ago
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Lead CNC Lathe Machinist 2nd Shift
Poway, CA
- $32 to $41 USD / hour
…operation of a CNC lathe machine allowing for the achievement of customer expectations for quality and on-time…
Added 1 min ago
TV, Video, Audio & Display Specialist (PST ONLY)
Tinuiti
Remote, United States
Make approved changes (for example: promo dates, budgets, pacing, basic frequency caps) and ask your manager or lead when trade‑offs or bigger plan changes are needed.
Added 1 min ago
Rental Territory Manager
Papé Material Handling, Inc.
Phoenix, AZ
As our Rental Territory Manager, you will be in a lucrative sales career where your earning potential and success are unlimited! Your primary focus will be on selling/renting short-term and…
Added 1 min ago
Technical Project Manager - Biologics Development
Sia
San Francisco, CA
Work with cross-functional teams and partners (Design, Discovery, CMC, Nonclinical, Quality, Regulatory, etc.) to drive program activities against scheduled timelines, approved scope, and…
Added 1 min ago
Associate Manager Technical Project Management- Biologics Development
Sia
San Francisco, CA
Work with cross-functional teams and partners (Design, Discovery, CMC, Nonclinical, Quality, Regulatory, etc.) to drive program activities against scheduled timelines, approved scope, and…
Added 1 min ago
Senior Manager, Commerce Media, Amazon
Tinuiti
Remote, United States
As a Senior Manager, Commerce Media, you will lead commerce media strategy and activation for a broader slice of accounts while managing and developing a team of Commerce individual…
Added 1 min ago
Paid Search Strategist
Tinuiti
United States
Designs strategies anchored to client P&L, market dynamics, and the customer journey; frames trade-offs and options.
Added 1 min ago
ES
Store Manager
Extra Space Management, Inc
Stoughton, MA
- $22 to $23 USD / hour
The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards,…
Added 1 min ago
ES
Store Manager
Extra Space Management, Inc
Avon, MA
- $22 to $23 USD / hour
The Store Manager oversees the daily operations of one or more self-storage locations with limited direct supervision. This role ensures the facility meets high cleanliness standards,…
Added 2 mins ago
ES
Assistant Store Manager
Extra Space Management, Inc
Brooklyn Park, MN
- $17.5 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 2 mins ago
ES
Assistant Store Manager
Extra Space Management, Inc
Corcoran, MN
- $17.5 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…
Added 2 mins ago
ES
Assistant Store Manager
Extra Space Management, Inc
Glen Allen, VA
- $16 to $19 USD / hour
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This…

JCTM, LLC

Program Manager - USCIS TES

28278, United States

Remote

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Job details

Workplace: Remote
Experience: Minimum of 5 years of experience in the Information Technology field.
Posting language: English

Original job description

Program Manager - USCIS TES Location: Remote Contract Status: Pending Award Notice: This position is contingent upon JCTM receiving a contract award and authorization to proceed. Employment opportunities and anticipated start dates are dependent upon contract award, government approval, and satisfaction of applicable onboarding and suitability requirements. The Challenge What if your program management expertise could help strengthen the technology infrastructure supporting one of the nation's most important federal service organizations? The U.S. Citizenship and Immigration Services (USCIS) relies on sophisticated telecommunications, reporting, and information technology systems to support millions of public inquiries annually. JCTM is seeking an experienced Senior Program Manager to lead the coordination, execution, and oversight of technical support services that enable these critical operations. Build Your Career At JCTM, we value knowledge, experience, integrity, and commitment. Joining our team means becoming part of an organization that empowers individuals, prioritizes ethical practices, and fosters a culture of collaboration and growth. Challenging Projects As a Program Manager with JCTM, you will oversee the execution of telecommunications and information technology support services for the USCIS External Affairs Directorate (EXA). You will serve as the contractor's primary point of contact for task order activities, coordinating with government stakeholders, technical personnel, and subcontractors to maintain contract performance, manage resources, and ensure the timely delivery of technical and operational requirements.

Key Responsibilities

Program Management: Lead the planning, coordination, implementation, and oversight of task order activities in collaboration with the USCIS Product Owner and Contracting Officer's Representative (COR).
Government Stakeholder Engagement: Interface with senior government officials to communicate program status, address operational concerns, and coordinate resolution of contract-related issues.
Contract Performance: Monitor technical performance, staffing, resource utilization, deliverables, and compliance with established performance requirements.
Financial and Resource Coordination: Coordinate staffing and financial resources to support program objectives and operational continuity.
Personnel Management: Coordinate recruitment, onboarding, training, and personnel development activities to maintain a qualified and mission-ready workforce.
Subcontractor Oversight: Manage subcontractor activities and monitor performance against applicable contract requirements.
Program Management Planning: Develop, implement, and maintain the Program Management Plan, including staffing, quality control, risk management, security, communications, and operational procedures.
Reporting and Deliverables: Review and coordinate monthly status reports, operational assessments, milestones, management reports, and other contractual deliverables.
Risk Management and Continuous Improvement: Identify program risks, develop corrective action strategies, and recommend improvements to technical and operational support processes.
Technical Coordination: Oversee technical support activities involving the Centralized Data Repository (CDR), OAIS Centralized Reporting System (OCRS), Amazon Connect reporting, and related USCIS systems.

State-of-the-Art Technology Expand your expertise by supporting enterprise information technology environments incorporating Amazon Web Services (AWS), Amazon Connect, Amazon QuickSight, centralized reporting platforms, and integrated customer service technologies. New Skills Collaborate with government program leadership, technical specialists, and industry partners while expanding your expertise in federal IT contract management, enterprise reporting systems, and complex stakeholder coordination. Room to Grow You will have opportunities to grow your career and contribute to the company's strategic goals, supported by mentorship and a collaborative work environment. You Have

Associate's degree or higher.
Minimum of 5 years of experience in the Information Technology field.
Ability to coordinate technical projects, personnel, resources, and competing operational requirements.
Strong communication, organizational, and problem-solving skills.
Ability to interact professionally with senior government officials and technical stakeholders.
Ability to manage project documentation, performance reports, and contractual deliverables.

Nice to Haves

Project Management Professional (PMP) certification - strongly desired by the PWS.
Previous experience managing federal government IT contracts or task orders.
Experience supporting DHS, USCIS, or other federal civilian agencies.
Familiarity with AWS, Amazon Connect, Amazon QuickSight, or enterprise reporting environments.
Experience managing subcontractors, contract transitions, and geographically distributed teams.
Familiarity with federal contract performance requirements, quality management, and risk management practices.

Clearance Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to applicable government information and systems. This position requires a satisfactory USCIS Enter-on-Duty (EOD) determination prior to beginning work and the ability to obtain and maintain the required government suitability determination.

Compensation

JCTM is committed to fair and transparent compensation practices. The anticipated compensation for this position will be determined based on a variety of job-related factors, which may include the candidate’s relevant education, training, certifications, security clearance and access requirements, years and depth of relevant experience, specialized skills and qualifications, position level, assigned responsibilities, work location, applicable contract or customer requirements, internal equity, and the approved compensation budget for the position. Where required by applicable state or local law, JCTM will include the applicable good-faith salary or hourly pay range, along with any required information regarding benefits and other compensation, in the job posting. Equal Opportunity Employer Statement JCTM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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More about this job

Skills

ESRI What if?
Program management
Technical support
Computer technology
Manage resources
Stakeholder management
Regulatory compliance
Personnel management
Quality control
Risk management
Reporting
Process improvement
AWS
Leadership
Contract management
Communication skills
Problem solving
Documentation
PMP
Quality assurance procedures

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