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Retail Sales Associate (PM)
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Closed listing

ISC2

AR Specialist - Cash Application

Montpelier, VT, United States

$24.18 to $26.6 USD / hour

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $24.18 to $26.6 USD / hour
Experience: 2 years minimum AR experience required
Posting language: English
Posted: Sep 18, 2026

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Original job description

Archived listing. The details below describe a past opening.

Overview

Your Future. Secured. ISC2 is a force for good. As the world’s leading nonprofit member organization for cybersecurity professionals, our core values - Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence - drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you’ll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization - an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more.

Position Summary

The Accounts Receivable Specialist - Cash Application is responsible for accurately applying customer payments to open invoices, reconciling daily cash activity, researching unapplied or unidentified payments, and supporting the integrity of accounts receivable records. You will play a key part in the order-to-cash process by ensuring payments are posted timely and accurately, customer accounts remain current, and cash application exceptions are resolved efficiently.

This position is not available to residents of California.

Responsibilities

Post and accurately apply customer payments received through ACH, wire transfer, lockbox, check, credit card, electronic remittance, and customer portals by matching remittance details to the appropriate customer accounts and open invoices
Research and resolve unapplied or unidentified cash, missing payments, short payments, overpayments, deductions, and other payment discrepancies
Partner with Accounting to reconcile daily cash postings to bank deposits, lockbox reports, credit card clearing accounts, and applicable general ledger accounts
Support month-end close activities related to cash application, including the preparation and maintenance of accurate reconciliation records and supporting documentation
Serve as the primary Cash Application contact for processing approved refunds related to online purchases, sales-assisted purchases, and Annual Maintenance Fees transactions
Maintain cash application procedures, reconciliation documentation, exception research, adjustment support, and other records in accordance with company policies and audit requirements
Analyze recurring cash application exceptions and recommend process improvements that reduce unapplied cash and improve posting accuracy
Meet established daily processing and service-level expectations while maintaining accuracy in a high-volume accounts receivable environment
Support ERP and CMS implementations, enhancements, and upgrades by participating in system testing and updating related procedures and user documentation
Provide timely, professional service to internal and external customers through the case management system and AR mailbox
Perform other duties as assigned

Behavioral Competencies

Must show strength with data analysis, follow-up, initiative, integrity, and judgement.
A team player, with the ability to provide excellent customer service to candidates and members
Ability to analyze and evaluate documentation for accuracy is required
Ability to process data entry with accuracy and efficiency
Must be detail oriented, organized and be able to multitask
Well-developed verbal and written communication skills
Strong critical thinking/problem solving skills
Ability to provide excellent customer service to candidates and members

Qualifications

Proficient in Microsoft Office (Word, and Outlook) with strong Microsoft Excel skills
Strong attention to detail and accuracy in financial transactions
Excellent analytical, research, and problem-solving skills
Experience with process improvement
Strong organizational skills with the ability to prioritize multiple tasks and meet deadlines
Commitment to confidentiality, compliance, and audit readiness
Ability to research payment discrepancies, interpret remittance information, and communicate clearly with internal teams and customers
Experience with Intacct, SalesForce, Cvent, Stripe, Braintree or Commerce Tools preferred
ERP implementation and documentation creation a plus

Education and Work Experience

High school diploma or equivalent required; associate or bachelor’s degree in Accounting, Finance, Business, or related field preferred
2 years minimum AR experience required
Working knowledge of accounts receivable processes, invoice matching, payment posting, and account reconciliation.
Previous experience in accounts receivable, cash application, accounting support, billing, collections, or payment processing required
Experience working with AI tools or a demonstrated willingness to learn

Physical and Mental Demands

Work extended hours or overtime, when necessary
Less than 5% travel required
Regular daily online attendance with a full-time work from home model
Work in a professional home environment using office equipment such as a computer/laptop and monitor computer screens
Remain in a stationary position, often standing or sitting, for prolonged periods

Total Rewards

The pay range for this position is $24.18 - $26.60 /Hr.

Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

Information regarding our comprehensive benefits package is available here (https://www.isc2.org/job-opportunities/global-benefits) .

This position will be posted for a minimum of 5 calendar days. This is a current vacancy, and the employer intends to fill this position within approximately 30 days.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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Job Locations US-Remote

Posted Date 2 months ago (9/17/2026 12:50 PM)

Job ID 2026-2546

# of Openings 1

Category Accounting/Finance

About employer

More about this job

Skills

Cybersecurity
Accounts receivable
Research
General ledger
Month-end close
Documentation
Sales
ERP
CMS
Case management
Data analysis
Customer service
Manage quantitative data
Multitask
Communication skills
Critical thinking
Problem solving
Microsoft Office
Microsoft Word
Microsoft Outlook
Microsoft Excel
Attention to detail
Process improvement
Organizational skills
Meet deadlines
Confidentiality
Regulatory compliance
Salesforce
Account reconciliation
Office equipment

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