Wardrobe Lead

Essential Functions

• Supervises team members. Coaches, evaluates and holds them accountable to successfully completing job responsibilities.
• Promotes a safe and secure work environment.
• Ensures all team members who require a uniform receive the proper fitting. Uniform orders are placed and received within required time frames.
• Accountable for ensuring team completes cleaning projects and maintains department cleanliness.
• Ensures all wardrobe team members are properly trained for their role with an emphasis on detail to provide superior internal customer service to our team members.
• Serves as liaison between wardrobe department and other departments on uniform and laundry programs.
• Enforces and upholds the property appearance standards.
• Serves as a department leader for team members while fostering teamwork, employee morale, motivation and open communication.

Knowledge, Skills & Abilities

• Must be able to work independently.
• Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
• Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
• Respond to visual and aural cues.
• Must have the manual dexterity to operate a computer and other necessary office equipment.
• Must be able to tolerate areas containing dust, loud noises and bright lights.
• Must be able to work varied shifts, weekends and holidays as needed.
• Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
• Ability to speak distinctly and persuasively.
• Must be able to read, write, speak, and understand English

Education and Experience

• High school diploma or GED equivalent required.
• Minimum 1-year experience in the hospitality or commercial cleaning industry required
• Sewing experience required
• Must be a creative thinker
• Computer skills (Microsoft Office Word and Excel)
• Intermediate proficiency in computers
• Ability to trouble shoot equipment/mechanical issues preferred
• Previous experience having responsibilities for staff uniforms preferred
• Prior supervisory experience preferred.
• Demonstrated strong organizational and leadership skills.
• Proven ability to multi task and prioritize
• Excellent customer service skills required.
• Ability to work flexible hours on any shift is required.
• Previous computer skills necessary including Microsoft Excel and Word.
• Ability to coach and motivate team.
• Superior verbal and written communication skills
• Must be at least 21 years of age.

Required Certification/License

• Not Required