Jobs in the United States

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Added 1 min ago
Technical Customer Support Specialist
Legrand Group
Richardson, TX
…product related support requests and general product questions/applications and troubleshooting. Assist in providing product related feedback to the technical support management,…
Added 1 min ago
Clinical Engineering, Business Office Coordinator
Endeavor Health Clinical Operations
United States
…work-order systems, SharePoint sites and libraries, and invoicing applications; effective use of Outlook, Excel, and other business…
Added 1 min ago
Night Shift Maintenance Technician - Warehouse Automation & Robotics
Exotec
Lyons, GA
…organization combines elegant mechanical design, resilient software and a deep understanding of logistics operations to solve our clients’ most complex…
Added 1 min ago
Day Shift Maintenance Technician - Warehouse Automation & Robotics
Exotec
Lyons, GA
…organization combines elegant mechanical design, resilient software and a deep understanding of logistics operations to solve our clients’ most complex…
Added 1 min ago
Territory Specialist
ASSA ABLOY
Tulsa, OK
Use CRM Software to log notes and relevant customer information regarding on-going construction and jobsite projects
Added 1 min ago
AC
Administrative Assistant
Aston Carter
Eastlake, OH
- $25 USD / hour
Experience working with spreadsheets, databases, and business software
Added 2 mins ago
Senior Embedded Software Engineer
Intuitive
Sunnyvale, CA
Own development and drive the technical direction of embedded software for video networking, UI display, and machine learning applications on Linux-based systems – including architectural…
Added 3 mins ago
Vice President, Full java Stack Engineer
Syncreon Consulting
Pittsburgh, PA
5–9 years of hands-on software development experience.
Added 3 mins ago
Infrastructure Solutions Engineering (AI & Automation) - Java, Spring Boot, Python, APIs
Syncreon Consulting
New York, NY
10+ years of progressive software engineering experience.
Added 3 mins ago
Manager, SOM Faculty Affairs
The University of Texas at Tyler
Tyler, TX
Proficiency in relevant software applications (Microsoft Office, HR/Finance management
Added 3 mins ago
Transformation Programs Lead, Transformation Partnerships, Google Cloud
Google
New York, NY
5 years of experience building financial models, forecasts, and quantitative analysis using Google Sheets or spreadsheet software.
Added 4 mins ago
MF
Assistant Operations Manager
Mattress Firm, Inc
Riverview, FL
- $55,000 to $60,000 USD / year
Added 4 mins ago
RN Pre-Op & Recovery
Surgery Partners
Lombard, IL
Ability to learn and utilize electronic medical record (EMR) systems and other healthcare software applications.
Added 4 mins ago
Database Administrator (Senior)
BAE Systems
Sterling, VA
…hosted servers, multi-Cloud services as well as virtualized applications, and storage systems. Enterprise Computing Engineering services include modern application technology including…
Added 4 mins ago
Case Manager- Family Development Parent Educator
Outreach Works
Scranton, PA
To perform this job successfully, an individual should have knowledge of general computer literacy skills, and input into data collection software and MS Office software.
Added 4 mins ago
Case Manager- Family Development Safe Care
Outreach Works
Scranton, PA
…skills, data entry, outcomes tracking, and word processing software. Proficiency with MS Office and Excel is…
Added 5 mins ago
Research Software Engineer
Dartmouth College
NH
The Research Software Engineer at the Center for Open Neuroscience (CON) helps build infrastructure that makes neuroscience data FAIR, open, and reproducible, working on open-source…
Added 5 mins ago
TM
Travel Business Associate (Business Analysis, Associate)
The MIL Corporation
Rosslyn, VA
- $106,000 to $120,000 USD / year
…analyzing and reporting the information necessary to support software releases through the project…
Added 5 mins ago
Events Set-Up Assistant
Texas State University-San Marcos
TX
…promises to financially support visa or permanent residency…
Added 5 mins ago
Sr. Software Engineer - Merchandising
Save A Lot
Saint Ann, MO
This Senior Software Engineer will build next generation solutions to support the Save A Lot business. The ideal candidate is an experienced software developer with building scalable…
Added 5 mins ago
Software Test Engineer
CACI
Omaha, NE · Omaha
Validate software functionality across multiple testing disciplines, including functional, integration, exploratory, performance, load, and smoke testing for web-based applications and…
Added 5 mins ago
AWS Cloud Security Engineer
Vertical Relevance
Remote, United States
…responsible for the end-to-end planning, building, and deploying of software systems. He/she will be able to drive the programming of well-constructed, testable…
Added 5 mins ago
Strategy Analyst
TEP Tucson Electric Power Company
AZ
Proficient in the use of personal computer applications and software technology, including key MS products
Added 5 mins ago
Energy Resources Chemical/Environmental Engineer I, II, Senior
TEP Tucson Electric Power Company
Tucson, AZ
Prepares and submits environmental reports and permit applications to regulatory agencies in coordination with Corporate Environmental Services.
Added 5 mins ago
Java Backend Developer
Infosys
United States
⦁ Develop, refine, and document code for new software applications, following detailed design specifications to meet user requirements

IPG

Field Service Technician

OH, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Join the IPG Team!

Are you ready to elevate your career? At IPG, we are more than just a global leader in packaging and protective solutions - we are a community that values safety, people, passion, integrity, performance, and teamwork. From tapes and films to packaging and protective products, as well as engineered coated materials and advanced packaging machinery, we develop innovative solutions that protect the world. Now, we are expanding our global team and looking for talented individuals like you!

Position Description

Title: Field Service Technician

Department: Field Service

Immediate Supervisor: Field Service Manager

Status: Non-Exempt Hourly

Position Purpose: As a Field Service Technician, you will perform on-site maintenance, troubleshooting, and repairs of IPG/Better Packages equipment at customer locations. You ensure equipment uptime, support customer production needs, and deliver a high level of technical service directly in the field. This role requires hands-on mechanical and electrical aptitude, strong customer communication, and the ability to work independently while representing IPG at customer sites.

Principle Accountabilities

Develop and maintain expert knowledge of all IPG/Better Packages products, including system features, electrical and mechanical components, automation interfaces, and operational capabilities. Clearly communicate product value and service recommendations to customers during site visits.
Perform on-site installation, repair, and preventive maintenance on customer-owned IPG/Better Packages equipment. Diagnose mechanical, electrical, and minor automation-related issues using testing tools and technical documentation. Provide on-the-job training to customer maintenance teams as needed.
Establish, schedule, and execute Preventive Maintenance (PM) programs for assigned end-user accounts to ensure equipment reliability and minimize downtime.
Assist with field testing, evaluation, and troubleshooting of new products, prototypes, and custom packaging equipment. Document issues, report unusual performance concerns, and provide feedback for product improvement.
Follow established field service communication procedures, including issuing RMA requests, completing work orders, documenting service actions, submitting expense and trip reports, and maintaining accurate service records.
Perform software upgrades on WAT units and other equipment when required, ensuring compatibility and proper configuration at the customer site.
Support Senior Technicians during complex field service jobs, large-scale installations, or customer escalations as assigned.
Perform other field-related service duties as assigned, including emergency repairs, customer training, projects, and equipment audits.

Essential Skills and Experience

High School diploma or equivalent required; Associate degree in a technical field (mechanical, electrical, electronics, automation, etc.) preferred. Equivalent field service experience considered.
Working knowledge of electrical and electromechanical systems, including the ability to diagnose faults at customer sites.
Basic mechanical skills with the ability to disassemble, repair, and reassemble components safely.
Experience in packaging automation systems is preferred.
Experience using PC applications, including Microsoft Office Suite, for documentation and reporting.
Proficiency using hand tools, power tools, and diagnostic equipment (e.g., multimeters).
Strong communication skills with the ability to explain technical issues to non-technical individuals.
Ability to read and interpret technical diagrams, wiring schematics, manuals, and assembly drawings.
Strong customer service, organization, and problem‑solving abilities.
Demonstrated ability to work independently in the field with minimal supervision while managing daily schedules and customer needs.
Capability to make real‑time decisions, evaluate equipment conditions, and provide accurate technical assessments.
Commitment to accurate record keeping of all service activity performed on IPG/Better Packages equipment.
Ability to travel frequently, including overnight travel, by car or air, averaging 30% of the work week.
Must hold a valid driver’s license/Real ID with a good driving record and/or passport to aid travel.
Flexibility to work extended hours, weekends, or holidays based on customer needs.
Ability to lift up to 60 lbs., carry tools or parts up to 20 lbs., and maneuver equipment using carts weighing up to 60 lbs.
Ability to bend, squat, walk, stand, and sit for prolonged periods while performing field service work.

Why Choose IPG?

At IPG, you will find more than just a job - you will find a place where your success is our success. We pride ourselves on a culture built around strong relationships, where every team member plays a crucial role in our growth. Whether it is through cross-department collaboration, continuous training, or sustainability-driven initiatives, we create an environment where you can thrive.

Our commitment to sustainability influences everything we do, from designing eco-friendly products to minimizing waste in our production processes. We are dedicated to building a greener future while providing safe, supportive workplaces for our people.

With over 40 years of industry expertise and a proven track record of growth and innovation, IPG offers a stable, secure environment where you can flourish!

We offer competitive pay, extensive benefits that support you and your family, and exciting career development opportunities. Whether you are looking to enhance your skills or advance your career, we offer ongoing training and the support you need to succeed. Think big, dream bigger, and make an impact with IPG.

You belong here. Join us today!

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