IT Administration Professional Senior

We’re looking for a hands-on Microsoft 365 Collaboration Administrator to own and evolve our SharePoint (Online and On‑Prem) and Microsoft Teams environments. You’ll manage day-to-day platform operations, drive governance and compliance, automate repeatable tasks, and partner with security, networking, and application teams to deliver a secure and reliable collaboration experience for our users.

Key Responsibilities

SharePoint Online (M365)

• Administer SharePoint Online via the Admin Center and PowerShell.
• Build and manage modern sites, site collections, and hubs; configure permissions, sharing policies, and storage.
• Design and maintain lists, libraries, metadata, content types, retention labels, and templates.
• Oversee OneDrive for Business settings, sync health, and adoption.
• Support solutions leveraging Power Automate and integrations with Office/Teams.
• Partner with security/compliance on DLP, sensitivity labels, and audit.

SharePoint On‑Premises (2016/2019/Subscription Edition)

• Install, configure, patch, and upgrade SharePoint farms. (experience with Desired State Configuration nice-to-have)
• Manage Central Administration, User Profile Service, Managed Metadata, and Search.
• Troubleshoot farm issues (timer service, crawl/search) and analyze ULS logs.
• Collaborate with DBA team on SQL Server backup/restore, performance, and capacity.
• Manage IIS, certificates, and authentication (Kerberos/NTLM/claims).

Microsoft Teams

• Administer Teams via Teams Admin Center and PowerShell (policies, templates, lifecycle).
• Configure messaging/meeting/app/calling policies; manage Teams Rooms and telephony (nice-to-have).
• Manage guest/external access, app permissions, and governance for lifecycle and sprawl.
• Ensure seamless integration with SharePoint, Exchange Online, OneDrive, and Microsoft Entra ID.

Governance, Security & Compliance

• Implement and maintain governance for SharePoint and Teams (provisioning, naming, lifecycle, archival).
• Configure and monitor retention policies, sensitivity labels, DLP, eDiscovery, and audit.
• Create standards and best practices for site/Team creation, permissions, and external sharing.

Automation & Reporting

• Develop PowerShell scripts to automate provisioning, policy enforcement, lifecycle tasks, and reporting.
• Build operational dashboards and reports on usage, adoption, storage, and compliance posture.

Support & Operations

• Serve as L3 support for SharePoint/Teams incidents and requests.
• Document solutions, runbooks, change procedures, and knowledge articles.
• Participate in on-call rotation and planned maintenance windows as needed.

Required Qualifications

• 3-5+ years administering SharePoint Online and Microsoft Teams in enterprise environments.
• 2-3+ years administering SharePoint On‑Premises (2013/2016/2019) including farm operations.
• Proficiency with PowerShell (SharePoint Online/PnP PowerShell, Teams, and Microsoft Graph modules preferred).
• Solid understanding of Microsoft Entra ID (Azure AD): users, groups, roles, Conditional Access basics, app registration basics.
• Working knowledge of SQL Server, IIS, certificates, DNS, and general networking concepts.
• Experience with governance and compliance: retention, sensitivity labels, DLP, and audit.
• Strong troubleshooting skills across SharePoint (ULS logs, crawl/search), Teams policies, and OneDrive sync.

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.