Service Writer

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James River Equipment is currently seeking a qualified Service Writer for our Monroe, NC location. If you're the kind of person who strives to do great work, excels in creative environments, thrives in teams, and lives for problem-solving - this is the place for you. At James River Equipment, your ideas, experiences, and values matter. You will be rewarded in ways that matter through opportunities for career growth; ongoing training through John Deere University and through outstanding compensation, incentives and benefit programs – Health, Dental, Vision, Disability, 401k match and profit share.

Service Writer

Job Responsibilities:

Prepares repaid orders and enters then into service database system Maintains customer relationship by explaining estimates and time for turn around Ability to juggle multiple requests at one time and provide excellent customer service Ensures that required documentation is complete and in compliance with regulations and standards Responds to customers in a timely manner

Job Requirements:

High School Diploma or GED required 1-2 years of experience working in a service writer role Excellent written and verbal communications Ability to pass a drug screen and background check Team Player