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Network Engineer (Expert)
BAE Systems
Sterling, VA
…for critical military platforms and systems. Intelligence & Security provides services and products to the Department of Defense, the government, federal law enforcement officials, and…
Added just now
Systems Engineer (Linux or Cloud) Expert
BAE Systems
Sterling, VA
Job Description We are looking for experienced Systems Engineer to join our technology-based program supporting a key government customer. This program will deliver engineering services for…
Added 1 min ago
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Facilities Engineer
Synthego
Redwood City, CA
- $110,000 to $130,000 USD / year
Synthego is seeking an experienced and technically driven Facilities Engineer to support the operation, maintenance, troubleshooting, and continuous improvement of critical facility…
Added 2 mins ago
Lead Electrical Field Engineer
Bechtel Corporation
Chandler, AZ
…objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our…
Added 2 mins ago
Mechanical Field Engineer
Bechtel Corporation
Chandler, AZ
…objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our…
Added 2 mins ago
CSA Field Engineer
Bechtel Corporation
Chandler, AZ
…objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our…
Added 2 mins ago
Piping Field Engineer
Bechtel Corporation
Chandler, AZ
…objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our…
Added 2 mins ago
Lead Mechanical Field Engineer
Bechtel Corporation
Chandler, AZ
…objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our…
Added 2 mins ago
Area Field Engineer
Bechtel Corporation
Chandler, AZ
…objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our…
Added 2 mins ago
UPW CSU Engineer
Bechtel Corporation
New Albany, OH
…objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our…
Added 2 mins ago
Sr. Software Engineer
Abbott Laboratories
Madison, WI
The Senior Software Engineer is a hands-on builder within the product-led Software Engineering team in Abbott’s cancer diagnostics division, focused on Digital Engineering and Integrations.…
Added 2 mins ago
M
Senior Systems Engineer – Microsoft / Endpoint
modis
Bloomington, MN
- $65 to $80 USD / hour
Akkodis is seeking a Digital Workplace Sr Engineer for a 6-month Contract with strong potential for Contract-to-Hire job with a client in Bloomington, MN. The ideal candidate will have 8+…
Added 3 mins ago
Applied AI/ML Solutions Engineer
Mercedes-Benz
Atlanta, GA
The Applied ML/AI Solutions Engineer is responsible for designing, building, and
Added 3 mins ago
M
Engineer
modis
Woodland Hills, CA
- $60 to $62.12 USD / hour
Modis is seeking an Engineer for a Contract job with a client in Woodland Hills, CA (Onsite). The ideal candidate will be responsible for administering enterprise DB2 databases, ensuring…
Added 4 mins ago
ASIC Test Development Engineer
Cisco
San Jose, CA
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions…
Added 4 mins ago
ASIC Packaging SI/PI Engineer (Hybrid)
Cisco
San Jose, CA
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions…
Added 4 mins ago
Staff Software Engineer
Cisco
Durham, NC · Denver, CO · Rancho Cordova, CA
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions…
Added 4 mins ago
WI
Level 2 Engineer (IT Service Desk Technician)
WorkSmart IT
Raleigh-Durham, NC
- $63,100 to $69,725 USD / year
…corporate clients to help them support, manage, and plan their IT infrastructure. Mainly operating in Windows environments, most of our clients are small businesses with little or no IT…
Added 4 mins ago
Network Engineer III
Athena Information Technology
Atlanta, GA
Athena Information Technology supports the critical infrastructure that connects corporate offices, data centers, and healthcare facilities across the organization. We are seeking an…
Added 4 mins ago
M
Network Administrator
modis
Austin, TX
- $58 to $60 USD / hour
…executing complex network migrations, strengthening network security, and ensuring highly available, reliable infrastructure…
Added 6 mins ago
Network Engineer
SMS DATA PRODUCTS GROUP, INC
Washington, DC
SMS is seeking a Network Engineer with an active Secret clearance to manage mission-critical voice and data networks for our Air Force District of Washington / National Capital Region…
Added 7 mins ago
AB
Senior Security Engineer
Absolute Business Solutions Corp
Bethesda, MD
- $110,000 to $225,000 USD / year
ABSC has an exciting opening for a TS/SCI-cleared Senior Security Engineer supporting DIA-NDOC under the DTP contract. This hands-on technical lead will direct day-to-day security…
Added 7 mins ago
Staff Site Reliability Engineer, InfraSec
MongoDB
NY
…automated guardrails and platform capabilities. We integrate security directly into the platform runtime, CI/CD, and Infrastructure-as-Code (IaC) workflows so engineering teams can operate…
Added 7 mins ago
Senior Site Reliability Engineer, InfraSec
MongoDB
Dallas, TX
…Atlas; our fully managed, multi-cloud database service. The Infrastructure Security (InfraSec) team sits within Site Reliability Engineering (SRE) in the CTO organization. We are an…
Added 8 mins ago
AI
Network and Security Engineer, Defense
Applied Intuition
Sunnyvale, CA
- $150,000 to $200,000 USD / year
We are looking for a Network and Security Engineer to own the architecture of high-performance, high-assurance networks for our defense programs. You will design networks that move terabits…

ITPartners+

IT Support Engineer II – Managed Services

Grand Island, NY, United States

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Job details

Experience: 3+ years of experience in a Managed Services Provider (MSP) environment.
Posting language: English
Posted: Nov 6, 2026

Original job description

Grand Island, NY, and the surrounding Greater Buffalo area.

Do you have a passion for helping people and troubleshooting IT problems? Are you looking for a place where you can develop your skills and work with a group of smart, talented and fun colleagues? ITPartners+ is looking for an IT Support Engineer II (internally titled Service Delivery Engineer II) to work with our existing and potential partners on front-line IT issues.

Who We Are

ITPartners+ is an IT Managed Services Provider experiencing rapid growth. A multiple winner of the Best and Brightest Companies to Work For, ITPartners+ has rapidly grown thanks to our core values of Do Great Work, Make It Fun, and Think Big. These values have helped us foster a work environment that is supportive, goal-oriented, and just plain fun.

Who You Are

Working directly with our team of engineers, the Service Delivery Engineer II provides front-line technical support to our partners and plays an important role in delivering a prompt, professional, and positive partner experience. You’ll troubleshoot technical issues, collaborate with the team, and help ensure our partners receive accurate and reliable support.

Based in the Greater Buffalo area, this role follows a hybrid schedule of four days onsite and one day remote each week, with onsite responsibilities including Partner support, hardware setup and installations, deployments, and other technical needs as required.

What You Will Do

Provide basic to mid-level IT tech support to our partners via onsite and remote
Set up hardware for installation and perform onsite deployments
Engineer long-term solutions
Monitor the progress of tickets and key partner support metrics
Thoroughly document issues and resolutions and communicate with the team
Provide best practices in your areas of expertise, taking on ownership and responsibility of at least one area
Work with vendors to resolve partner issues
Adapt to changing and varied workflow
Use your knowledge and expertise to continually improve processes and partner support

Your Skills and Background:

3+ years of experience in a Managed Services Provider (MSP) environment.
One or more current Microsoft certifications (AZ-104, MD-102, MS-102, or equivalent).
CompTIA Security+, Network+, CCNA, or other relevant infrastructure certifications.
Experience supporting Microsoft 365, Azure, endpoint management, cybersecurity solutions, and SMB technology environments.
Experience with RMM, PSA, Datto, Kaseya, ConnectWise and documentation platforms commonly used in managed services.
Excellent written and spoken communication skills
Demonstrates composure, professionalism, and empathy when supporting users through challenging situations.
Current driver’s license and access to a vehicle to be used for scheduled and emergency onsite appointments

Benefits of Working at ITPartners+

99% fully paid for healthcare coverage for the employee
Health premiums subsidized for family
Optional Subsidized Dental & Vision Insurance
Life Insurance & AD&D
Maternity & Paternity Leave (Including foster and adoption)
Unlimited paid time off
401(k) with company matching and profit-sharing opportunities (PShares)
A focus on personal growth
A fun work environment with bonuses and company events

Our mission at ITPartners+ is to positively impact people. We accomplish it through building and nurturing the best team possible, the best partners, and giving back to our community. To learn more about us, check out our website at www.itpartners.com or connect with us on LinkedIn at www.linkedin.com/company/itpar.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Equal Opportunity Employer:

ITPartners+ is an Equal Opportunity Employer who will not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, disability, or age.

One Last Thing:

Instead of a cover letter, please record a 1-2 minute video of yourself via YouTube or Vimeo to Danny at dwalma@itpartners.com introducing us to you and why you would be a good fit, this will fast-track our response to you.

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