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J&S Hospitality Group

Concessions Supervisor

Malvern, AR, United States

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Job details

Posting language: English
Posted: Oct 22, 2026

Original job description

This job was posted by https://www.arjoblink.arkansas.gov : For more information, please see: https://www.arjoblink.arkansas.gov/jobs/4874385 As a [[Concessions Supervisor]{contenteditable="false"}]{contenteditable="false" data-value="job-title" denotation-char="#"} at Sodexo, you will oversee event-based concessions operations to ensure efficient service execution, compliance with operational standards, and a positive guest experience. This role provides on-site leadership for concession stands, kiosks, portable locations, and autonomous retail concepts during events. The Concessions Supervisor supports staffing, service flow, inventory awareness, and issue resolution while serving as a key link between frontline teams and unit leadership. Concessions Supervisors operate in fast-paced, high-volume environments and are responsible for maintaining speed of service, safety, cleanliness, and adherence to company policies across all assigned concession locations. Responsibilities may vary based on venue size, event type, and service models. Responsibilities include: - Oversee concession stands, kiosks, portable locations, and walk-out or autonomous retail stores as applicable. - Assign staff to concession locations and adjust coverage based on volume and operational needs. - Conduct pre-event or pre-shift briefings to review expectations, menus, service standards, and assignments. - Address guest concerns promptly and escalate issues to management as needed. - Support onboarding and training of concession staff and leads. - Ability to frequently lift and move up to 35 pounds and occasionally lift and move up to 40 pounds. - Attends work and shows for scheduled shift on time with satisfactory regularity - Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.