Jobs in the United States

25+ jobs

Save this search

Added 51 mins ago
AI Operations Administrator - Gravitee - Remote US
SitusAMC
Jefferson City, MO
…gateway platform through which AI services, integrations, and agent traffic are published, secured, and monitored, and on the enterprise AI tools in use across the business: ChatGPT,…
Added 53 mins ago
GA
Sr Staff Applications Operations Engineer - Engineering Tools Automation & AI Ops
GE Aerospace
Saint Louis, MO
- $131,000 to $174,000 USD / year
+ Change agent experienced in Agile delivery (e.g., Scrum, Kanban, SAFe).
Added 53 mins ago
GA
Sr Staff Applications Operations Engineer - Engineering Tools Automation & AI Ops
GE Aerospace
Kansas City, MO
- $131,000 to $174,000 USD / year
+ Change agent experienced in Agile delivery (e.g., Scrum, Kanban, SAFe).
Added 1 hour ago
M
Software Engineer 2 - CoreAI
Microsoft
WA · Redmond, WA · Redmond
- $102,100 to $219,200 USD / year
…Azure? Are you excited about creating the libraries, tools, and agent experiences that make Azure easier to discover, understand, and…
Added 1 hour ago
M
Senior AI Engineer
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
…organizational context, and complete complex workflows. As a Senior AI Engineer on the Microsoft Office AI team, you will bring these experiences to hundreds of millions of…
Added 1 hour ago
Senior AI Engineer
Atria Health and Research Institute
Remote, United States
As a Senior AI Engineer at Atria, you will own the design, development, and production deployment of the LLM-powered systems that put AI directly in front of clinicians and members: agentic…
Added 2 hours ago
TT
Senior Full Stack Engineer
True Talent Solutions Partners
Boston, MA
- $185,000 to $210,000 USD / year
…conditions. As a senior individual contributor and product-minded engineer, you will help shape the product and engineering practices as the team…
Added 3 hours ago
AC
Senior/Staff/Principal AI/ML Engineer - Agentic AI Security
AppGate Cybersecurity, Inc.
Remote, United States
- $180,000 to $300,000 USD / year
We're looking for a AI/ML Engineer (Senior/Staff/Principal) - Agentic AI Security who will design, build, and operationalize the detection algorithms, ML inference pipelines, and risk…
Added 3 hours ago
A
Knowledge Engineering Manager / Senior Manager
Accenture
Saint Louis, MO
- $94,400 to $293,800 USD / year
A knowledge engineer with an industry lean - you want your ontologies to encode how a real vertical works, and you're happiest when the graph disagrees with the org chart and turns out to…
Added 3 hours ago
Software Engineer - AI & Agentic Systems
Cisco Systems, Inc.
Remote, United States
We are seeking a Software Engineer to help our team design, build, and operate practical AI tools that improve how people find information, automate tasks, and integrate AI into their daily…
Added 3 hours ago
Principal Engineer Software Security Hybrid
Cisco Systems, Inc.
RTP, NC · San Jose, CA · Austin, TX · Chicago, IL
As a Principal Engineer on the AI Security team, you will be a senior technical authority shaping the security standard for every AI capability Cisco ships - to customers, partners, and…
Added 3 hours ago
Freelance Mechanical CAD&Simulation Engineer - AI Trainer
Mindrift
Remote, United States
…design part geometry, build reference solutions, and judge the agent's attempts. You'll work alongside CFD engineers who simulate the geometry you…
Added 3 hours ago
Freelance Mechanical CAD&Simulation Engineer - AI Trainer
Mindrift
Remote, United States
…design part geometry, build reference solutions, and judge the agent's attempts. You'll work alongside CFD engineers who simulate the geometry you…
Added 3 hours ago
Freelance Mechanical CAD&Simulation Engineer - AI Trainer
Mindrift
Remote, United States
…design part geometry, build reference solutions, and judge the agent's attempts. You'll work alongside CFD engineers who simulate the geometry you…
Added 3 hours ago
Freelance Mechanical CAD&Simulation Engineer - AI Trainer
Mindrift
Remote, United States
…design part geometry, build reference solutions, and judge the agent's attempts. You'll work alongside CFD engineers who simulate the geometry you…
Added 3 hours ago
Freelance Mechanical CAD&Simulation Engineer - AI Trainer
Mindrift
Remote, United States
…design part geometry, build reference solutions, and judge the agent's attempts. You'll work alongside CFD engineers who simulate the geometry you…
Added 3 hours ago
Freelance Mechanical CAD&Simulation Engineer - AI Trainer
Mindrift
Remote, United States
…design part geometry, build reference solutions, and judge the agent's attempts. You'll work alongside CFD engineers who simulate the geometry you…
Added 3 hours ago
Freelance Mechanical CAD&Simulation Engineer - AI Trainer
Mindrift
Remote, United States
…design part geometry, build reference solutions, and judge the agent's attempts. You'll work alongside CFD engineers who simulate the geometry you…
Added 3 hours ago
Freelance Mechanical CAD&Simulation Engineer - AI Trainer
Mindrift
Remote, United States
…design part geometry, build reference solutions, and judge the agent's attempts. You'll work alongside CFD engineers who simulate the geometry you…
Added 3 hours ago
Freelance Mechanical CAD&Simulation Engineer - AI Trainer
Mindrift
Remote, United States
…design part geometry, build reference solutions, and judge the agent's attempts. You'll work alongside CFD engineers who simulate the geometry you…
Added 3 hours ago
Freelance Mechanical CAD&Simulation Engineer - AI Trainer
Mindrift
Remote, United States
…design part geometry, build reference solutions, and judge the agent's attempts. You'll work alongside CFD engineers who simulate the geometry you…
Added 3 hours ago
Freelance Mechanical CAD&Simulation Engineer - AI Trainer
Mindrift
Remote, United States
…design part geometry, build reference solutions, and judge the agent's attempts. You'll work alongside CFD engineers who simulate the geometry you…
Added 3 hours ago
Freelance Mechanical CAD&Simulation Engineer - AI Trainer
Mindrift
Remote, United States
…design part geometry, build reference solutions, and judge the agent's attempts. You'll work alongside CFD engineers who simulate the geometry you…
Added 3 hours ago
Freelance Mechanical CAD&Simulation Engineer - AI Trainer
Mindrift
Remote, United States
…design part geometry, build reference solutions, and judge the agent's attempts. You'll work alongside CFD engineers who simulate the geometry you…
Added 3 hours ago
Freelance Mechanical CAD&Simulation Engineer - AI Trainer
Mindrift
Remote, United States
…design part geometry, build reference solutions, and judge the agent's attempts. You'll work alongside CFD engineers who simulate the geometry you…

Iterable

Senior Machine Learning Engineer, Agentic Context Retrieval and Search (Nova)

Remote, United States

$150,000 to $250,000 USD / year

Apply About employer

Applications open in a new tab.

Job details

Pay: $150,000 to $250,000 USD / year
Experience: 5+ years of hands-on MLE experience putting complex models into production at scale, including search, information retrieval, or recommendation systems.
Posting language: English
Posted: Nov 6, 2026

Original job description

Iterable is the AI customer engagement platform, built for enterprise scale, loved by teams, and trusted by global brands like Redfin, SeatGeek, Priceline, Calm, and Box. Our platform empowers organizations to activate customer data from any source, design seamless cross-channel experiences, and optimize engagement with Nova Intelligence, the AI layer of our platform, all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.

Our success is powered by extraordinary people who bring our core values to life every day: Be an Owner, Growth Mindset, Run as One, and Transparency. And the market has noticed: G2 recognizes Iterable as a Leader globally, spanning the Americas, EMEA, APAC, ANZ, and Latin America, with category leadership in Personalization, Marketing Automation, Push Notifications, and Mobile Marketing, and a 4.5/5-star rating from hundreds of users. Gartner named Iterable a Challenger in the Gartner Magic Quadrant for Multichannel Marketing in both 2024 and 2025. We’ve also earned TrustRadius Top Rated honors in 2024 and 2025, were named a TrustRadius Buyer’s Choice for 2026, and were featured in Snowflake’s Modern Marketing Data Stack 2026.

With a global presence that includes offices in San Francisco, Denver, London, Sydney, and Lisbon, plus remote employees worldwide, we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture https://iterable.com/culture/ and About Us https://iterable.com/company/ pages. Let’s shape the future of customer engagement together!

Location: US

ABOUT THE ROLE

As a high-tech marketing platform, Iterable works with thousands of large-scale and diverse enterprise customers. Iterable Nova is our intelligence layer. It helps customer experience teams adapt in real time and improve every interaction.

As a Senior Machine Learning Engineer on Nova, you'll lead context retrieval and search. The goal is agent responses that are grounded in evidence, aware of the customer's context, and based on what a query means rather than its literal words. You will build the retrieval stack and the search subagents that run on top of it.

You will have real autonomy: from research and experimentation through to systems running reliably in production, you'll own this work and help shape the direction of AI at Iterable.

One of our core values is a growth mindset, and Iterable is a company where everyone can grow. If this role excites you, please apply - we value applicants for the skills they bring beyond a job description.

WHAT YOU'LL DO

Build retrieval across structured data (tables, SQL, dashboards, code) and unstructured content (docs, tickets, chat, media), using each source's own signals.
Build semantic query understanding for agents: query rewriting, decomposition, intent classification, and entity resolution for multi-turn workflows.
Build pipelines that extract entities, embeddings, summaries, and metadata from customer data, and keep them fresh.
Build search subagents that decide what to retrieve, run multi-hop searches, check whether results are good enough, and flag when retrieval fails.
Measure quality with ranking metrics (nDCG, MRR, Recall@K), LLM judges, human labels, and online tests. Track how retrieval affects final responses, and use the results to improve both retrieval and the harness.
Mentor engineers on the team and help set the technical direction for Nova.

WHAT WE'RE LOOKING FOR

5+ years of hands-on MLE experience putting complex models into production at scale, including search, information retrieval, or recommendation systems.
Master's or PhD in Computer Science, Machine Learning, AI, or a related field.
You keep up with the latest research and focus on applying it: shipping reliable changes that measurably improve the product experience for customers.
Deep IR expertise: lexical (BM25), dense (embeddings, ANN indexes), and hybrid retrieval, plus learning-to-rank.
Production experience with search engines such as Elasticsearch, OpenSearch, or Vespa, including relevance tuning and reranking.
Hands-on experience with RAG, query rewriting, reranking, and grounding techniques that reduce hallucination.
Experience building agents on top of retrieval, such as multi-hop search or sufficiency checks.
Strong evaluation practice: offline benchmarks, regression detection, A/B testing, and labeling pipelines.

BONUS POINTS

Experience with LLM APIs from multiple providers (Anthropic, OpenAI, Google), including tool calling and prompt caching.
Experience indexing and ranking structured and unstructured data in the same system.

________________________________________________________________

Recruitment Disclaimer:

Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:

Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.
Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).
Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.

You may see all job vacancies on our official Iterable channels:

Official Iterable website, Careers page: https://iterable.com/careers/
Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/

Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.

Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.

Apply About employer

Report this job