Jobs in the United States

Group jobs by employerEmail me new jobs Save this search

Added 11 days ago
Associate Director/ Director, Content Innovation & Visualization
S&P Global
Virtual, NY
Working knowledge of Python, SQL, APIs, Power BI, or similar analytical or data visualization technologies.
Added 11 days ago
Senior Full Stack Engineer
Humana
New York, NY
…platforms across the enterprise. This position is ideal for a developer who enjoys working on complex systems, building full-stack applications, and helping shape the architecture of a…
Added 11 days ago
NL
Senior Bioinformatics Programmer
NYU Langone Medical Center
New York, NY
- $84,577.92 to $105,039.78 USD / year
· To qualify you must have a M.Sc
Added 11 days ago
BA
University - 2027 Summer Games Systems Engineer Intern - Colorado Springs, CO
Booz Allen Hamilton
Colorado Springs, CO
- $52,900 to $108,000 USD / year
Experience with programming languages, including .NET, C++, JavaScript, Java, or Python in a professional, academic, or internship work environment
Added 11 days ago
Senior AI Infrastructure Engineer
Hellyeah AI
San Francisco, CA
- Run the AI developer platform. Own shared coding-agent access, including seats, quotas and per-user limits, plus the remote workspaces our engineers use. One heavy user should never slow…
Added 11 days ago
Oracle Database Engineer
BOOZ, ALLEN & HAMILTON, INC.
North Charleston, SC
Ability to obtain Agile Developer Certification or Certified Scrum Developer Certification within 6 months of hire date
Added 11 days ago
Software Developer, AI Platforms
FedWriters, Inc.
UNAVAILABLE
FWI is hiring a Software Developer to build and run the web applications our company depends on. You will own production applications end to end: the code, the data, the deployment, and the…
Added 11 days ago
Business Intelligence (BI) Summer Intern
Rockland Trust
Rockland, MA
Added 11 days ago
Sr. Engineer - Cloud (Remote)
CrowdStrike, Inc.
Remote, United States
Professional experience with at least one of the following programming languages, Golang, Python, JavaScript, C++, or Java, and a willingness to use Golang.
Added 11 days ago
Engineer III - Cloud (Remote)
CrowdStrike, Inc.
Remote, United States
Professional experience with at least one of the following programming languages, Golang, Python, JavaScript, C++, or Java, and a willingness to use Golang.
Added 11 days ago
Analyst I, Falcon Complete (Remote, PST/MST)
CrowdStrike, Inc.
Remote, United States
Programming/Scripting: experience or coursework in scripting languages such as Python, PowerShell, or Bash.
Added 11 days ago
Data and BI Lead
FYUL
Remote, United States
The role is hybrid in Cincinnati, OH or Remote in the US Eastern Time Zone.
Added 12 days ago
Software Engineer Intern, AI Engineering
Roku
San Jose, CA
…and embedded software to platform services, automation and developer tooling, and embrace AI-assisted development to boost productivity and…
Added 12 days ago
CrowdStrike Platform Resident Consultant - Government (Remote)
CrowdStrike, Inc.
Remote, United States
Ability to work independently in a remote/embedded environment
Added 12 days ago
Detection Engineer, Falcon Complete (Remote)
CrowdStrike, Inc.
Remote, United States
Python or other scripting experience strongly preferred
Added 12 days ago
Senior Machine Learning Engineer
Treasure AI
Remote, United States
● Proficiency in Python and general ML ecosystem tooling in data processing and modelling
Added 12 days ago
Enterprise Applications Engineer
United Imaging North America
United States
This is a fully on-site position based in Houston, TX, requiring on-site attendance five days per week (Monday through Friday)
Added 12 days ago
Sr. IT Application Support Analyst (Level 3 Support)
Iron Mountain
Boston, MA
Location: US, 100% remote (Candidates must be residing in the USA).
Added 12 days ago
Principal Systems Engineer - Processing, Guidance, & Controls Engineers t
RTX Corporation
tucson, AZ
Qualifications You Must Have
Added 12 days ago
Sr. Systems Engineer - Processing, Guidance, & Controls Engineers
RTX Corporation
tucson, AZ
Qualifications You Must Have
Added 12 days ago
Systems Engineer II - Processing, Guidance, & Controls Engineers
RTX Corporation
tucson, AZ
Qualifications You Must Have
Added 12 days ago
Application Engineer - DevOps & Engineering Tools
RTX Corporation
phoenix, AZ
Qualifications You Must Have
Added 12 days ago
HPC Infrastructure & Cluster Engineer
Valiant Solutions, LLC
Springfield, VA, VA
Experience writing automation and configuration scripts (e.g., Bash, Python) to streamline cluster maintenance.
Added 12 days ago
Network Engineer
Valiant Solutions, LLC
Springfield, VA, VA
Experience with network automation via Python/PYEZ or Ansible.
Added 12 days ago
Cyber Data Analysis Engineer
Valiant Solutions, LLC
Springfield, VA
Scripting experience with Python, Bash, and/or PowerShell.

Iron Mountain

Sr. IT Application Support Analyst (Level 3 Support)

Boston, MA, United States

Reasonably expected salary range: $107,500.00 - $143,300.00

Apply on usnlx.com About employer

Applications open in a new tab.

Job details

Pay: Reasonably expected salary range: $107,500.00 - $143,300.00
Education: Bachelor’s degree
Experience: ● Minimum 5 years’ experience in leading and supporting Enterprise level applications, particularly in an advanced (L3) support capacity.
Posting language: English
Posted: Oct 30, 2026

Original job description

US | FL | Remote

US | TX | Remote

US | MA | Remote

US | NC | Remote

Full time

J0109361

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

THE OPPORTUNITY

Title: Sr. IT Application Support Analyst (Level 3 Support)

Location: US, 100% remote (Candidates must be residing in the USA).

Shifts: Open to participate in shift rotations and on-call rotations required.

Eligibility Requirements: Eligibility to obtain and maintain a U.S. Government security clearance.

Iron Mountain is seeking a skilled, highly motivated Sr. IT Application Support Analyst (Level 3 Support) to join our Global Technical Application Support organization, with a special focus on supporting our commercial and US government clients.

In this critical role, you will be responsible for providing expert-level technical support, troubleshooting, and deep diagnostics for our cutting-edge Digital Solutions applications deployed on cloud services, ensuring maximum stability and performance for our customers.

What You’ll Do

In this role, you will:

Lead the resolution of complex, critical application incidents, performing root cause analysis and deep diagnostics while maintaining ownership of the client relationship until the issue is fully resolved.
Collaborate proactively with Engineering, DevOps, Product Owners, and Sales teams to troubleshoot issues, enhance digital platforms for stability and scalability, and onboard new clients onto our digital solution platform.
Ensure application stability by actively monitoring systems, managing alert notifications, and participating in required shift and on-call rotations to meet or exceed expected performance.
Drive continuous process improvement and automation to bring efficiencies to solutions, reduce turnaround time, and apply best practices in IT service delivery, Incident, Problem, and Change Management.
Take full ownership and accountability for assigned tasks and projects, ensuring they are completed with high quality and within the expected timelines.

What You’ll Bring

The ideal candidate will have:

Minimum 5 years’ experience in leading and supporting Enterprise level applications, particularly in an advanced (L3) support capacity.
Advanced level experience supporting cloud-based architecture and cloud-based platforms and solutions, as well as on-prem multi-tier architectures. Strong proficiency in one or more major cloud service providers to troubleshoot via log analysis and monitoring tools.
Deep understanding of IT service delivery principles and demonstrated experience in Incident Management, Problem Management, and Change Management.
Strong experience with Linux.
Excellent written and verbal communication skills with external customers, and a customer-focused mindset to explain highly technical concepts simply.

Desired Skills:

●Working knowledge of cloud application support and maintenance.

Hands-on experience with modern observability frameworks and monitoring tools (e.g.,Datadog, Grafana)
Experience with DevOps best practices and tools, Docker, Kubernetes, MongoDB, and REST API technologies.
Experience supporting Content Service Platforms (CSPs) such as Alfresco, Hyland, M-Files, or Nuxeo is a plus.
Experience with Python scripting and excellent ticketing experience in ServiceNow or JIRA.
Minimum Bachelor’s degree required (BS, MS, or MBA from an accredited/recognized university).

What We Offer

Day-One Benefits: Enjoy comprehensive health, wellness, and retirement plans with robust benefits starting on your first day of employment.
Empowering Your Balance: Flexible vacation plan to support your personal and professional well-being.
Continuous Career Development: Elevate your skills through ongoing training, corporate learning resources, and internal advancement opportunities on a global scale.
Compensation & Care: Competitive salary commensurate with your experience, paired with a comprehensive company-wide benefits package.

Reasonably expected salary range: $107,500.00 - $143,300.00

Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

Category: Information Technology

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0109361

Apply on usnlx.com About employer

More about this job

Skills

Technical support
Troubleshooting
Root cause analysis
Sales
Troubleshoot
Process improvement
Change management
Linux
Communication skills
Datadog
Grafana
DevOps
Docker
Kubernetes
MongoDB
Python
ServiceNow
Atlassian JIRA

Report this job

Work requirements

Jobs in the United States