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Added 21 mins ago
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Senior Analytics Engineer
Jobgether
Remote, United States
- $155,000 to $170,000 USD / year
As a Senior Analytics Engineer, you will build and evolve the data infrastructure that supports critical analytics, operational, and financial systems.
Added 52 mins ago
Chief Engineer / Mechanical Engineering Project Lead
Jobgether
Remote, United States
…industry-relevant quality standards. This is an opportunity to put your senior engineering experience to use in shaping how AI systems understand and evaluate complex engineering processes.…
Added 1 hour ago
Senior/Staff Software Engineer, CAD Integrations
Jobgether
Remote, United States
…all applications and next steps. Our partner is looking for a Senior/Staff Software Engineer, CAD Integrations based in the United…
Added 1 hour ago
Senior Firmware Equipment Engineer
Bachmann Chemical and Engineering
Torrington, CT
…individual to join our talented team as ourFirmware Equipment Engineer. In this role, you will develop robust, maintainable embedded firmware that supports reliable and on-time equipment…
Added 1 hour ago
J
Water Wastewater Business Development Leader
Jobgether
Remote, United States
- $200,000 to $250,000 USD / year
…in water, wastewater, stormwater, and land development. This senior-level position combines market expertise, technical understanding, and commercial leadership to strengthen relationships…
Added 2 hours ago
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Transportation Engineer
GPAC
Bloomington, IN
- $70,000 to $145,000 USD / year
Partnership/equity track for senior-level professionals
Added 2 hours ago
Sr Project Manager - AI Data Centers
Jacobs
North Miami Beach, FL · Orlando, FL
This is your opportunity to elevate your career to the next level - leading complex, multi-discipline programs as a Senior Project Manager (CA) Lead, across OE, EPCM, and Design-Build…
Added 2 hours ago
Lead Specialist, Technical Architect
Pearson
Jefferson City, MO
As a Quality Engineer Architect aligned to the E30 expert track, you provide domain-level quality leadership for ExamDeveloper. This role is unique within the ExamDeveloper quality…
Added 2 hours ago
Senior Linux System Administrator - 306502
Delaware Nation Industries
Dahlgren, VA
Delaware Nation Industries is seeking a Linux System Administrator – Senior to provide advanced systems administration and engineering support for the Air Force Joint Worldwide Intelligence…
Added 3 hours ago
Senior MEP Resident Engineer
ZUTARI 2026
Africa, GA
To provide senior technical leadership and site-based supervision of mechanical, electrical, fire protection, controls and related mission-critical systems throughout data-centre…
Added 3 hours ago
Senior DevOps
KēSTA I.T.
Remote, United States
…team in Spain. The role takes direction from the principal engineer and works in a fully remote, highly self-directed way. The first priority is getting up to speed on existing systems,…
Added 3 hours ago
Forward Deployed Engineer (FDE)
PVM, Inc.
Arlington, VA
PVM is hiring a Senior Forward Deployed Engineer to serve as a technical lead for Southern California Edison's environments in Palantir Foundry. These systems support wildfire mitigation,…
Added 5 hours ago
Platform Tooling Engineer
GD Information Technology, Inc.
United States
We are seeking a Platform Tooling Engineer to join our team supporting Centers for Medicare & Medicaid Services (CMS) Agile Tools, Licensing and Shared Services (ATLAS) program. NOTE: This…
Added 5 hours ago
Graduate Development Program, Associate Engineer, Electrical Planning and Design
natgridProd
Syracuse, NY · Buffalo, NY · Albany, NY
…help shape the future of the electric grid? As an Associate Engineer in Electrical Planning and Design, you’ll support projects that help keep electric service safe, reliable, and ready for…
Added 5 hours ago
Graduate Development Program, Associate Technology Engineer, Technology Engineering
natgridProd
Northboro, MA · Buffalo, NY · Syracuse, NY · Waltham, MA
Are you ready to build technology that supports the future of energy? As an Associate Technology Engineer on the Technology Engineering team, you’ll help develop data and AI solutions that…
Added 5 hours ago
Graduate Development Program, Associate Analyst, Technology Security
natgridProd
Brooklyn, NY · Syracuse, NY · Waltham, MA
…cyber threats. You’ll gain hands-on experience with enterprise-level security tools, processes, and teams while working on real projects from the start. This role offers exposure to…
Added 5 hours ago
Senior PCB Layout Engineer
ASTEMO AMERICAS, INC.
Farmington Hills, MI
control unit hardware. Day-to-day activities would include performing PCB layouts for automotive control systems for quotation and mass production purposes that meet customer specifications…
Added 6 hours ago
Enterprise - Senior Software Engineer - Spring, Java, JavaScript
Erias Ventures, LLC
Columbia, MD
The Software Engineer develops, maintains, and enhances complex and diverse software systems (e.g., processing-intensive analytics, novel algorithm development, manipulation of extremely…
Added 6 hours ago
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Electrical Engineer
GPAC
Casper, WY
- $85,000 to $120,000 USD / year
…operation of its power plant. They are looking for an Electrical Engineer with controls experience or education and are open to candidates ranging from entry-level engineers to experienced…
Added 6 hours ago
G
Electrical Engineer
GPAC
Cheyenne, WY
- $85,000 to $120,000 USD / year
…operation of its power plant. They are looking for an Electrical Engineer with controls experience or education and are open to candidates ranging from entry-level engineers to experienced…
Added 6 hours ago
G
Electrical Engineer
GPAC
Gillette, WY
- $85,000 to $120,000 USD / year
…operation of its power plant. They are looking for an Electrical Engineer with controls experience or education and are open to candidates ranging from entry-level engineers to experienced…
Added 6 hours ago
G
Electrical Engineer-Controls
GPAC
Cheyenne, WY
- $85,000 to $120,000 USD / year
…operation of its power plant. They are looking for an Electrical Engineer with controls experience or education and are open to candidates ranging from entry-level engineers to experienced…
Added 6 hours ago
G
Electrical Engineer-Controls
GPAC
Cheyenne, WY
- $85,000 to $120,000 USD / year
…operation of its power plant. They are looking for an Electrical Engineer with controls experience or education and are open to candidates ranging from entry-level engineers to experienced…
Added 6 hours ago
Sr Quality Technician
Lovejoy Curtis LLC
Lebanon, NH
The Senior Quality Technician is the plant-level owner and subject matter lead for New Product Introduction (APQP/NPI) and Management of Change (MOC) activities. This role leads…
Added 6 hours ago
Inside Presales System Engineer
Hewlett Packard Enterprise
Durham, NC
The Presales Systems Consultant serves as a trusted technical advisor supporting HPE Networking Account Managers, Channel Partners, and customers throughout the sales cycle. This role is…

Iron Mountain

Senior System Engineer

Austin, TX, United States

Reasonably expected salary range: $107,500.00 - $143,300.00

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Job details

Pay: Reasonably expected salary range: $107,500.00 - $143,300.00
Education: Bachelor’s degree
Experience: ● Minimum 5 years’ experience in leading and supporting Enterprise level applications, particularly in an advanced (L3) support capacity.
Posting language: English
Posted: Oct 30, 2026

Original job description

US | FL | Remote

US | TX | Remote

US | MA | Remote

US | NC | Remote

Full time

J0109361

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

THE OPPORTUNITY

Title: Senior System Engineer (Level 3 Support)

Location: US, 100% remote (Candidates must be residing in the USA).

Shifts: Open to participate in shift rotations and on-call rotations required.

Eligibility Requirements: Eligibility to obtain and maintain a U.S. Government security clearance.

Iron Mountain is seeking a skilled, highly motivated Senior System Engineer (Level 3 Support) to join our Global Technical Application Support organization, with a special focus on supporting our commercial and US government clients.

In this critical role, you will be responsible for providing expert-level technical support, troubleshooting, and deep diagnostics for our cutting-edge Digital Solutions applications deployed on cloud services, ensuring maximum stability and performance for our customers.

What You’ll Do

In this role, you will:

Lead the resolution of complex, critical application incidents, performing root cause analysis and deep diagnostics while maintaining ownership of the client relationship until the issue is fully resolved.
Collaborate proactively with Engineering, DevOps, Product Owners, and Sales teams to troubleshoot issues, enhance digital platforms for stability and scalability, and onboard new clients onto our digital solution platform.
Ensure application stability by actively monitoring systems, managing alert notifications, and participating in required shift and on-call rotations to meet or exceed expected performance.
Drive continuous process improvement and automation to bring efficiencies to solutions, reduce turnaround time, and apply best practices in IT service delivery, Incident, Problem, and Change Management.
Take full ownership and accountability for assigned tasks and projects, ensuring they are completed with high quality and within the expected timelines.

What You’ll Bring

The ideal candidate will have:

Minimum 5 years’ experience in leading and supporting Enterprise level applications, particularly in an advanced (L3) support capacity.
Advanced level experience supporting cloud-based architecture and cloud-based platforms and solutions, as well as on-prem multi-tier architectures. Strong proficiency in one or more major cloud service providers to troubleshoot via log analysis and monitoring tools.
Deep understanding of IT service delivery principles and demonstrated experience in Incident Management, Problem Management, and Change Management.
Strong experience with Linux.
Excellent written and verbal communication skills with external customers, and a customer-focused mindset to explain highly technical concepts simply.

Desired Skills:

●Working knowledge of cloud application support and maintenance.

Hands-on experience with modern observability frameworks and monitoring tools (e.g.,Datadog, Grafana)
Experience with DevOps best practices and tools, Docker, Kubernetes, MongoDB, and REST API technologies.
Experience supporting Content Service Platforms (CSPs) such as Alfresco, Hyland, M-Files, or Nuxeo is a plus.
Experience with Python scripting and excellent ticketing experience in ServiceNow or JIRA.
Minimum Bachelor’s degree required (BS, MS, or MBA from an accredited/recognized university).

What We Offer

Day-One Benefits: Enjoy comprehensive health, wellness, and retirement plans with robust benefits starting on your first day of employment.
Empowering Your Balance: Flexible vacation plan to support your personal and professional well-being.
Continuous Career Development: Elevate your skills through ongoing training, corporate learning resources, and internal advancement opportunities on a global scale.
Compensation & Care: Competitive salary commensurate with your experience, paired with a comprehensive company-wide benefits package.

Reasonably expected salary range: $107,500.00 - $143,300.00

Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

Category: Information Technology

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0109361

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More about this job

Skills

Technical support
Troubleshooting
Root cause analysis
Sales
Troubleshoot
Process improvement
Change management
Linux
Communication skills
Datadog
Grafana
DevOps
Docker
Kubernetes
MongoDB
Python
ServiceNow
Atlassian JIRA

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