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Added 2 mins ago
Reporting / Dashboard Analyst - Project Controls
Tallgrass
Houston, TX
…portfolio-level analytics for a portfolio of midstream owner/operator capital projects. This role supports accurate, timely, and actionable reporting across cost, schedule, commitments,…
Added 3 mins ago
Molding Operator - 2nd Shift
Auria Solutions
Old Fort, NC
We are currently searching for Molding Operator - 2nd Shift (3pm-11pm) to join our team at our Old Fort Plant in Old Fort, NC.
Added 3 mins ago
SD
Field Technician
SST Direct
Apopka, FL
- $25 USD / hour
…(Decentralized Wastewater Treatment Unit) stations, collecting process and compliance samples, performing basic maintenance and repairs, and ensuring data is properly documented and…
Added 4 mins ago
Machinist I
MP Materials Corp.
Fort Worth, TX
…inspection equipment. Following start of production, the Production Operator will be assigned to a specific 12 hour rotating shift. Prior to the start of production, the Production Operator…
Added 4 mins ago
Senior Wiresaw Engineer
Corning
Hemlock, MI
…windows, setup instructions, first-article requirements, in-process controls, inspection criteria, reaction plans, preventive maintenance requirements, and standard work. Implement and…
Added 5 mins ago
C
Seasonal Line Driver / Forklift Driver- Polyiso-CCM
Carlisle
Puyallup, Washington
- $26.33 to $27.33 USD / hour
…around since 1917. We are looking for a Line Driver's / Forklift Operator's to join our team in Puyallup, WA. We have opening's on 1st shift and then transfefring to 2nd shift. This…
Added 5 mins ago
Soybean Plant Team Lead
North Dakota Soybean Processors LLC
Casselton, ND
Ensure compliance with specific PSM (Process Safety Management) requirements and with GMP/HACCP rules.
Added 5 mins ago
L55 - Lead DevOps Engineer II
Deloitte US
Dallas, TX · Hermitage, TN · Nashville, TN
…operating as an infrastructure-focused engineer, not a tool operator. Create technical specifications, runbooks, and shared playbooks; lead blameless postmortems that turn incidents into…
Added 5 mins ago
Lead Applied AI Site Reliability Engineer II - PxE ServiceNow
Deloitte US
Dallas, TX · Hermitage, TN
…operating as an infrastructure-focused engineer, not a tool operator. Create technical specifications, runbooks, and shared playbooks; lead blameless postmortems that turn incidents into…
Added 5 mins ago
Lead Applied AI Site Reliability Engineer II
Deloitte US
Dallas, TX · Hermitage, TN · Nashville, TN · Tampa, FL
…operating as an infrastructure-focused engineer, not a tool operator. Create technical specifications, runbooks, and shared playbooks; lead blameless postmortems that turn incidents into…
Added 5 mins ago
Production Machine Operator II (Day Shift)
Rain Bird Corporation
Tucson, AZ
The Production Machine Operator II position is an experienced operator of both automatic and conventional machines. They are responsible for inspecting and ensuring the quality of produced…
Added 7 mins ago
Dairy Plant Operator
Manhattan, KS
This position exists to properly manufacture, process and package safe, quality dairy products and to distribute dairy products to university food centers. Duties are assigned by the…
Added 8 mins ago
Nutr Serv Assoc CHB
Beacon Health System
Bremen, IN
Adheres to regulatory agency requirements, survey process and compliance.
Added 9 mins ago
Production Hi Lo Driver
Midway Products Brand
Columbus Grove, OH
Requirements High school diploma or the equivalent and an operator's permit.
Added 9 mins ago
Machine operator, Coffee 3rd shift
Starbucks Coffee Company
WA
Now Brewing – machine operator! #tobeapartner
Added 9 mins ago
Automation & Controls Engineer, Data Center Facilities
SpaceXSI
Southaven, MS · Memphis, TN
…controls for that plant. You will write robust control code, build operator interfaces people can trust, and take total ownership of live systems - tuning sequences, closing reliability…
Added 10 mins ago
Market Development Leader ll: Santa Rosa, CA
UTZ Brands, Inc
San Leandro, CA
Knowledge and understanding of Independent Distribution models, including familiarity with Independent Operator/Distributor Agreements and the obligations and rights of both the Company and…
Added 10 mins ago
Principal, Logistics & Expediting Manager
Hut 8
Miami, FL
- Calm, solution-first operator when a load is stuck, damaged, or late.
Added 10 mins ago
LO
Warehouse Operator - 1st Shift
Land O'Lakes Inc
Platte City, MO
- $27.5 USD / hour
If you need to submit a reasonable accommodation request to complete the employment application process, please call the HR Solution Center at 844-LOL-HR4U (844-565-4748) M-F 8:00am-4:30pm…
Added 10 mins ago
Production Operator - 2nd Shift
Land O'Lakes Inc
Massillon, OH
The Packing Operator (Bagger) focuses on setting up, operating, maintaining, and troubleshooting manufacturing production (i.e., machining, processing, assembly, or packaging) equipment…
Added 10 mins ago
Packer Operator - 2nd Shift
Land O'Lakes Inc
Massillon, OH
The Packer Operator focuses on setting up, operating, maintaining, and troubleshooting manufacturing production (i.e., machining, processing, assembly, or packaging) equipment including:…
Added 10 mins ago
V
Part Time Production Soil Operator
Vestis
Denver, CO
- $19.29 USD / hour
- Part-time
…request an accommodation with respect to the online application process. Calls for any other reason will not be returned. Reasonable accommodation requests are considered on a case-by-case…
Added 10 mins ago
RU
Mailroom
Randstad USA
Brentwood, NY
- $17.99 to $18 USD / hour
The Scanning Operator is responsible for performing high-volume document scanning, preparation, and quality inspection within a fast-paced production environment. This role plays a key part…
Added 11 mins ago
Utility Technician
Randstad USA
Madison, AL
…obtain a Commercial Driver's License (CDL) and state-mandated operator certifications within six months of hire. Applicants must demonstrate strong safety practices-including confined space…
Added 12 mins ago
X-Ray Assistant ( BMO / BXMO )
The Orthopedic Clinic
DAYTONA BEACH, FL
…to join our dynamic team as a Certified X-Ray Basic Machine…

ION Solar

Customer Experience

Orem, UT, United States

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Job details

Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

ION Solar is a rapidly expanding, full-service residential solar company with a strong nationwide presence. Our dedicated team is committed to making solar energy accessible and affordable for homeowners across the country.

The customer experience team provides the experience for all customers whose solar systems have been turned on and are operating. We are looking for an intuitive, customer service-oriented individual who can manage a wide variety of responsibilities;

Inbound operator- The Inbound Operator provides a smooth transition for the customer, guiding them to the appropriate agent or department to address their questions or concerns.

Analyst- The Analyst is responsible for creating processes, reviewing customer feedback, repairing relationships, improving customer experience, and obtaining referrals/leads for future customers

Scheduling Agent- The Scheduling Agent schedules third-party contractors for repairs and service work.

Duties/Responsibilities:

Creating and adapting the process of feedback intake.
Reaching out to customers to review negative feedback and find a solution that resolves all issues.
Responding efficiently and accurately to customers, explaining solutions and ensuring a positive, proactive and professional customer experience.
Engage in active listening with customers, confirming or clarifying information to ensure customer interactions are resolved efficiently and effectively.
Follow up with positive customer reviews to get possible leads and referrals.
Interact with customers and collaborate with other ION Solar members to build lasting relationships by taking the extra mile
Performs other related duties as assigned.

Required Skills/Abilities:

Previous experience in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multi-task, set priorities, and manage time effectively
Ability to develop solutions to difficult problems
Proficient with Microsoft Office Suite or related software.

Education and Experience:

A high school diploma or equivalent is required
Customer service experience required
Solar experience preferred but not required

Working Conditions:

Fast-paced, open floor office environment with significant computer and phone usage. Utilization of complex systems. Speed and accuracy are essential to the successful completion of tasks.

Prolonged periods sitting at a desk and working on a computer. Regular requirement to talk, or hear; frequent requirement to stand, walk, reach, bend, or lift up to 20 pounds. The noise level in the work environment is typical of that of an office. May encounter interruptions throughout the work day.

Compensation/Benefits:

Competitive wages
Health/Vision/Dental Insurance
401(k)
Paid time off and paid holidays
Paid birthday off

ION Solar is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, familial status, gender identity, national origin, veteran or disability status, or any other protected class.

Qualifications

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