Jobs in the United States

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Added just now
Senior security architect (Nashville, TN)
Starbucks Coffee Company
Nashville
Influence secure delivery through partnership \- Work with engineering and delivery teams to enable strategic platform initiatives. Align architecture review priorities and timing with…
Added just now
Senior Proposal Specialist
GFT
United States
Organizes and coordinates proposal resources (project management/technical team input, proposal support, subconsultant input, and graphics/print teams)
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Sr Product Marketing Manager, Platform Integrations and Technology Alliances
Horizon3
Remote, United States
- $180,000 to $225,000 USD / year
…Senior Alliances Marketing Manager. Together with Product, Engineering, Alliances, Sales, Solutions Engineering, Customer Success, and technology alliance partners, you will make complex…
Added 1 min ago
Healthcare Data Solutions Architect
Ursa Health
Remote, United States
…will be asked to submit a 2-minute intro video and complete a technical puzzle, which shouldn't take more than a couple hours. The puzzle is drawn straight from our work and will give you…
Added 1 min ago
Power BI Developer / Data Visualization Analyst
OSC Global
Remote, United States
Provide technical support, user training, and mentorship to junior analysts and report developers.
Added 1 min ago
UA
Inventory Access Program (IAP) Specialist
USABB ABB Inc.
Remote, United States
- $75,000 to $85,000 USD / year
…trusted first point of contact for ABB customers, providing technical, order, and payment support, forwarding supplier offers, and connecting customers with the right partners. You will…
Added 1 min ago
Strategic OEM Technology Partner Executive
UKG
Remote, United States
Added 1 min ago
Trainer (Whiting Manufacturing)
Johns Hopkins University
Baltimore
The Whiting School of Engineering is seeking a Trainer to provide training support for WSE Manufacturing. The position will perform all necessary trainings required for access to the…
Added 2 mins ago
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Senior Network Engineer - DR25 Network Engineering team
Oracle
Seattle, WA · Santa Clara, CA · Redwood City, CA · Reston, VA · Nashville, TN · Austin, TX
- $102,300 to $209,500 USD / year
We are seeking a Senior Network Engineer to join the DR25 Network Engineering team. This is a hands-on individual-contributor role responsible for designing, implementing, and operating…
Added 2 mins ago
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Principal Optical Engineer
Oracle
Seattle, WA · Santa Clara, CA · Redwood City, CA · Austin, TX · Nashville, TN · Reston, VA
- $114,600 to $234,600 USD / year
…encompass design, analysis, testing and process development using engineering principles and methods. Technical subject areas may include electrical and logical design of printed circuit…
Added 2 mins ago
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Staff Reactor Systems Engineer
Radiant Industries
El Segundo, CA
- $150,025 to $211,838 USD / year
- Bachelor’s degree in engineering, physics, or a related technical discipline from an accredited institution.
Added 2 mins ago
Project Engineer - Princeton, NJ
dsm-firmenich
Princeton
Bachelor's degree in Engineering or a related technical field.
Added 2 mins ago
Senior Manager, Large Capital Projects - Princeton, NJ
dsm-firmenich
Princeton
This position is eligible for the dsm-firmenich Hybrid Working model, spending a minimum of 3 days per week in office · You must reside in a geography that is commutable via car to Plainsboro, NJ and/or to Exton, PA
Added 3 mins ago
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Senior Technical Program Manager - AV Engineering
Wayve
Sunnyvale, CA
- $171,600 to $229,300 USD / year
As a Technical Program Manager in AV Engineering, you’ll lead the programmes that get Wayve’s AI Driver working on real vehicles. Depending on the team you join, you may support our wider…
Added 6 mins ago
Global Product Support Engineer 2
Lam Research
Tualatin
‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time
Added 6 mins ago
Process Engineer 4
Lam Research
Fremont
‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time
Added 6 mins ago
Global Product Support Engineer 4
Lam Research
Fremont
‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time
Added 6 mins ago
Process Engineer 5
Lam Research
Tualatin
‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time
Added 6 mins ago
Process Engineer 3
Lam Research
Tualatin
‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time
Added 6 mins ago
Technical Program Manager 3
Lam Research
Tualatin
‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time
Added 6 mins ago
Product Engineer 3
Lam Research
Fremont
‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time
Added 6 mins ago
Plasma Engineer 3
Lam Research
Tualatin
‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time
Added 6 mins ago
Process Engineer 4
Lam Research
Tualatin
‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time
Added 6 mins ago
Design Engineer - New Product Development
Bettcher Industries
Birmingham, OH
Design, develop, and test new products using disciplined engineering methods within the context of the Stage Gate process.
Added 6 mins ago
Lead Electrical Engineer, Hardware Reliability (Starshield)
SpaceX
Hawthorne, CA
Starshield leverages SpaceX’s Starlink technology and launch capability to support national security efforts. While Starlink is designed for consumer and commercial use, Starshield is…

IRIS Networks

Service Delivery Coordinator

Brentwood, TN, United States

$65,000 to $75,000 USD / year

Apply on recruiting.paylocity.com About employer

Applications open in a new tab.

Job details

Pay: $65,000 to $75,000 USD / year
Experience: 2–4 years of experience in service delivery, project coordination, customer support, or a related field
Posting language: English
Posted: Nov 12, 2026

Original job description

Description Position Summary The Service Delivery Coordinator plays a critical role in ensuring a seamless customer experience from initial engagement through service delivery and lifecycle management. This role combines project coordination, customer communication, and operational execution to support the successful implementation and ongoing management of services. Serving as a central point of coordination between Sales, Engineering, Billing, and external partners, the Service Delivery Coordinator ensures that customer requirements are met, projects stay on track, and internal processes are executed with accuracy and efficiency. This position is ideal for a detail-oriented professional who thrives in a fast-paced, cross-functional environment and is passionate about delivering exceptional service.

Key Responsibilities

Customer & Project Coordination

Serve as a primary point of contact for customers throughout the service delivery and implementation lifecycle
Provide timely updates, address customer inquiries, and ensure overall customer satisfaction
Coordinate project activities from order intake through completion, ensuring alignment with customer requirements and internal standards
Schedule and facilitate project updates, tracking progress and addressing issues proactively

Service Delivery & Execution

Manage service requests from initiation through completion, ensuring accuracy in documentation and billing
Oversee operational tasks associated with service delivery, ensuring successful and timely outcomes
Ensure adherence to service level agreements (SLAs), including response times and service expectations
Identify potential risks or delays and coordinate mitigation efforts to maintain project timelines

Cross-Functional Collaboration

Act as a liaison between Sales, Engineering, Billing, Marketing, and Technical Support teams
Coordinate internal and external resources to meet project milestones and customer expectations
Partner with third-party vendors to ensure timely delivery of services and project requirements

Systems, Reporting & Data Management

Enter, update, and maintain accurate data in Salesforce and other internal systems
Track orders, service requests, and project milestones to ensure visibility and accountability
Assist with reporting, data analysis, and process improvements to enhance operational efficiency
Verify customer records and billing accuracy

Continuous Improvement & Support

Support process improvements and operational efficiencies within the Service Delivery function
Handle special projects and assignments as needed to support business objectives
Pursue ongoing professional development and training opportunities

Qualifications

2–4 years of experience in service delivery, project coordination, customer support, or a related field
Strong organizational and time management skills with the ability to manage multiple priorities
Excellent communication and interpersonal skills
Experience working cross-functionally in a fast-paced environment
Proficiency in CRM systems (Salesforce preferred) and Microsoft Office tools
Ability to problem-solve, think critically, and adapt to changing priorities

What success looks like

Projects are delivered on time and aligned with customer expectations
Customers experience clear communication and high-quality service
Internal teams are aligned and operating efficiently
Data and systems are accurate, up-to-date, and reliable
Risks are identified early and addressed proactively

Apply on recruiting.paylocity.com About employer

More about this job

Skills

Customer experience
Communication skills
Sales
Customer service
Documentation
Collaboration
Technical support
Reporting
Data management
Salesforce
Data analysis
Process improvement
Time management
Interpersonal skills
Microsoft Office

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Work requirements

Jobs in the United States