Senior SAP SD_CS Business Application Analyst

Company Overview

ITGoals is a dynamic and innovative company committed to driving growth and delivering exceptional digital solutions. We foster a collaborative and inclusive work environment where creativity and technical excellence thrive - working from Cairo with international collaboration.

Job Title

Senior SAP SD_CS Business Application Analyst

Location

Cairo, Egypt

Role Purpose:

Responsible for planning, designing, configuring, implementing, and supporting SAP SD/CS solutions within the S/4HANA environment. The role ensures efficient execution and optimization of Order-to-Cash (O2C) processes, seamless integration with other SAP modules, and delivery of assigned projects aligned with business requirements.

Key Accountabilities:

1- SAP SD Configuration & O2C Management

• Configure SAP SD modules in S/4HANA, including Sales Documents, Pricing, Business Partner, Output Determination, Shipping, Delivery, and Billing
• Manage and optimize full Order-to-Cash (O2C) cycle (Inquiry → Quotation → Sales Order → Delivery → Billing → Payment)
• Ensure integration with SAP FI (Finance) and SAP MM (Materials Management) 2- Business Requirement Analysis
• Engage with stakeholders across Sales, Finance, and Logistics to gather requirements
• Analyze and document business processes and prepare BRDs and Functional Specifications (FS)
• Recommend SAP best practices aligned with business needs 3- Testing & Quality Assurance
• Prepare and execute Unit Testing, Integration Testing, and User Acceptance Testing (UAT)
• Identify, troubleshoot, and resolve system defects
• Ensure quality and stability of SAP solutions 4- Support & Continuous Improvement
• Provide L2/L3 support and resolve complex SAP SD issues
• Analyze root causes and recommend enhancements
• Support post-go-live activities and system improvements 5- Integration & Collaboration
• Work closely with SAP FI, MM, and PP teams to ensure seamless integration
• Ensure accurate data flow across modules and systems 6- Training & Documentation
• Conduct end-user training sessions
• Develop user manuals, configuration documents, and technical documentation
• Ensure all documentation is up to date Job Specifications
• Bachelor’s Degree in MIS or related field
• 3–6 years of experience in SAP/ERP implementation and support
• Minimum one full lifecycle SAP implementation (SD/CS preferred)
• Hands-on experience in SAP SD and S/4HANA environment
• Strong understanding of Order-to-Cash (O2C) processes
• Experience in integration with SAP FI and MM modules
• SAP certification is a plus
• Proficient in MS Office and ERP systems
• Strong analytical, problem-solving, and organizational skills
• Good communication and stakeholder management skills