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InvoiceCloud

Senior Contracts Manager

Boston, MA, United States

$155,000 - $170,000 USD

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Job details

Pay: $155,000 - $170,000 USD
Experience: 8+ years of experience in contract management, legal operations, procurement, or a related field, ideally in SaaS, fintech, payments, or another regulated industry
Posting language: English
Posted: Nov 3, 2026

Original job description

About InvoiceCloud:

InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It’s an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com.

Position Overview

We’re looking for an experienced, results-oriented Senior Contracts Manager to join our Legal & Compliance team. In this role, you’ll manage the administration of complex, high-value, and strategic agreements, support our attorneys throughout the contract review and negotiation process, and lead improvements to how we manage contracts across InvoiceCloud. Your work will help protect the business, keep deals moving, and make sure our contract governance supports our growth.

The ideal candidate is a trusted advisor and proactive partner who brings sound judgment to complex contract matters, knows when to escalate issues to our attorneys, and enjoys building scalable processes and mentoring others. Experience with Ironclad, our contract lifecycle management (CLM) platform, is strongly preferred.

Success Profile:

This role is anchored in our company’s core competencies, which reflect the mindsets and behaviors that define success at InvoiceCloud. In this role, you’ll demonstrate an advanced level of proficiency in each competency. Below is how each one translates into meaningful impact and outcomes for this position.

Drives Efficiency:

Design and implement scalable contract management processes, frameworks, and tools that improve speed, consistency, and governance
Develop and maintain contract playbooks, templates, clause libraries, and policy documentation in partnership with our attorneys
Optimize contract workflows in Ironclad, partnering with Legal Operations to improve intake, approvals, visibility, tracking, and reporting
Identify bottlenecks across contract review and approval workflows and implement solutions that reduce cycle times
Guide the team in using AI tools to streamline contract review, identify risks, and support decision-making, with appropriate human oversight and validation of outputs
Evaluate new AI-enabled legal technology and automation opportunities to strengthen contract lifecycle management

Takes Ownership:

Manage the intake, preparation, and administration of complex, high-value, or strategic agreements, including customer SaaS agreements, public-sector contracts, vendor and partner agreements, data processing agreements, and nondisclosure agreements (NDAs)
Support attorneys in contract review and negotiations by preparing first-pass reviews and redlines against our playbooks, flagging deviations and risks, and tracking open issues to resolution
Serve as a trusted resource for cross-functional partners on contract processes, timelines, and governance, and coordinate input from Finance, Security, Compliance, and other teams on contract issues
Oversee post-signature contract management, including obligations, renewals, amendments, and accurate, audit-ready records
Maintain high standards of confidentiality, integrity, and professionalism when handling sensitive legal and commercial information

Results-Driven:

Keep agreements moving through review, approval, and execution within agreed timelines, helping balance deal velocity with sound risk management
Partner with legal leadership to document contract standards, approved fallback positions, and escalation thresholds
Identify emerging contract risks and trends, bring them to our attorneys with recommended mitigation, and keep contracting aligned with internal policies, regulatory requirements, and audit standards
Track and report on key contract metrics, such as cycle time, volume, and deviations from standard terms, and use those insights to drive continuous improvement
Lead cross-functional initiatives with Legal, Sales, Procurement, Finance, Security, Compliance, and Customer Success to improve contract governance and operational workflows
Mentor contract specialists and managers on contract review and best practices

Requirements:

8+ years of experience in contract management, legal operations, procurement, or a related field, ideally in SaaS, fintech, payments, or another regulated industry
Bachelor’s degree in legal studies, business, or a related field
Extensive experience reviewing, redlining, and managing complex commercial agreements, including SaaS, vendor, partnership, data processing, and nondisclosure agreements, and supporting attorneys through negotiations
Working knowledge of data privacy, information security, and payments-related contract terms (e.g., GDPR, U.S. state privacy laws, PCI DSS, and SOC 2 requirements)
Experience with CLM platforms and workflow automation.
Hands-on experience using AI contract review tools and validating their outputs
Track record of building playbooks, templates, and scalable contract processes
Strong analytical, problem-solving, and risk assessment skills
Excellent communication and stakeholder management skills at all levels
High attention to detail and the ability to manage competing priorities

Preferred Qualifications:

Hands-on experience with Ironclad (strongly preferred), including building or managing workflows, templates, clause libraries, and reports
JD, paralegal certification, or advanced contract management certification (e.g., NCMA CCCM or CPCM, or World Commerce & Contracting certification)
Experience supporting contracts with public-sector entities, utilities, or insurance carriers, including reviewing RFP and government procurement terms
Experience mentoring or leading contract professionals

Benefits:

Medical, dental, vision, life & disability insurance
401(k) plan with company match
Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
Mental health resources
Paid parental leave & backup care
Tuition reimbursement
Employee Resource Groups (ERGs)

Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay. The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.

Base Compensation Range

$155,000 - $170,000 USD

InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race, color, religion, age, sex, nationality, disability, genetic information, veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected under applicable laws.

This commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training.

If you require a disability-related or religious accommodation during the application or recruitment process, and wish to discuss possible adjustments, please contact jobs@invoicecloud.com.

Click here to review InvoiceCloud’s Job Applicant Privacy Policy.

For recruitment agencies: InvoiceCloud does not accept unsolicited resumes from agencies. Please do not forward resumes to our job aliases, employees, or any other company location. InvoiceCloud is not responsible for any fees associated with unsolicited submissions.

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More about this job

Skills

Regulatory compliance
Negotiation
Manage contracts
Contract management
Documentation
Reporting
Detect bottlenecks
Process data
Confidentiality
Risk management
Leadership
Process improvement
Sales
Procurement
Legal studies
Workflow
Problem solving
Hazard assessment
Communication skills
Stakeholder management
Attention to detail
Paralegal
Coaching

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