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Client Services Associate
TEKsystems
Fort Mill, SC
- $21 to $23 USD / hour
…looking for Client Services Associates to join a high-performing operations team supporting financial advisors during a busy and impactful season.This is an excellent opportunity for…
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Senior Platform Engineer
TEKsystems
Madison, WI
- $50 to $60 USD / hour
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Lead Java Developer
TEKsystems
Pittsburgh, PA
- $65 to $68 USD / hour
DescriptionJob DescriptionOpen to Pittsburgh or Dallas Lead Java Developer Virtual Wallet (Online Banking)OverviewOur client is seeking a Lead Java Developer to support the development,…
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Engagement Manager
TEKsystems
Hanover, MD
- $80,000 to $120,000 USD / year
…growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our…
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Auditor
TEKsystems
Atlanta, GA
- $75 to $89 USD / hour
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Senior Full Stack Sitecore Developer
TEKsystems
Philadelphia, PA
- $91,700 to $137,500 USD / year
…across a complex portfolio of clients and projects. As Senior Developer, you bring experience in creating solutions as well as directing developers on solutions to be implemented. You…
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Project Scheduler (Data Center Construction) - Lebanon, IN
TEKsystems
Lebanon, IN
- $80 to $90 USD / hour
…customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers,…
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Project Scheduler (Data Center Construction) - El Paso
TEKsystems
El Paso, TX
- $80 to $90 USD / hour
…customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers,…
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Assistant Construction Project Manager (Data Center) - Michigan
TEKsystems
Saline, MI
- $80 to $90 USD / hour
…customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers,…
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Engagement Manager
TEKsystems
Baltimore, MD
- $80,000 to $120,000 USD / year
…growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our…
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Database Administrator
TEKsystems
Salt Lake City, UT
- $40 to $80 USD / hour
…customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were…
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Help Desk Technician
TEKsystems
Geneva, NY
- $18 to $20 USD / hour
…customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers,…
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SharePoint/Power Platform Developer
TEKsystems
Charlotte, NC
- $55 to $65 USD / hour
SharePoint Developer /Power Platform DeveloperCharlotte, NCHybrid (3 Days in 2 Days Remote)*NO C2C**Must work on W2* Job SummaryWe are seeking a skilled SharePoint & Power Platform…
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Power Platform Developer
TEKsystems
Plano, TX
- $55 to $65 USD / hour
…customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers,…
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Senior Business Analyst/ Customer Support Specialist
TEKsystems
Austin, TX
- $75 to $100 USD / hour
Seeking a customer-focused and results-oriented Customer Service Operations Specialist to support customer fulfillment activities and operational processes.
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Sr Core Developer
STC
SILVER SPRING, MD
…observing technologies and assist in their integration into…
Added 1 min ago
Mid Level Core Developer
STC
SILVER SPRING, MD
…observing technologies and assist in their integration into…
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Core Systems Operator/Developer
STC
SILVER SPRING, MD
The Senior Core System Operator/Developer is a senior technical implementer responsible for the foundational monitoring, operations, and infrastructure development of the Consolidated…
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Sr UX Developer
STC
SILVER SPRING, MD
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Added 2 mins ago
Senior Infrastructure Solutions Engineering (AI & Automation)
ewminds consulting Services
Frazer Township, PA
…transformation initiative focused on automating Level 1 support operations through conversational AI, intelligent workflows, and enterprise-scale…
Added 2 mins ago
Data & AI Program Manager
Meta Resources Group
Philadelphia, PA
Facilitate cross-functional collaboration among business, technology, security, compliance, operations, and external partners to ensure successful program execution
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Chief Advancement Officer (CAO)
FIVE18 Family Services Operations Inc.
Lynchburg, VA
Added 2 mins ago
Senior Project Management Specialist – F-15 PIO
The Boeing Company
Berkeley, MO
This is an exciting role, and the successful candidate will be a key member of the F-15 Program Office, helping to ensure seamless operations across the F-15 leadership team.
Added 3 mins ago
Delivery Consultant - SRC, WWPS Professional Services - GPS
Amazon Web Services, Inc.
Herndon, VA · San Francisco, CA
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PI Special Projects Manager
Cheyenne Regional Medical Center
Cheyenne, WY
Maintains an advanced understanding of AI theory and applications to healthcare operations, particularly to performance improvement projects; and leads efforts to teach AI concepts to…

iSoftStone

Sr. IT Support Engineer

Bellevue, WA, United States

$48 to $60 USD / hour

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Job details

Pay: $48 to $60 USD / hour
Working hours: 30 hours per week
Posting language: English
Posted: Aug 3, 2026

Original job description

iSoftStone, Inc. is seeking a Sr. IT Support Engineer to join our Team in Bellevue, WA! Onsite Opportunity **Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. **

Senior IT Support Engineer Job Description (Primary Responsibilities) Daily IT & Network Operations Maintain, troubleshoot, and optimize office network infrastructure (routers, switches, firewalls, Wi-Fi, VPNs, and network security devices) to ensure high availability and performance. Administer Windows server environments, Azure AD, Microsoft 365, Exchange Online, Intune, and other enterprise collaboration platforms. Perform advanced system administration, configuration, monitoring, and preventive maintenance across office IT infrastructure. Employee Technical Support (L1/L2/L3) Serve as the primary on-site IT contact, providing advanced L1/L2/L3 technical support for employees. Diagnose and resolve complex hardware, software, operating system, network, authentication, and application issues with minimal escalation. Lead troubleshooting efforts for critical incidents, perform root cause analysis, and implement long-term corrective actions. Manage IT onboarding and offboarding processes, including workstation provisioning (PC/Mac), software deployment, account administration, security permissions, and device lifecycle management. Mentor junior IT support staff and provide technical guidance when needed. Asset Management & Vendor Coordination Maintain an accurate inventory of IT assets, software licenses, and office equipment while ensuring compliance with company policies. Lead coordination with Internet Service Providers, hardware/software vendors, and internal infrastructure teams for issue resolution, warranty services, procurement, and infrastructure improvements. Evaluate and recommend hardware, software, and operational improvements to enhance IT service quality. Data Backup, Security & Operational Excellence Manage and monitor backup systems and disaster recovery processes to ensure business continuity. Administer endpoint security, operating system patching, antivirus solutions, identity management, and access control. Support security incident response, vulnerability remediation, and compliance with corporate IT security policies. Identify opportunities to improve IT support processes, automate repetitive tasks, and enhance operational efficiency.

Requirements (Qualifications)

Experience:

5+ years of hands-on experience in IT Support, Systems Administration, or Enterprise Desktop Support, including experience providing L3 technical support in a corporate environment.

Technical Skills:

Expert-level troubleshooting of Windows and macOS operating systems. Strong knowledge of enterprise networking concepts, including TCP/IP, LAN/WAN, VLANs, DHCP, DNS, VPNs, wireless networking, and firewall fundamentals. Hands-on experience administering Microsoft 365, Azure AD, Exchange Online, Intune, or equivalent enterprise cloud platforms. Experience supporting Windows Server environments, Active Directory, Group Policy, and enterprise endpoint management. Strong analytical and troubleshooting skills with the ability to perform root cause analysis and resolve complex technical issues. Experience with PowerShell scripting or task automation is a strong plus.

Communication:

Fluent in English (written and spoken) with excellent customer service, communication, and stakeholder management skills. Experience driving IT operational improvements and implementing best practices.

Soft Skills Strong communication skills with employees, leadership, vendors, and cross-functional teams. Ability to prioritize multiple critical issues in a fast-paced environment. Proactive, detail-oriented, and highly service-driven. Strong ownership, accountability, and follow-through. Ability to mentor junior team members and lead technical initiatives when required.

Primary Location Pay Range: $48-$53 per hour for W2 Temp $53-$60 per hour for 1099/C2C

Benefits:

1099/Contractors: No benefits Temp salaried employee benefits, if scheduled to work at least 30 hours per week: medical, dental, vision, 401k, holidays.

iSoftStone is a global IT service and consulting company that creates value and drives success through technology solutions, service excellence, and digital innovation. We specialize in web and application development, software testing and support, data and content management, digital experience, accessibility, and data for machine learning and AI. With 20 delivery centers and more than 90,000 employees worldwide, iSoftStone is proud to serve some of the world’s most well-known businesses, including 90+ Fortune Global 500 companies.

Visit us at https://www.isoftstoneinc.com.

iSoftStone is committed to the practice of equal opportunity for all its employees and applicants in employment, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodation will be made for known physical or mental limitations for all otherwise qualified persons with disabilities.

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