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Regional Maintenance Manager
CBRE
Austin, TX
- $200,000 to $210,000 USD / year
…looking for a skilled and forward-thinking Regional Maintenance Manager (RMM) to join our growing team as we work to service one of the world’s largest online…
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Product Marketing Manager
Meta
Austin, TX
Meta is seeking an experienced Product Marketing Manager to join our team. As a Product Marketing Manager at Meta, you will help grow products used by billions of people and businesses all…
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Sr Program Specialist - Construction, Fire or BAS Background
Honeywell Technologies
Austin, TX
As a Sr. Construction Manager , you will be responsible for overseeing all aspects of multi-year, multisite national programs, managing teams to ensure project schedules, design, execution,…
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Regulatory Non-Financial Reporting Manager
Meta
Austin, TX
…entity-by-jurisdiction obligations register as the team's source of truth, and lead the scoping and impact assessments that Legal, Finance, and CRNFR rely on to resource and execute…
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Regulatory Readiness Program Manager
Meta
Austin, TX
Regulatory Readiness Program Manager Responsibilities:
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SECURITY ANALYST
VERSANT POWER
Bangor, ME
Under the general direction of the Manager, NERC Compliance, the Security Analyst will provide support to the physical security and compliance needs of the organization in accordance with…
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Facets Product Consultant - Manager
Cognizant
Austin, TX
- $113,000 to $130,000 USD / year
Lead the development and implementation of solutions across Facets Plan/Product, Membership, and Group , aligning functionality with business and customer needs.
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Assistant Manager
Valvoline
Fort Worth, TX
- $20.25 USD / hour
When you join us as an Assistant Service Center Manager , you are the right hand of the Service Center Manager. You are responsible for taking the lead in helping build a high-performance…
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Manager - Intelligent Automation
Mass Financial Services
United States
The Intelligent Automation Manager is responsible for leading a team responsible for the support, enhancement, and evolution of the firm’s business automation capabilities. This role…
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Store Assistant Manager
CK Circle K Stores Inc.
United States
We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.
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Assistant Manager
CK Circle K Stores Inc.
United States
We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.
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Store Assistant Manager
CK Circle K Stores Inc.
United States
We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.
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Business Development Specialist - WWS Regional
Federal Express Corporation
S San Francisco, CA · Pacheco, CA · Sacramento, CA · San Jose, CA
- $7,425 to $10,450 USD / month
Maintains regular and consistent communication with manager and peers within the Sales organization, related to joint sales call opportunities, lead generation, etc. in support of…
Added 1 min ago
DevOps Engineer I
Spring Venture Group
Kansas City, MO
The DevOps Engineer I reports to the Manager, DevOps in the Technology department.
Added 1 min ago
Infection Preventionist II
UKH University of Kansas Hospital Authority
Liberty, MO
…C. diff, SSI, MDRO, HLD, SPD, outbreak management & response lead, education program, emerging infectious disease preparedness and others as…
Added 1 min ago
Store Assistant Manager
CK Circle K Stores Inc.
United States
We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.
Added 1 min ago
Store Assistant Manager
CK Circle K Stores Inc.
United States
We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.
Added 1 min ago
Store Assistant Manager
CK Circle K Stores Inc.
United States
We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.
Added 1 min ago
Store Assistant Manager
CK Circle K Stores Inc.
United States
We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.
Added 1 min ago
Store Assistant Manager
CK Circle K Stores Inc.
United States
We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.
Added 1 min ago
Store Assistant Manager
CK Circle K Stores Inc.
United States
We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.
Added 1 min ago
Store Assistant Manager
CK Circle K Stores Inc.
United States
We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.
Added 1 min ago
Assistant Manager
CK Circle K Stores Inc.
United States
We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.
Added 1 min ago
Assistant Manager
CK Circle K Stores Inc.
United States
We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.
Added 1 min ago
Assistant Manager
CK Circle K Stores Inc.
United States
We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.

ISS Conversational ATS

Program Manager

LOS ANGELES, CA, United States

$105,000 to $115,000 USD / year

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Job details

Pay: $105,000 to $115,000 USD / year
Posting language: English
Posted: Nov 4, 2026

Original job description

Program Manager

The Program Manager is responsible for supporting the overall success and performance of a dedicated client account by coordinating strategic initiatives, monitoring operational and financial performance, and serving as a key liaison between the client and internal support teams. This role partners closely with account leadership to ensure the successful execution of business objectives, continuous improvement initiatives, and a positive client experience.

Key Responsibilities

Support the execution of account-wide strategies and initiatives designed to improve operational performance, financial results, and client satisfaction.
Build and maintain effective working relationships with client stakeholders and internal partners to ensure alignment on priorities, objectives, and expectations.
Monitor and analyze key account performance metrics, including sales, participation, customer satisfaction, labor, food cost, subsidy, and other operational KPIs.
Develop recurring reports, dashboards, scorecards, and presentations that provide actionable insights to account and client leadership.
Assist with budgeting, forecasting, business planning, and financial performance reviews by identifying trends, risks, and opportunities.
Coordinate cross-functional initiatives involving operations, culinary, hospitality, facilities, technology, finance, and other support teams.
Drive accountability for action items and strategic initiatives through regular tracking, follow-up, and stakeholder communication.
Support the planning and execution of client business reviews, workshops, account success plans, surveys, and other engagement activities.
Identify opportunities for operational improvement and work with account leadership to implement solutions that enhance service delivery and client outcomes.
Facilitate communication between the client account and corporate support teams to ensure timely resolution of issues and successful implementation of programs and initiatives.
Create executive-level presentations, analyses, and recommendations to support decision-making and strategic planning.
Maintain project plans, timelines, and deliverables to ensure initiatives are completed on schedule and aligned with account objectives.

Qualifications

Bachelor's degree in Business, Hospitality, Operations Management, Finance, or a related field, or equivalent experience.
Experience supporting client-facing programs, operations, account management, or business initiatives.
Strong analytical skills with experience using reporting and business intelligence tools.
Ability to interpret financial and operational data and communicate insights effectively.
Excellent communication, presentation, and stakeholder management skills.
Strong organizational skills with the ability to manage multiple priorities simultaneously.
Proficiency in Microsoft Office Suite, including Excel and PowerPoint.

Success Measures

Achievement of key account operational and financial objectives.
Improved client satisfaction and engagement.
Successful execution of strategic initiatives and action plans.
Delivery of accurate and timely reporting, analysis, and recommendations.
Strong collaboration between account teams, support functions, and client stakeholders.
Effective management of projects, timelines, and stakeholder expectations.

HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

ISS offers full-time employees a variety of benefits, including medical, dental, life, and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $105000.00 - $115000.00 . Final compensation will be determined based on experience and skills and may vary from the above range.

To Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate. Employment with ISS/Guckenheimer may be contingent upon successful completion of a background check and, where appliable, a drug and/or alcohol screening, in accordance with applicable laws and Company requirements.

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More about this job

Skills

Sales
Customer service
Presentation skills
Leadership
Budget management
Forecasting
Cooking
Communication skills
Decision making
Strategic planning
Operations management
Analytical skills
Reporting
Business intelligence
Stakeholder management
Organizational skills
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
Collaboration
Project management
Regulatory compliance
ISS
Recruitment

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