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VR
Advanced Rental Associate
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South Lake Tahoe, CA
- $21.92 to $29.22 USD / hour
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Main Street Elementary - Life Skills Aide
Taylor Independent School District
Taylor, TX
High school diploma or hold a General Educational Development (GED) certificate Have met formal academic assessment, associate's degree, or two years of study at an institution of higher…
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Associate Director (Digital Engagement Partner) - Regulatory Affairs
Merck
North Wales, PA · Rahway, NJ
The Associate Director, Digital Engagement Partner is responsible for driving the adoption, engagement, governance, and business value realization of digital capabilities across the Global…
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Retail Store Manager
Ollie's Bargain Outlet
Kenosha, WI
20% Associate discount on all Ollie’s purchases and bi-annual & annual bonus program.
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Seasonal Sales Associate
Ollie's Bargain Outlet
Palm Bay, FL
20% Associate discount on all Ollie’s purchases
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Melville, NY
Associate's degree or equivalent, or one year related experience and/or training; or equivalent combination of education and experience.
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Watch Manager
Russell Nesbitt Services Inc.
Wheeling, WV
Associate degree or equivalent training and experience in behavioral health services, business management, accounting, marketing, human resources management, or other related human services…
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OP
Insurance Coverage Litigation Associate Attorney
Orion Placement
Seattle · Seattle, WA
- $145,000 to $175,000 USD / year
We are seeking a talented Insurance Coverage Litigation Associate Attorney to join our growing litigation practice. You'll have the opportunity to work on meaningful insurance coverage…
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Personal Injury Associate Attorney
Orion Placement
New York · New York, NY
- $110,000 to $140,000 USD / year
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GL
RN, Registered Nurse | Medical Psychiatric Unit
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La Crosse, WI
- $38.96 USD / hour
Associate Degree in Nursing (ADN) required; BSN preferred
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Radiation Therapist | $7500 Sign-on Bonus
Gundersen Lutheran Admin Svcs
La Crosse, WI
- $35.47 USD / hour
Associate degree in Radiotherapy Technology from an accredited school or 120 credit hours toward a JCERT accredited bachelor program
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FSP Sr Clinical Research Associate
PPD Development, LP
Remote, United States
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FSP Sr CRA I
PPD Development, LP
Remote, United States
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Lead Teacher Pre-K 10a-6p (53211)
The Family Place
Dallas, TX
CDA (Child Development Associate) credential + 2 years of child care experience.
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Sr Benefits Analyst
American Axle & Manufacturing Inc
Detroit, MI
Ensure that all associate benefit programs, including Health & Welfare and Retirement plans, are properly documented, administered, and delivered accurately and timely. Manage benefits…
Added 1 min ago
Retail Associate Manager
T-Mobile USA, Inc.
Buffalo, NY
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Clinical Nurse - Womens Health
Tuba City Regional Health Care Corporation
Tuba City, AZ
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Senior Structural Associate
Thornton Tomasetti
Kansas City, MO
As a Senior Associate in our Structural Practice, you’ll step into a role where your expertise drives project direction, client strategy, and technical excellence. You’ll serve as a trusted…
Added 1 min ago
Early Childhood Educators (Teacher / Assistant Teacher / Aide)
The Goddard School - Brooklyn Park
Brooklyn Park, MN
Associate's Degree (AA) or Child Development Associate (CDA) credential plus 2 years of experience, or
Added 1 min ago
WR
Technician Specialist
W. R. Grace & Co.
Columbia, MD
- $55,208 to $75,911 USD / year
Associate's degree with 2+ years in a technical field, OR
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Legal Assistant
Gerber Ciano Kelly Brady LLP
Rocky Hill, CT
Added 1 min ago
Robotic Process Automation Software Developer
Dynamic Planning and Response
Honolulu, HI
Microsoft Certified: Power Platform Developer Associate (PL-400)
Added 1 min ago
Associate Director of Business Process & Operations
Netradyne
San Francisco, CA
The Associate Director of Business Process & Operations leads enterprise-wide business process transformation and operational excellence across multiple value streams (Go-To-Market,…
Added 1 min ago
WF
Senior Associate, Institutional Professional Services Representative
Webull Financial
Saint Petersburg, FL
- $90,000 to $115,000 USD / year
Added 1 min ago
Process Engineer
CONAGRA
Fayetteville, AR

IPG

Field Service Technician

OH, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Join the IPG Team!

Are you ready to elevate your career? At IPG, we are more than just a global leader in packaging and protective solutions - we are a community that values safety, people, passion, integrity, performance, and teamwork. From tapes and films to packaging and protective products, as well as engineered coated materials and advanced packaging machinery, we develop innovative solutions that protect the world. Now, we are expanding our global team and looking for talented individuals like you!

Position Description

Title: Field Service Technician

Department: Field Service

Immediate Supervisor: Field Service Manager

Status: Non-Exempt Hourly

Position Purpose: As a Field Service Technician, you will perform on-site maintenance, troubleshooting, and repairs of IPG/Better Packages equipment at customer locations. You ensure equipment uptime, support customer production needs, and deliver a high level of technical service directly in the field. This role requires hands-on mechanical and electrical aptitude, strong customer communication, and the ability to work independently while representing IPG at customer sites.

Principle Accountabilities

Develop and maintain expert knowledge of all IPG/Better Packages products, including system features, electrical and mechanical components, automation interfaces, and operational capabilities. Clearly communicate product value and service recommendations to customers during site visits.
Perform on-site installation, repair, and preventive maintenance on customer-owned IPG/Better Packages equipment. Diagnose mechanical, electrical, and minor automation-related issues using testing tools and technical documentation. Provide on-the-job training to customer maintenance teams as needed.
Establish, schedule, and execute Preventive Maintenance (PM) programs for assigned end-user accounts to ensure equipment reliability and minimize downtime.
Assist with field testing, evaluation, and troubleshooting of new products, prototypes, and custom packaging equipment. Document issues, report unusual performance concerns, and provide feedback for product improvement.
Follow established field service communication procedures, including issuing RMA requests, completing work orders, documenting service actions, submitting expense and trip reports, and maintaining accurate service records.
Perform software upgrades on WAT units and other equipment when required, ensuring compatibility and proper configuration at the customer site.
Support Senior Technicians during complex field service jobs, large-scale installations, or customer escalations as assigned.
Perform other field-related service duties as assigned, including emergency repairs, customer training, projects, and equipment audits.

Essential Skills and Experience

High School diploma or equivalent required; Associate degree in a technical field (mechanical, electrical, electronics, automation, etc.) preferred. Equivalent field service experience considered.
Working knowledge of electrical and electromechanical systems, including the ability to diagnose faults at customer sites.
Basic mechanical skills with the ability to disassemble, repair, and reassemble components safely.
Experience in packaging automation systems is preferred.
Experience using PC applications, including Microsoft Office Suite, for documentation and reporting.
Proficiency using hand tools, power tools, and diagnostic equipment (e.g., multimeters).
Strong communication skills with the ability to explain technical issues to non-technical individuals.
Ability to read and interpret technical diagrams, wiring schematics, manuals, and assembly drawings.
Strong customer service, organization, and problem‑solving abilities.
Demonstrated ability to work independently in the field with minimal supervision while managing daily schedules and customer needs.
Capability to make real‑time decisions, evaluate equipment conditions, and provide accurate technical assessments.
Commitment to accurate record keeping of all service activity performed on IPG/Better Packages equipment.
Ability to travel frequently, including overnight travel, by car or air, averaging 30% of the work week.
Must hold a valid driver’s license/Real ID with a good driving record and/or passport to aid travel.
Flexibility to work extended hours, weekends, or holidays based on customer needs.
Ability to lift up to 60 lbs., carry tools or parts up to 20 lbs., and maneuver equipment using carts weighing up to 60 lbs.
Ability to bend, squat, walk, stand, and sit for prolonged periods while performing field service work.

Why Choose IPG?

At IPG, you will find more than just a job - you will find a place where your success is our success. We pride ourselves on a culture built around strong relationships, where every team member plays a crucial role in our growth. Whether it is through cross-department collaboration, continuous training, or sustainability-driven initiatives, we create an environment where you can thrive.

Our commitment to sustainability influences everything we do, from designing eco-friendly products to minimizing waste in our production processes. We are dedicated to building a greener future while providing safe, supportive workplaces for our people.

With over 40 years of industry expertise and a proven track record of growth and innovation, IPG offers a stable, secure environment where you can flourish!

We offer competitive pay, extensive benefits that support you and your family, and exciting career development opportunities. Whether you are looking to enhance your skills or advance your career, we offer ongoing training and the support you need to succeed. Think big, dream bigger, and make an impact with IPG.

You belong here. Join us today!

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