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CO
Housing Program Manager
City of Westminster
Westminster, CA
- $56.19 to $71.71 USD / hour
Administers and oversees the CDBG program and HOME Investment Partnerships Act (HOME) program budgets, including approving and monitoring budget expenditures and administering draw-down…
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S
Assistant Manager (Merchandising) - Nights
Serv-U-Success
Austintown, OH
- $19 to $21 USD / hour
…exceptional store experiences? We're looking for an Assistant Store Manager to support daily store operations, lead teams, and ensure every project is completed with excellence. In this…
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MS
Full Time Service Manager
Michaels Stores, Inc.
United States
- Full-time
The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and…
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MS
Retail Full Time Sales Manager
Michaels Stores, Inc.
United States
- Full-time
The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and…
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MS
Retail Department Manager-Sales (Full Time)
Michaels Stores, Inc.
United States
- Full-time
The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and…
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CDL Truck Driver - Roll Off, Home Daily, PTO and More!
WM
Whitmore Lake, MI
We Are Committed to Your Growth: Your Tomorrow Education Assistance Program, paid on-the-job training, and established career progression.
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CDL Truck Driver - Commercial
WM
Asheville, NC
We Are Committed to Your Growth: Your Tomorrow Education Assistance Program, paid on-the-job training, and established career progression.
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UP
Assistant Property Manager
United Payroll, LLC
Albany, NY
- $29 USD / hour
Assists in all phases of rent collection process and rent manager program
Added 1 min ago
Live Online Auction Host
Goodwill Greater Milwaukee & Chicago
Racine, WI
…selling skills. Typically works on projects and tasks that span 1 day – 3…
Added 1 min ago
Lead Retail Associate
Goodwill Greater Milwaukee & Chicago
Woodridge, IL
…programs. Typically works on projects and tasks that span 1 day – 3…
Added 1 min ago
BP
Part-Time Doorstep Trash Pick Up
BUTLER PLUS
Greensboro, NC
- $60 USD / day
- Part-time
…hiring professional team members who make a difference every day and in fostering a culture built around our five Core Values: Figure It Out, Champion of Change, Do the Right Thing, Never…
Added 1 min ago
MR
Supervisor Respiratory Therapy
Marian Regional Medical Center
SANTA MARIA, CA
- $48.6 to $72.29 USD / hour
Every day you will supervise, instruct, and evaluate Respiratory Care Practitioners. You'll assist the Director/Manager in overall department management and provide direct patient care.…
Added 1 min ago
Licensed Practical Nurse - Labor & Delivery - Lititz
UPMC - Pittsburgh Medical Center
Lititz, PA
UPMC is committed to investing in nurses like you – financially, personally, and professionally – starting on day one of your career. From tackling student loans to advancing your career…
Added 1 min ago
Portfolio Manager II, Community Development
Wintrust Bank, N.A.
Chicago, IL
The Portfolio Manager II, Community Development will support the ongoing portfolio management of the Bank's community development investment platform, including Low-Income Housing Tax…
Added 1 min ago
COMSEC / Network Administrator
GD Information Technology, Inc.
United States
Configures, manages, and troubleshoots LAN/WAN technologies including TCP/IP, BGP, OSPF, EIGRP, VPN solutions, firewalls, and Cisco Unified Communications Manager (CUCM).
Added 1 min ago
AD
CASE AIDE - RECORD ASSISTANT
Arizona Department of Administration
AZ
- $17.34 to $21.7 USD / hour
…pillar of strength for our communities, and the work we do each day to build a safer, more compassionate and more resilient…
Added 2 mins ago
RH
Licensed Addictions Counselor (Healthcare for the Homeless)
RiverStone Health
Billings, MT
- $28.7 to $35.67 USD / hour
Reports to: Mental Health Services Program Manager
Added 2 mins ago
RF
School Cook (30 hours per week)
Roaring Fork School District
Glenwood Spring, CO
- $22.8 to $28.75 USD / hour
Under the direction of the Kitchen Manager, the Cook prepares, serves and cleans up after meals at designated schools.
Added 2 mins ago
RF
School Cook (30 hours per week)
Roaring Fork School District
Glenwood Spring, CO
- $22.8 to $28.75 USD / hour
Under the direction of the Kitchen Manager, the Cook prepares, serves and cleans up after meals at designated schools.
Added 2 mins ago
Project Manager - Land Development
LJA 2025
Alpharetta, GA · Buford, GA · Canton, GA
…sets this opportunity apart is the chance to collaborate every day with dedicated, skilled, and supportive leaders. Whether you are in the office, in the field, or behind the scenes,…
Added 2 mins ago
C
Property Manager
CRMG
Canby, OR
- $23 to $25 USD / hour
The Property Manager will be responsible for the day-to-day property management including marketing, maintaining property integrity, screening prospective residents, collecting rents,…
Added 2 mins ago
Community Liaison Hospice
Enhabit Home Health & Hospice
Mesa, AZ
Serves as the primary relationship manager between the company and referral sources including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living…
Added 2 mins ago
Community Liaison Hospice
Enhabit Home Health & Hospice
El Paso, TX
Serves as the primary relationship manager between the company and referral sources including physicians, physician practices, hospitals, health systems, inpatient facilities, senior living…
Added 3 mins ago
RN Patient Safety Manager
Kaweah Delta Health Care District
Visalia, CA
In conjunction with the Patient Safety Officer and other Patient Safety Program Manager(s), plans, develops, implements, evaluates and improves the Patient Safety Program within Kaweah…
Added 3 mins ago
Manager, Merchandising Men's
VF Outdoor, LLC
United States
A day in the life of a Manager, Merchandising for Men’s Apparel at The North Face looks a little like this.

ISS Conversational ATS

Operations Manager

New Haven, CT, United States

$98,253 USD / year

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Job details

Pay: $98,253 USD / year
Experience: 4+ years management experience in a Facility Management Operations/Engineering role with a strong emphasis on customer service
Posting language: English
Posted: Nov 4, 2026

Original job description

Be part of something bigger! What drives you? It is leading an engaged team and watching them grow by creating a dynamic and inclusive working environment? Is it being responsible for making sure your building runs smoothly, ensuring safe, fun, and exciting days with a constant focus on workplace experience? We have a fantastic opportunity available as a Site Operations Manager that will allow you to live out that drive and more! Join ISS and become part of something bigger!

Purpose As a Site Operations Manager, you will be responsible for leading a motivated and service-minded team with the purpose to ensure that your site runs smoothly every day, with that good-feeling buzz floating through the building. You will plan, organize, and direct all facility operational, soft, and hard service-related activities to achieve the facility objectives while working within the client and ISS corporate standards of quality. The Site Operations Manager interfaces and collaborates with direct reports, vendors, and local stakeholders, taking full ownership of the site performance and feel, employee engagement and retention.

Success Criteria

Motivating, engaging, and leading an inclusive team of employees performing critical
work throughout the site including soft and hard services and vendor management
Creating clarity of direction, ensuring a clear connection between our OneISS purpose, strategy, and business excellence
Driving safety, service excellence, and customer experience with cost efficiency as a core principle of operation
Ensuring that all work is performed in accordance with the contract requirements and focus on planning, directing, and coordinating daily operational activities across single or multiple properties in their respective metropolitan regions
Navigating in a dynamic and fast paced environment while balancing responsibilities of the role, providing oversight and stop gap support for the operational team, and meet deliverables
Communicating clearly and persuasively to discuss issues and negotiate with key clients, customers, and peers
Navigating in a dynamic and fast paced environment while balancing responsibilities of the role, client, and management deliverables all while delivering world class customer service in the Integrated Facility Services operation

Key Areas of Collaboration and Influence

Communicate effectively with colleagues at multiple accounts and across the company so that information is disseminated effectively
Participate in project groups and meetings as required to ensure consistent learning and development of self, the team, and the account
Transforming the account successes into promoting and further development of ISS

Ideal Candidate Experience

4+ years management experience in a Facility Management Operations/Engineering role with a strong emphasis on customer service
Experience leading/managing frontline teams meeting operational SLA’s and compliance requirements
Demonstrates strong skills in: Communication, Decision-making, Leadership, and Problem-solving.
Demonstrates professional and political aptitude
Strong computer proficiency skills (Excel, PowerPoint, Word, Outlook, CMMS Systems, BMS systems)
Experience managing operational budgets and following general accounting principles
Experience creating Capital Budgets and reporting
Experience in CMMS software systems and work order management as it pertains to execution of services and coordination of employees involved
Must have knowledge of basic mathematical concepts to calculate ROI’s, create proposals, create cost savings programs, and adhere to operating budgets

Key Accountabilities

Highly visible and the main point of contact for local site employees, key visitors, vendors, key stakeholders, and ISS employees
Driving a culture of proactivity and contributing in a positive way to the facility operations to effectively prevent or address potential problems Lead, engage, and motivate ISS service lines across hard, soft, and operational services to achieve overall customer success
Empowering teams to embody the OneISS (one team) methodology of operation by promoting cross skilled training and ways of working
Advising the client and ISS regional leadership on decisions relating to facilities operations and performance
Managing all service contracts for the facilities ensuring that contract specification is achieved and that any performance problems, errors, or omissions are remedied expediently
Ensuring appropriate SLAs are followed relating to the performance of the facility portfolio in your region of responsibility
Ensuring all health and safety requirements are established and followed by on site staff and sub-contractors
Driving a culture of innovation and creative problem solving by leveraging current industry trends, business intelligence, data, and reporting to ultimately drive customer satisfaction and operational resilience and efficiencies
Acting as the client liaison and partner with property management (where applicable) to ensure services provided to the facility are appropriate and contribute to building service and quality expectations
Monitoring and addressing the appearance of the building and grounds, noting anything that may be detrimental to the desired appearance of ISS, the client, and their respective customers

Physical Demands & Work Environment

A valid driver's license may be required for this role, depending on the work site or location, as local travel by car within certain metropolitan areas may be necessary
Prolonged periods of walking or standing
Must be able to lift, carry, and place up to 50 pounds at a time
Must be able to work schedules that include days, nights, weekends, and/or holidays as needed

HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $98253 - $105000 . Final compensation will be determined based on experience and skills and may vary from the range listed above.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate. Employment with ISS/Guckenheimer may be contingent upon successful completion of a background check and, where appliable, a drug and/or alcohol screening, in accordance with applicable laws and Company requirements.

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