HR Generalist

About iTradeNetwork

At iTradeNetwork, we provide advanced supply chain software and insights tailored to the food & beverage industry. Our mission is clear and ambitious: To feed the world. From the start, we’ve been dedicated to tackling the most pressing challenges within food and beverage supply chains, delivering innovative solutions and expert support that make a measurable impact.

Our cutting-edge technology helps businesses streamline complex procurement and fulfillment processes, minimize food waste, optimize inventory, manage compliance risk, and scale profitably. We’re proud to serve an elite customer base, including 13 of the top 25 North American grocers, 8 of the top 10 foodservice distributors, and 8 of the top 10 global food and beverage manufacturers.

Today, we're building an AI-first company - meaning AI isn't a feature we bolt on, it's the foundation for how we design products, make decisions, and ship software. Cerena is proof of that in action: powered by the most connected supply chain network in food and beverage, iTradeNetwork's Solution Suite replaces error-prone manual workflows with faster, smarter tools - driving real results for our customers, and ultimately, for the consumers who depend on them.

iTradeNetwork's Leadership Principles

iTradeNetwork’s purpose is to feed the world - and everything we do is guided by the principles below. Every team member is expected to embody and champion these principles across the organization.

Bias for Action

We value speed and avoid analysis paralysis. We develop conviction, make informed decisions quickly, and take calculated risks to maintain momentum - knowing that swift progress is essential for innovation and growth.

Customer Obsession

We work relentlessly to delight our customers. We work backward from their needs to solve pain points and create solutions that surprise and earn their loyalty. We obsess over customers, not competitors.

Data & Metrics Driven

We operate with facts, not opinions. We dive deep into data and use metrics to measure progress, ground every decision in rigorous analysis, and push for clarity and measurable outcomes.

Raise the Bar

We continuously push for improvement - in ourselves, our teams, and the company. We hire and develop exceptional talent, setting ever-higher standards that elevate performance and drive excellence.

Operational Excellence Through Process

We build lasting processes that optimize for efficiency. By developing, testing, and documenting each process, we create consistency and scale through automation, enabling continuous improvement across the business.

Ownership Mindset

We take responsibility for our work and aim for long-term success. We use resources wisely, stay accountable, and roll up our sleeves to get things done - no task is beneath us.

Earn Trust

We build trust through integrity, transparency, and mutual respect. We communicate openly, own our mistakes, listen actively, and remain open to feedback as an opportunity for growth.

JOB SUMMARY

At iTradeNetwork, our mission is simple: To Feed the World. We provide supply chain and procurement solutions for the food and beverage industry, and we are building the company AI-first. As an HR Generalist on the People & Culture team, you will run the day-to-day HR operations and build the processes, programs, and automation that let us scale.

This is a hands-on role with a high degree of independence. You will own employee relations, leave of absence administration, and our annual compensation, performance review, and talent review cycles, while redesigning policies and documentation and helping build out our compensation framework. You will design and implement improvements across the HR function and partner directly with managers and leaders throughout the company. The role is hybrid, based in Charlotte, NC, with occasional travel to our Bay Area, CA headquarters.

Key Responsibilities:

• Own day-to-day HR operations and serve as the primary HR point of contact for employees and managers.
• Design and implement automated or AI-automated HR workflows in our HR systems to replace manual processes and shorten cycle times.
• Manage the annual compensation cycle, from data preparation and manager guidance through approvals and employee communication.
• Run the annual performance review and talent review processes, including scheduling, calibration support, and reporting.
• Administer HR programs, including leave of absence, in compliance with federal and state requirements.
• Handle employee relations matters from intake through resolution, with sound documentation and escalation of complex cases.
• Overhaul HR policies and documentation so the employee handbook and process guides stay accurate, current, and compliant.
• Help improve and rebuild out the company's compensation framework, including market benchmarking and pay structures.
• Track HR program metrics and recommend improvements to People & Culture leadership.

What you’ll need:

Required:

• You have a bachelor's degree and at least 7 years of experience in Human Resources, or equivalent practical experience.
• You have designed and implemented HR process automation, using HR systems and workflow tools to replace manual work.
• You have managed annual HR cycles end to end, including compensation, performance review, and talent review.
• You have administered HR programs such as leave of absence, with working knowledge of federal and state employment laws (multi-state and CA employment law knowledge is required)
• You have handled employee relations matters with sound judgment, discretion, and clear documentation.
• You are proficient with HRIS and performance management platforms and comfortable working with HR data.
• You write clearly and can turn complex policies into documentation that employees and managers can follow.

Nice to Have:

• Hands-on experience with Lattice and UKG.
• An HR certification such as PHR, SPHR, SHRM-CP, or SHRM-SCP.
• Experience building or refining compensation structures, including market benchmarking.
• Experience supporting a multi-state workforce, including California employment law.
• Experience using AI tools to streamline HR work.

Who you are:

• You think AI-first and look for ways to automate repeatable HR work instead of accepting manual steps as the default (Raise the Bar)
• You build processes that are documented, tested, and repeatable, so the work does not depend on any one person (Operational Excellence Through Process)
• You own outcomes from start to finish and take on the next important problem without waiting to be assigned (Ownership Mindset)
• You handle sensitive situations with discretion, honesty, and respect, and employees and leaders trust you with difficult conversations (Earn Trust)
• You use data to show how HR programs are performing and to support your recommendations (Data & Metrics Driven)

Base Compensation: $110,000 - $125,000

Why you will love working here:

• Competitive salary packages
• Comprehensive medical, dental, vision, and life insurance benefits for you and your family
• Flex PTO for exempt employees and competitive PTO for non-exempt
• Paid parental leave for eligible employees
• 401(k) matching
• Tuition reimbursement on approved programs
• Great health & well-being benefits including Teladoc for general medical and mental health care

Benefits are only applicable to full-time employees, those who work 30 hours or more weekly.

All iTradeNetwork positions are hybrid unless listed otherwise; candidates must be located in the hub(s) listed.

Additional Requirements:

• Must be able to demonstrate lawful ability to work in the United States

iTradeNetwork, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran by applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability