Jobs in the United States

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Added 12 mins ago
GC
Sales Associate PT - Santa Cruz
GOODWILL CENTRAL COAST
Santa Cruz, CA
- $16.9 to $18.4 USD / hour
Ability to learn cash register operation, related store operations paperwork, and assisting in performing opening/closing procedures.
Added 27 mins ago
HF
Retail Sales Supervisor
Harbor Freight Tools
Cave Creek, AZ
- $20 USD / hour
Cross-train in all areas of store operations including Stocking/Sales associate duties, and responsibilities
Added 27 mins ago
HF
Senior Retail Stocking Associate
Harbor Freight Tools
SHOW LOW, AZ
- $17 USD / hour
Cross-train in all areas of store operations including Stocking/Sales associate duties, and responsibilities
Added 28 mins ago
B
Retail Shortage Control - Part Time
Burlington
Phoenix, AZ
- $16 USD / hour
- Part-time
As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of…
Added 28 mins ago
W
Asset Protection Operations Coach Trainee
Walmart
PHOENIX, AZ
- $31.25 to $38.46 USD / hour
…illegal activities conducting investigations relating to the operations and policies of the company obtaining evidence taking statements writing case reports and providing court room…
Added 50 mins ago
CE
Sales Associate
Claires Essentials LLC
Pismo Beach, CA
- $16.9 to $17.5 USD / hour
Store Operations: Play a vital role in the behind-the-scenes magic that keeps our store running smoothly. Support the processing of deliveries, execute visual merchandising displays, and…
Added 57 mins ago
Operations Experience Manager
HOME DEPOT U.S.A., INC.
United States
Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing store standards, including customer service, department readiness, and operational…
Added 1 hour ago
WI
(USA) Front End Coach
Walmart Inc.
United States
- $71,000 to $100,000 USD / year
…communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading…
Added 1 hour ago
WI
(USA) Overnight Stocking Coach, Non-Complex, Management
Walmart Inc.
United States
- $71,000 to $100,000 USD / year
…communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading…
Added 1 hour ago
WS
(USA) Food & Consumables Coach
Wal-Mart Stores East, LP
MO
- $65,000 to $100,000 USD / year
…communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading…
Added 1 hour ago
A
Hiring Warehouse Associate With Forklift Experience With Pay Up To $22.20/hr
Aerotek
Bolingbrook, IL
- $22.2 USD / hour
Maintain organized inventory to ensure smooth warehouse operations.
Added 1 hour ago
Customer Experience Manager
Five Below Inc
Springfield, VA
…Way, which is our values and behaviors that each and every associate believes…
Added 1 hour ago
P
Part Time Flex Sales Associate
Pandora
Houston, TX
- Part-time
matters most (peak hours) to deliver incredible fan experiences and support store operations.
Added 1 hour ago
WF
Associate Retail Floor Lead
Whole Foods Market
Brooklyn, NY
- $21.55 to $35 USD / hour
Manage all aspects of store operations, leading a scaled down leadership team, production, and team member base. All Whole Foods Market Retail jobs require ensuring a positive company image…
Added 1 hour ago
PO
Assistant Store Manager - Del Amo Fashion Center
Penney OpCo LLC
Torrance, CA
- $19.5 to $27 USD / hour
As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also share the responsibility…
Added 1 hour ago
PO
Assistant Store Manager - Westgate Mall
Penney OpCo LLC
Amarillo, TX
- $15 to $20.5 USD / hour
As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also share the responsibility…
Added 1 hour ago
PO
Salon Customer Experience Specialist - Fashion Valley Mall
Penney OpCo LLC
San Diego, CA
- $17.75 to $22.19 USD / hour
…401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also…
Added 1 hour ago
Assistant Manager Customer Experience
JCPenney
Plantation, FL
Store Operations- Oversees all pricing and signing processes including workload planning, weights and measures, price changes and re-ticketing, Door to Floor process, achievement of…
Added 1 hour ago
W
Customer Service Associate - Temporary
Walgreens
OMAHA, NE
- $15 to $19 USD / hour
…Checks in and prices merchandise as required or as directed by store manager or communicated by the shift…
Added 1 hour ago
W
Pharmacy Customer Service Associate
Walgreens
WENTZVILLE, MO
- $16 to $20 USD / hour
…Checks in and prices merchandise as required or as directed by store manager or communicated by the shift…
Added 2 hours ago
Temporary Sales Associate
Tapestry DBA Coach
Southaven, MS
…Tapestry's commitment to equity, inclusion, and diversity. The Sales Associate is the frontline ambassador of the Coach brand. You will deliver an elevated, personalized shopping…
Added 2 hours ago
Lee Wrangler-PT Temporary Sales- R-20261030-0008
Kontoor Retail Inc.
Southaven, MS
Added 2 hours ago
Temporary Sales Associate / JR17687 / Gulfport, MS
Tapestry DBA Coach
Gulfport, MS
…Tapestry's commitment to equity, inclusion, and diversity. The Sales Associate is the frontline ambassador of the Coach brand. You will deliver an elevated, personalized shopping…
Added 2 hours ago
S
Dispensary Sales Associate
STIIIZY
Vallejo, CA
- $20.5 USD / hour
…California market! We are rooted in California and have expanded our operations across the United States, with even more growth on the horizon! Additionally, we’re building distribution…
Added 2 hours ago
S
Dispensary Sales Associate
STIIIZY
Stockton, CA
- $19.5 USD / hour
…California market! We are rooted in California and have expanded our operations across the United States, with even more growth on the horizon! Additionally, we’re building distribution…

JCPenney

Assistant Manager Customer Experience

Plantation, FL, United States

USD $43,400.00 - USD $62,000.00 /Yr.

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Job details

Pay: USD $43,400.00 - USD $62,000.00 /Yr.
Apply by: Nov 3, 2027
Experience: Work experience- Minimum of 2 years retail leadership experience
Posting language: English
Posted: Nov 3, 2026

Original job description

Overview

As the Assistant Manager of Customer Experience, you contribute to profitable sales growth by attracting, developing, leading, retaining and engaging associates, leading strategies and initiatives, and executing sales building programs to enhance the customer experience through driving performance standards.

Primary Responsibilities:

Customer Service and Sales–Models, coaches, and holds team accountable for outstanding customer service. Leads the Manager on Duty (MOD) program, observes, engages, and coaches in the moment to enhance each manager’s and supervisor’s ability to execute and develop their own respective teams, and that associates are focused on the right priorities
Human Resources/Talent Management– Sources and screens talent and proactively partners with store leadership to deliver consistent and effective hiring processes. Oversees store payroll and other payroll functions to ensure associates receive appropriate pay for hours worked. Ensures that CES schedules and conducts new hire orientation, and that training is delivered by the appropriate leader. Schedules talent and resources to help achieve profit expense targets, effectively deliver exceptional service, and fully keep associates engaged.
Store Operations- Oversees all pricing and signing processes including workload planning, weights and measures, price changes and re-ticketing, Door to Floor process, achievement of productivity target by setting goals and monitoring pace of work. Establishes and maintains stockroom processes including overall organization and work safety initiatives, receiving, shipping and reverse logistics including all third-party carrier processes (FedEx, UPS, etc.).

Core Competencies & Accomplishments:

To achieve success at JCPenney, a manager will possess the following competencies:

Prioritizes Customers: Puts customer needs first and prioritizes what matters most to them. Identifies and removes barriers to provide excellent service and experiences.
Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs.
Produces Results: Demonstrates a sense of urgency to act decisively and quickly while establishing aggressive goals and takes appropriate risks to achieve results.
Works Collaboratively: Collaborates cross-functionally by sharing information, seeking input from diverse perspectives, and working towards shared goals.
Work experience- Minimum of 2 years retail leadership experience
Education- bachelor’s degree or equivalent work experience

What you get:

Eligible for bonus under the Management Incentive Plan.

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. *For paid vacation days, as well as eligibility requirements for other benefits, please visit www.myjcpbenefits.com

About JCPenney:

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company’s product assortment meets customers’ everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop – from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2024, JCPenney celebrates 122 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.

Pay Range

USD $43,400.00 - USD $62,000.00 /Yr.

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More about this job

Skills

Customer experience
Sales
Customer service
Payroll
Retail operations
Logistics
Leadership

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