Communications Specialist

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• SHAZAM recognizes that financial institutions build better communities, and this drives our passion to strengthen financial institutions. We are a trusted partner to our valued customers providing answers, choice, and innovation with an impeccable level of customer service – a level unmatched in the industry.

And here’s the best part - we’re a national company that offers a small-company feel, a cultural balance that’s hard to come by but very real at SHAZAM. Your growth and development are top priorities and you’ll be surrounded by talented individuals and postured to make a real difference in the company. As a team member at SHAZAM, you’ll be an essential part of our mission as we work together strengthening financial institutions.

What we’re looking for:

SHAZAM is looking for a Communications Specialist to join our team. In this role, you will lead efforts within the communications team to craft client communications, collaborate with and serve as a communications resource to the organization, and help education on our corporate voice and style along the way.

This is a hybrid position based out of our Des Moines, IA office.

What you'll do:

• Create various communication in regard to changes and upgrades to SHAZAM products and services.
• Demonstrate exceptional skill in written communications, including grammar, voice, mechanics, structure, consistency, conciseness, and empathy, while applying company and communication professional principles, standards, and best practices.
• Follow project life cycle processes, attend and actively participate in corporate project meetings; review business requirements, assess and develop internal and external communication plans, and work with management and other subject matter experts to develop, approve, and distribute or publish assigned communication deliverables.
• Adhere to current style templates to deliver on-brand and copyright-protected material.

What you need:

• Minimum of five years’ experience in writing, editing, and business communications.
• Salesforce, Pardot, Act-On, or other CRM experience preferred.
• Excellent communication and collaboration skills.
• Ability to learn and understand information pertaining to the financial services industry and its key players.
• Proficiency with Microsoft Office Suite, including Teams.

What’s in it for you:

• Supportive, collaborative, inclusive, and diverse work environment.
• Career learning, development, and growth opportunities.
• Culture of respect and dignity, teamwork, honesty, and integrity.
• Excellent benefits:
• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Flexible spending and health savings accounts
• Life insurance and short- and long-term disability provided at no cost
• Time away from work – PTO, VTO, paid parental leave, and company holidays
• Educational assistance
• Professional Certification Bonus program

Actual compensation is based on various factors, such as geographic location, experience, education, and/or skill level, and is finalized at the time of offer.

SHAZAM is an equal opportunity employer, including those with disabilities or status as a protected veteran. All qualified applicants will receive consideration for employment.

Visa Sponsorship: This position is not eligible for sponsorship for work authorization by ITS, Inc. Therefore, if you require sponsorship for work authorization now or in the future, we cannot consider your application at this time.

Please be aware that SHAZAM may use an Artificial Intelligence (AI) tool to assist in the review and screening of job applications for this position. This AI system is designed to help our team efficiently identify qualified candidates by identifying relevant skills and experience within submitted applications. All final hiring decisions are made by our hiring team.