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Collegiate Recovery Manager
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J.C. Newman Cigar Co.

Server

Tampa, FL, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

For more than 131 years and four generations, J.C. Newman Cigar Co. has handcrafted the world's finest cigars in the heart of Tampa's historic Ybor City. Our factory, El Reloj, is the last operating hand-rolled cigar factory in the United States-a living landmark where more than 25,000 guests from around the world visit each year to experience Tampa's cigar heritage.

In late 2026, we will open three new hospitality experiences inside a beautifully restored 1910 building across the street from El Reloj: Elaine's, a classic American restaurant with continental and local influences serving breakfast, lunch, and dinner; Stanford's Cigar Club, a premium cigar lounge built around an exclusive barrel-aged spirits and reserve red wine program; and The Inn at El Reloj, eleven beautifully appointed guest rooms upstairs from Elaine's. Together with our private events programming on both sides of the street, they form the El Reloj District, a hospitality destination unlike anything else in Tampa.

We are seeking a professional and guest-focused Server to deliver exceptional dining experiences in a fast-paced hospitality environment. This role is ideal for someone who thrives on providing attentive service while maintaining high standards of efficiency and professionalism.

Why You Will Love This Role

Be part of a growing hospitality and events program in a historic Tampa landmark
Work in a unique venue that blends culture, history, and hospitality
Join a collaborative team focused on delivering memorable guest experiences
Play an essential support role in creating seamless service

Who You Are

You are detail-oriented, service-driven, and comfortable working in a fast-paced environment. You communicate clearly, stay organized under pressure, and understand the importance of teamwork in delivering a seamless guest experience.

You likely bring:

Strong communication skills in English to ensure safety and service standards
Ability to multitask in a high-volume environment
Flexible schedule availability
Strong time management skills
Ability to follow established service procedures consistently
Basic knowledge of food handling and cleanliness standards
A collaborative mindset and professional demeanor

What You Will Do

As a Server, your top priority is delivering outstanding service while ensuring guests feel welcomed, informed, and cared for throughout their visit.

You will:

Greet all guests and explain food and beverage menus
Take food and beverage orders promptly and professionally
Serve beverages and food according to service standards
Clear and clean tables efficiently
Complete side work and service opening and closing duties
Maintain clean and organized service stations throughout shifts
Alert management of any guest service, safety, or operational concerns
Provide service recovery within established guidelines to ensure guest satisfaction
Process guest payments accurately
Support team members to ensure smooth and efficient service
Follow established service steps and training standards
Maintain knowledge of food, wine, and cocktail menus
Participate in ongoing training and education as provided
Always represent the brand professionally

Physical Requirements & Work Environment

Ability to stand and walk for extended periods
Ability to lift and carry trays and service items up to 30 pounds
Fast-paced restaurant environment with moderate to high noise levels
Availability to work mornings, evenings, weekends, and holidays based on business needs
Food Handler Card

Benefits That Support You

We offer a competitive benefits package including medical, vision, and dental coverage, a 401(k) savings plan with company match, company-paid life and short-term disability insurance, company-sponsored long-term disability, paid time off, and more.

Ready to Join Us?

If you're passionate about hospitality, take pride in creating exceptional guest experiences, and are excited to be part of a growing team, we'd love to hear from you. Please submit your resume and a brief note sharing your experience and why you're interested in joining the J.C. Newman team to hr@jcnewman.com or apply online at www.jcnewman.com/careers.

J.C. Newman Hospitality Co. is proud to be an Equal Opportunity Employer. We are a drug-free workplace and conduct pre-employment drug screening.

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