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Client Account Manager - Water

  • Los Angeles, CA, United States

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Job details

Posting language
English
Posted

Original job description

As a Client Account Manager (CAM), you will be responsible for building client relationships to drive top line growth across a subset of the Inland/Los Angeles water market. Additionally, working with our delivery team, as a CAM you will ensure that our clients are satisfied with our work products and solutions.

As a CAM, you will lead the following activities:

  • Representing Jacobs to the client in a positive, caring, solutions-delivery approach by engaging the broader firm
  • Identifying, chartering, and leading client service teams to implement our strategy. These teams are comprised of multi-disciplinary project managers, technical staff, and regional practice leaders
  • Securing management commitment and influence/attract key staff for pursuits
  • Advocating on the client's behalf by actively engaging the firm to address client needs, and recommend strategic actions to optimize our business development investment and market share growth
  • Facilitating the creation of at least 10 different, deep, personal, valuable client relationships among Jacobs personnel and client personnel (client "zippering") to weave a fabric of broad-based relationships between our firm and each client organization, including identifying higher levels of client engagement for executive sponsors
  • Developing trust and credibility with clients by engaging in business discussions to formulate winning and portfolio-diversification solutions
  • Coaching client service teams through coordinating and facilitating Go/No Go decisions, and helping develop required sales costs aligned with opportunity potential and return on investment objectives
  • Leading a project team in the delivery of a key project, where appropriate.
  • Facilitate the engagement of Jacobs in local programs and committees that align with the company’s values and interests
  • Mentoring and developing Jacobs personnel in business development and sales acumen

Qualification and experience expected from you:

  • Bachelor’s degree in a technical or business management or related work experience in lieu of a degree
  • Progressive experience in engineering and/or related disciplines associated with the water market sector
  • Insight and relationships to identify client opportunities well in advance, respond to RFPs/solicitations, interview and win new work
  • Strong business acumen
  • Negotiations experience
  • Ability to lead a team, set a vision and strategy, coach/mentor and motivate the team, reach within Jacobs to offer best-in-class solutions, manage commercial and legal negotiations, and close deals
  • Technical background/experience in delivering or managing large infrastructure projects or programs is considered a positive and adds credibility in consulting, engineering, construction industry service offerings and delivery

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.

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