Field Service Low Voltage Technician

Company Description

iTekz is a forward-thinking technology company serving Florida and beyond. With over 60 years of combined expertise in the fast-growing IT industry, we are leaders in Hospitality IT Consulting and Integration. Our comprehensive services include cloud solutions, disaster recovery, remote work enablement, managed security services, and more - tailored to meet the evolving needs of our clients.

Position Summary

iTekz is seeking a dedicated and skilled Field Service Low Voltage Technician to join our team. This hands-on role is responsible for the installation, maintenance, repair, and troubleshooting of commercial low voltage systems. The ideal candidate is dependable, customer-service oriented, and eager to learn and grow in a dynamic industry. Occasional travel and after-hours work may be required.

Key Responsibilities

• Install, maintain, and repair low voltage systems and related components listed above.
• Run and terminate cabling for new construction and retrofit projects.
• Install and configure networking equipment and associated components.
• Troubleshoot technical issues efficiently and provide field service support.
• Complete site surveys and assist in developing bills of materials (BOMs) for projects, when needed.
• Maintain clear communication with clients, project managers, and internal teams.
• Read and interpret architectural drawings, specifications, and construction documents.
• Use meters and testing equipment associated with the trade.
• Operate industry-standard power tools and equipment safely.
• Uphold safety procedures and company policies at all times.

Qualifications

• Minimum 2 years of experience in low voltage systems installation and field service.
• Strong troubleshooting, maintenance, and repair skills.
• Professional appearance and strong customer service skills.
• Ability to work both independently and collaboratively.
• Experience conducting site surveys and assembling BOMs is a plus.
• Proficient with Apple and Windows OS computers and basic office/trade software.
• Valid driver's license with a clean driving record.
• Ability to climb ladders/scaffolding, work at heights, and lift/carry 50+ lbs unassisted.
• Industry certifications and automation control systems training are a plus.
• Availability to work outside regularly scheduled hours on occasion.