Job Title: Service Manager
Quick Highlights
- Full-time | On-call rotation required
- Competitive Pay + Bonus + Commissions + Generous on-call pay + Weekend on-call stipend + Stock Awards
- All associates receive stock awards within their first year
- Comprehensive training program in Tampa, FL with travel accommodations arranged
- Rent discounts + excellent benefits
- Growth opportunities with a national multifamily leader
- Medical, dental, and vision insurance after 30 days of employment
- 401(k) with 100% company match up to 4%
- Paid holidays + generous PTO
- 100% company-paid Life, AD&D, and Long-Term Disability insurance + Pet Insurance
- Apartment rent discounts
Schedule
- Full-time schedule with rotating on-call responsibilities
- Availability for occasional evenings, weekends, and emergency maintenance calls required
About the Role
Join IRT Living as a Service Manager and help create an exceptional living experience for our residents. In this hands-on role, you’ll complete maintenance requests, troubleshoot repairs, and support the overall upkeep of the community. This is a great opportunity for someone who enjoys problem-solving, working independently, and being part of a supportive team environment.
What You’ll Do
- Partner with Community and Regional Managers on maintenance initiatives
- Lead, train, and support the service team
- Prioritize work orders to ensure timely completion
- Troubleshoot issues and assist with service requests
- Manage budgets while delivering exceptional resident service
- Follow safety procedures and ensure compliance with company standards.
- Provide excellent customer service to residents
- Participate in emergency/on-call maintenance rotation
Qualifications
What We’re Looking For
- 2+ years of property maintenance or related experience
- EPA Type I and II certifications required; CPO preferred
- Ability to lift 45 lbs. regularly and 80 lbs. occasionally, and push/pull up to 200 lbs.
- Strong communication and customer service skills with a professional demeanor
- Valid driver’s license
- Ability to attend company-paid out-of-state training within first 2 weeks of employment
About IRT Living
Collier Park Apartment Homes are a part of IRT Living, a publicly traded real estate owner and operator with communities across top markets nationwide. We’re proud to deliver exceptional resident experiences while building strong teams and rewarding careers.
We are an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.
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