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CR
Research Software Engineer
Convergent Research
Boulder, CO
- $100,000 to $175,000 USD / year
…more. The successful candidate will have a strong foundation in Python software development and scientific modeling applications, and the ability to learn quickly and contribute in areas…
Added just now
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E11 Bio - Scientist I/II, Expansion Microscopy
Convergent Research
Alameda, CA
- $100,000 to $170,000 USD / year
Experience automating lab workflows (e.g., liquid handlers, microcontrollers like Arduino or Raspberry Pi, scripting in Python)
Added just now
DD
Sr. Data Scientist, Assay Development
DELFI Diagnostics, Inc.
Palo Alto, CA
- $130,000 to $170,000 USD / year
Produce well-documented code (Python preferred, R acceptable) that meets quality system and software team standards.
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AI Engineer - Graduate
Thales Avionics, Inc. (IFE)
United States
Proficiency in Python and experience developing modern applications using APIs and web technologies; experience working with cloud platforms, preferably AWS, including familiarity with…
Added 1 min ago
Senior software engineer - Data Platform
Intuit
Mountain View, CA · San Diego, CA
…classes, giving technical presentations, and participating in developer communities inside and outside of…
Added 1 min ago
Senior Python Engineer – Space Modeling and Simulation
The MITRE Corporation
Bedford, MA · Colorado Springs, CO · McLean, VA
We are seeking an experienced, highly motivated Space Modeling and Simulation Python Engineer to support critical national security missions, such as homeland defense, Space Domain…
Added 2 mins ago
Senior Director, Enterprise Business Development - Mount Sinai Solutions
Mount Sinai Health System
New York, NY
Experience conducting advanced analytics using tools like SQL, Python, and R is a plus.
Added 2 mins ago
Sr Specialist SC Engineering
CEVA Supply Chain
Mooresville, IN
WMS/WES/WCS integration understanding; AutoCAD; SQL/Python/BI proficiency.
Added 3 mins ago
Full Stack Developer
M9 Solutions
Washington, DC
M9 Solutions is seeking a Full Stack Developer for a hybrid role supporting a government contract for a client located in Washington, DC. An active TS/SCI clearance is required.
Added 3 mins ago
Systems Analyst 1801
Sistema Technologies Inc.
Austin, TX
Experience with TypeScript, JavaScript, Python,
Added 3 mins ago
Full Stack Developer 1802
Sistema Technologies Inc.
Austin, TX
Sistema is looking for a Full Stack Developer with our government client based in Austin, TX for a 3-Month position.
Added 3 mins ago
Semiconductor R&D Process Integration Intern
Keysight Technologies, Inc.
Santa Rosa, CA
Experience with statistical analysis, design of experiments (DOE), process characterization, or data analysis tools such as JMP, MATLAB, Python, or equivalent.
Added 3 mins ago
Agentic AI - PhD Intern (Autonomous AI Agent)
Keysight Technologies, Inc.
Calabasas, CA · Santa Rosa, CA
Strong Python and software engineering: modular code, version control, reproducible pipelines.
Added 4 mins ago
Digital Product Manager
Qnity
Newark, DE
Familiarity with web development tools and languages, such as Python-based web frameworks, JavaScript
Added 4 mins ago
AB
Systems Engineer - HPC and GPU Infrastructure
Absolute Business Solutions Corp
Bethesda, MD
- $90,000 to $170,000 USD / year
Develop scripts and automation using Python, Bash, Ansible, Puppet, Salt, Terraform, or comparable tools.
Added 4 mins ago
DevOps Platform Engineer and Linux Systems Administrator
Absolute Business Solutions Corp
Bethesda, MD
Develop and maintain infrastructure and platform automation using Terraform, Ansible, Helm, Bash, Python, or comparable tools.
Added 4 mins ago
AB
Senior Product Owner
Absolute Business Solutions Corp
Bethesda, MD
- $135,000 to $245,000 USD / year
Development or scripting experience with Java, Python, or .NET.
Added 4 mins ago
AB
Product Owner
Absolute Business Solutions Corp
Bethesda, MD
- $110,000 to $225,000 USD / year
Development or scripting experience with Java, Python, or .NET.
Added 5 mins ago
Middleware Team Lead w/Secret Clearance
TekSynap
Radford, VA
Understanding of scripting and automation using Python and PowerShell.
Added 5 mins ago
Database Team Lead w/Secret Clearance
TekSynap
Radford, VA
Familiarity with scripting and automation using Python and PowerShell is a plus.
Added 5 mins ago
Palantir Developer
System One
NA, VA
Experience in Python, SQL, PySpark, and Spark-based data processing.
Added 5 mins ago
Scientific Software Developer
Stellar Science Ltd. Co.
Vienna, VA
Scientific Software Developer We are a team of collaborative scientists and software engineers who are passionate about building and maintaining high-quality, extensible code using modern…
Added 6 mins ago
Lead Design Technologist
CACI International
Ashburn, VA
Experience with back-end technologies (e.g., Node.js, Python) is a plus.
Added 6 mins ago
AI/ML Engineer (Computer Vision)
CACI International
Ashburn, VA
· Programming in Python (expert level) and writing clean, modular, and optimized code.
Added 6 mins ago
Model-Based Systems Engineer
Lockheed Martin
Manassas, VA
Basic scripting/programming (Python/Java) for model automation, data queries, or report generation

itD Tech

Triage Specialist (6378)

Austin, TX, United States

$40 to $41.7 USD / hour

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Job details

Pay: $40 to $41.7 USD / hour
Experience: 2+ years of experience in operations, support, triage, intake management, or a similar coordination-focused role.
Posting language: English
Posted: Nov 6, 2026

Original job description

itD is seeking a Triage Specialist to support the intake, assessment, prioritization, and routing of business requests while ensuring accuracy, efficiency, and operational consistency. The ideal candidate will bring experience in operations, request management, and analytical support, with a strong track record of managing competing priorities, maintaining accurate documentation, and driving timely resolution of requests.

Location: Onsite – Menlo Park, CA; Fremont, CA; San Francisco, CA; Austin, TX

Pay Range: $40 - 41.70 (hourly)

We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. We are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

Responsibilities:

Perform daily intake and triage of incoming business requests, issues, and inquiries, ensuring all required information is captured and complete.
Evaluate, prioritize, categorize, and route requests to the appropriate teams or individuals based on established criteria and service-level expectations.
Monitor request status and maintain accurate documentation, notes, and outcomes within designated tracking and case management tools.
Conduct light-to-moderate analysis to validate information, identify trends, and flag recurring issues or operational gaps.
Develop and maintain basic operational reports tracking request volumes, backlogs, turnaround times, and common request drivers.
Communicate with stakeholders to clarify requirements, establish expectations, and provide timely updates on request status and resolution.
Identify and recommend process improvements to enhance intake quality, operational consistency, and overall turnaround time.

Internal Responsibilities:

Attend regular internal practice community meetings.
Collaborate with your itD practice team on industry thought leadership.
Complete client case studies and learning material (blogs, media material).
Build out material to contribute to the Digital Transformation practice.
Attend internal itD networking events (in person and virtual).
Work with leadership on career fast-track opportunities.

Required Qualifications and Skills:

2+ years of experience in operations, support, triage, intake management, or a similar coordination-focused role.
Experience working with ticketing systems, case management platforms, or request-tracking workflows, including queues, SLAs, and escalation processes.
Strong written and verbal communication skills, with the ability to clearly summarize complex issues and communicate with stakeholders.
Demonstrated ability to prioritize and manage multiple requests simultaneously while meeting deadlines in a fast-paced environment.
Strong attention to detail, sound judgment, and consistent follow-through.
Ability to handle sensitive and confidential information with discretion and professionalism.

Preferred Qualifications and Skills:

Experience in data analysis, business analysis, or a similar analytical or operations-focused role.
Familiarity with SQL, Python, or similar programming languages.
Experience developing operational reports and analyzing trends to identify opportunities for process improvement.

Education:

Bachelor’s degree in a relevant field or equivalent work experience required.

Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.

The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information.

Additional Info Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!

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