Position Title: Pool Technician Engineer - I Reports To: Supervisors / Director of Facilities Department: Engineering Shift: Varies
Role: The Pool Technician is responsible for cleaning, maintaining, and ensuring the proper operation of all pools and water features on the property. The duties and responsibilities listed are intended to illustrate the general nature of the work performed and are not meant to be all‑inclusive. Adheres to all Company, Safety and Department policies and procedures. Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations. Builds brand loyalty by living the JW Marriott Core Values.
Qualifications:
- Education: High School Diploma or GED
- Experience: Minimum one year experience maintaining commercial pools and spas preferred.
- Skills:
- Ability to properly adjust and balance pool and spa water chemistry.
- Basic knowledge of general building maintenance.
- Strong problem‑solving and basic troubleshooting skills.
- Commitment to maintaining personal and team safety at all times.
- Knowledge of Safety Data Sheets (SDS), occupational hazards, and applicable safety practices.
- Basic knowledge of handling and applying pool and spa chemicals.
- Understanding of standard methods and practices used in preventive maintenance and repair.
- Ability to safely operate power tools and related equipment.
- Effective verbal and written communication skills with associates, guests, and vendors.
- Ability to consistently provide exceptional internal and external guest service.
- Ability to assist with maintaining work orders, logs, and chemical records.
- Ability to complete tasks within strict deadlines.
- Continuous improvement mindset, seeking ways to enhance processes and results.
- Basic skills in diagnosing and repairing relevant equipment.
- Preferred:
- Three years’ experience working in a resort preferred.
Required Work Cards needed:
- Valid Nevada driver license
- Valid CPO Certificate
Key Responsibilities: Responsibilities include, but are not limited, to the following:
- Ensure all buildings, pools, spas, and related equipment are maintained in a safe, clean, and orderly condition, in accordance with all applicable Health, Fire, and Southern Nevada Health District (SNHD) regulations.
- Perform a variety of basic maintenance functions, which may include carpentry, glazing, electrical work, plumbing, mechanical repairs, painting, masonry, safety inspections, security checks, and general sanitation tasks.
- Test, adjust, balance, and maintain pool and spa water chemistry to meet or exceed SNHD standards, ensuring a safe and sanitary environment for all guests and employees.
- Calibrate, monitor, and maintain automated chemical controllers, ensuring accurate and consistent chemical dosing and reporting.
- Maintain, troubleshoot, repair, and replace pool and spa systems and equipment, including pumps, filters, heaters, chlorinators, valves, circulation systems, and other mechanical components.
- Perform scheduled preventive maintenance on all pool, spa, and water‑feature equipment to maximize performance and extend equipment life.
- Maintain and service the pool mister system, ensuring proper function, cleanliness, and guest comfort during operation.
- Conduct regular inspections of pool decks, drains, safety equipment, railings, and surrounding areas to identify hazards or maintenance needs and take corrective action promptly.
- Respond to maintenance work orders and guest service requests in a timely, professional, and customer‑focused manner.
- Monitor equipment performance and identify potential failures, documenting findings and communicating maintenance or replacement needs to leadership.
- Ensure compliance with all safety standards, following established protocols for chemical handling, equipment operation, and facility access.
- Maintain accurate logs and records, including chemical readings, maintenance activities, repairs, and regulatory documentation.
- Assist in projects and improvements related to pool facilities, including seasonal preparation, renovation tasks, and installation of new equipment.
- Collaborate with team members and other departments to support smooth facility operations and outstanding guest experiences.
The above statements represent a general outline of principal job functions and should not be construed as a complete description of all aspects and requirements required for this job.
Essential Job Functions:
The physical demands described here reflect the essential functions of this position. In compliance with the Americans with Disabilities Act (ADA) and Nevada Revised Statutes (NRS) 613.330, reasonable accommodations will be provided to qualified individuals with disabilities.
Work is performed in a (type of location, i.e., office, kitchen, restaurant, casino, etc.) environment and in other locations throughout the property. Must be tolerant to varying conditions of noise level, temperature, illumination and air quality. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases too loud. Additionally, smoking is permitted in casino areas consistent with Nevada state regulations, which are followed by the employer.
- Maintains professional and courteous interactions with management, fellow associates, and guests at all times.
- Communicates effectively with guests and coworkers through clear verbal communication.
- Requires extended periods of sitting, standing, and mobility throughout the work shift.
- Requires frequent bending, reaching, and physical flexibility to complete assigned tasks.
- Requires the ability to transport, push, pull, and maneuver items weighing up to 80 lbs.
- Requires lifting items up to 80 lbs. with assistance, following proper safety procedures.
- Involves prolonged periods of standing and/or walking, often in outdoor environments.
- Requires strong hand–eye coordination for operation of tools, equipment, and controls.
- Requires use of standard office equipment, including computers, radios, and communication tools.
- Requires basic mathematical and analytical skills for measurements, chemical calculations, and recordkeeping.
- Requires the ability to accurately distinguish letters, numbers, and symbols in logs, labels, and equipment readings.
- Requires strict adherence to all Policies and Procedures, including job descriptions, daily memorandums, chemical labels (SDS), and other written or verbal instructions.