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Added 22 mins ago
Software Verification Engineer
NVIDIA Corporation
North District, IL
NVIDIA is looking for an outstanding Software Verification Engineer for our Linux Drivers group. You'll closely work with NVIDIA Driver developers, verification teams, and performance…
Added 1 hour ago
Software Development Engineer, OneMHS
Amazon
Boston, MA
…will span multiple layers of the stack from low-level embedded Linux control systems to cloud-based platforms that interface with and manage fleets of real-world devices. You will…
Added 1 hour ago
Senior Software Engineer
EPAM Systems
Boston, MA
Software Distribution: Design and implement robust software distribution strategies across macOS, Linux, and Windows
Added 1 hour ago
Staff Customer Reliability Engineer
Sysdig
Remote, United States
Diagnose difficult problems across cloud infrastructure, Kubernetes, Linux, networking, identity and access management, observability, integrations, and distributed systems.
Added 2 hours ago
Cloud Solution Engineer (Genomics & AI)
Oracle
Jefferson City, MO
The opportunity Oracle is seeking a senior pre-sales engineer with expertise in genomics, software engineering, and applied AI/ML. You will help molecular diagnostics companies, genomics…
Added 2 hours ago
AT
Network Infrastructure Engineer II
Akamai Technologies, Inc.
Jefferson City, MO
- $83,200 to $149,800 USD / year
As a Network Infrastructure Engineer II, you will oversee operations in our global data centers. You will monitor and maintain our data centers, networks, and servers worldwide. You will…
Added 3 hours ago
M
Senior Security Researcher
Microsoft
WA · Redmond, WA · Redmond
- $119,800 to $261,000 USD / year
…and vulnerability mitigations, exploit development, operating systems security (Windows and Linux), virtualization security, and hardware vulnerabilities and mitigations.This is a unique…
Added 3 hours ago
M
Software Engineer II - CTJ - Poly
Microsoft
VA · WA · MD · Reston, VA · Redmond, WA · Reston · Redmond · Jessup
- $102,100 to $219,200 USD / year
1+ year(s) of experience with Golang and Linux, contributing to cloud-native development and systems programming.
Added 3 hours ago
Senior Staff / Senior DevSecOps Engineer (Clearance Required)
Scitec, Inc.
Fairborn, OH
…ability to automate complex workflows and processes - Design systems to maximize ability to audit and observe - Demonstrated ability to collaborate effectively across technical disciplines…
Added 3 hours ago
Senior IS Systems Administrator
Modern Technology Solutions, Inc.
Dayton, OH
The Senior Systems Administrator develops and maintains all systems, applications, security and network configurations.Responsible for installing new software releases, system upgrades,…
Added 3 hours ago
Principal Software Engineer
Riverside Research Institute
Dayton, OH
Software Engineer Location US-OH-Beavercreek ID 2026-4457 Category Software Development Position Type Full Time Salary Riverside Overview Riverside Research is an independent National…
Added 3 hours ago
Principal Software Engineer
Riverside Research Institute
Dayton, OH
Software Engineer Location US-OH-Beavercreek ID 2026-4460 Category Research & Development Position Type Full Time Salary Riverside Overview Riverside Research is an independent National…
Added 3 hours ago
T
Engineer Signal Image Processing 2
TEKsystems
Cincinnati, OH
- $40 to $50 USD / hour
We are seeking a highly skilled Sr. Principal Digital Signal Processing Engineer to develop advanced signal processing solutions supporting mission-critical applications. This role is ideal…
Added 3 hours ago
Experienced Application Software Engineer - Cincinnati, OH
ICIMS - Lutron Electronics Company, Inc
Cincinnati, OH
Lutron Electronics Company, Inc Experienced Application Software Engineer - Cincinnati, OH US-OH-Cincinnati Job ID: 2026-5067 # of Openings: 1 Category: Engineering Lutron - Cincinnati, OH…
Added 3 hours ago
Automation Developer Analyst
Altimetrik, Inc
Cincinnati, OH
…troubleshoot defects, and support code fixes impacting production systems. Requirements : Requires Bachelor's Degree or foreign academic equivalent in Computer Science, Computer Science &…
Added 3 hours ago
Sr. Software Integration Engineer
Ultima Genomics
Remote, United States
As a Senior Software Integration Engineer, you will design and build agents and automated solutions for software integration, testing, release and deployment processes, and will create an…
Added 3 hours ago
Lead Systems Design Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Systems Design Engineer based in the United States.
Added 4 hours ago
M
Software Engineer II - CTJ - Poly
Microsoft
WA · VA · Redmond, WA · Reston, VA · Redmond · Reston
- $102,100 to $219,200 USD / year
This is a unique opportunity to work on large scale distributed systems and implement initiatives that are key to Microsoft's cloud strategy.
Added 4 hours ago
Senior Cloud Platform and DevSecOps Engineer - TS/SCI with Polygraph
GD Information Technology, Inc.
United States
DevSecOps, Linux, Microsoft Azure, Microsoft Windows, Systems EngineeringCertifications:
Added 4 hours ago
System Administrator
BAE Systems
Tucson, AZ
BAE Systems is seeking a highly skilled and motivated individual to join our team of professionals as a Cyber System Administrator/Field Service Engineer. The qualified candidate will be…
Added 5 hours ago
Sr. Software Technical Support Manager
Jobgether
Remote, United States
We are seeking an experienced Senior Software Technical Support Manager to provide strategic technical support for a Federal Government delivery and retail systems program.
Added 5 hours ago
Sr Engineer - Test System Security (5855)
Honeywell
Kansas City, MO
Experience configuring and troubleshooting networking equipment, computer hardware, and operating systems (Windows and Linux).
Added 6 hours ago
Embedded Software Engineer II
Wabtec Corporation
Germantown, MD
…Video and Event Recorders, Network Management Devices, Braking Systems, and Train Control Equipment. In this role, the Senior Embedded Software Engineer will work with a cross-functional…
Added 6 hours ago
DevOps Engineer (Hybrid) - 31013
Huntington Ingalls Industries
Fort Meade, MD
Seeking a highly motivated and experienced DevOps Engineer to join our fast-paced team. The ideal candidate will have strong working knowledge in Kubernetes and Container Orchestration,…
Added 6 hours ago
DevOps Engineer - $20K Sign On Bonus - 31011
Huntington Ingalls Industries
Fort Meade, MD
Seeking a highly motivated and experienced DevOps Engineer to join our fast-paced team. The ideal candidate will have strong working knowledge in Kubernetes and Container Orchestration,…

Closed listing

Iron Mountain

Senior System Engineer

Austin, TX, United States

Reasonably expected salary range: $107,500.00 - $143,300.00

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: Reasonably expected salary range: $107,500.00 - $143,300.00
Education: Bachelor’s degree
Experience: ● Minimum 5 years’ experience in leading and supporting Enterprise level applications, particularly in an advanced (L3) support capacity.
Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

US | FL | Remote

US | TX | Remote

US | MA | Remote

US | NC | Remote

Full time

J0109361

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

THE OPPORTUNITY

Title: Senior System Engineer (Level 3 Support)

Location: US, 100% remote (Candidates must be residing in the USA).

Shifts: Open to participate in shift rotations and on-call rotations required.

Eligibility Requirements: Eligibility to obtain and maintain a U.S. Government security clearance.

Iron Mountain is seeking a skilled, highly motivated Senior System Engineer (Level 3 Support) to join our Global Technical Application Support organization, with a special focus on supporting our commercial and US government clients.

In this critical role, you will be responsible for providing expert-level technical support, troubleshooting, and deep diagnostics for our cutting-edge Digital Solutions applications deployed on cloud services, ensuring maximum stability and performance for our customers.

What You’ll Do

In this role, you will:

Lead the resolution of complex, critical application incidents, performing root cause analysis and deep diagnostics while maintaining ownership of the client relationship until the issue is fully resolved.
Collaborate proactively with Engineering, DevOps, Product Owners, and Sales teams to troubleshoot issues, enhance digital platforms for stability and scalability, and onboard new clients onto our digital solution platform.
Ensure application stability by actively monitoring systems, managing alert notifications, and participating in required shift and on-call rotations to meet or exceed expected performance.
Drive continuous process improvement and automation to bring efficiencies to solutions, reduce turnaround time, and apply best practices in IT service delivery, Incident, Problem, and Change Management.
Take full ownership and accountability for assigned tasks and projects, ensuring they are completed with high quality and within the expected timelines.

What You’ll Bring

The ideal candidate will have:

Minimum 5 years’ experience in leading and supporting Enterprise level applications, particularly in an advanced (L3) support capacity.
Advanced level experience supporting cloud-based architecture and cloud-based platforms and solutions, as well as on-prem multi-tier architectures. Strong proficiency in one or more major cloud service providers to troubleshoot via log analysis and monitoring tools.
Deep understanding of IT service delivery principles and demonstrated experience in Incident Management, Problem Management, and Change Management.
Strong experience with Linux.
Excellent written and verbal communication skills with external customers, and a customer-focused mindset to explain highly technical concepts simply.

Desired Skills:

●Working knowledge of cloud application support and maintenance.

Hands-on experience with modern observability frameworks and monitoring tools (e.g.,Datadog, Grafana)
Experience with DevOps best practices and tools, Docker, Kubernetes, MongoDB, and REST API technologies.
Experience supporting Content Service Platforms (CSPs) such as Alfresco, Hyland, M-Files, or Nuxeo is a plus.
Experience with Python scripting and excellent ticketing experience in ServiceNow or JIRA.
Minimum Bachelor’s degree required (BS, MS, or MBA from an accredited/recognized university).

What We Offer

Day-One Benefits: Enjoy comprehensive health, wellness, and retirement plans with robust benefits starting on your first day of employment.
Empowering Your Balance: Flexible vacation plan to support your personal and professional well-being.
Continuous Career Development: Elevate your skills through ongoing training, corporate learning resources, and internal advancement opportunities on a global scale.
Compensation & Care: Competitive salary commensurate with your experience, paired with a comprehensive company-wide benefits package.

Reasonably expected salary range: $107,500.00 - $143,300.00

Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.

Category: Information Technology

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0109361

About employer

More about this job

Skills

Technical support
Troubleshooting
Root cause analysis
Sales
Troubleshoot
Process improvement
Change management
Linux
Communication skills
Datadog
Grafana
DevOps
Docker
Kubernetes
MongoDB
Python
ServiceNow
Atlassian JIRA

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