Jobs in the United States

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Added just now
HA
Contracts Manager
Hadrian Automation
Torrance, CA
- $140,000 to $165,000 USD / year
The Contracts Manager owns the formation, negotiation, and administration of Hadrian’s agreements on both sides of the business: the agreements through which Hadrian sells to its customers,…
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Electric Program Manager - DCPP
Pacific Gas And Electric Company
Avila Beach, CA
Administers all aspects of existing small, narrow scope programs or manages a regional part of a larger program. Program managed is typically for work within a department or assists Senior…
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Clinical Service Desk Analyst I
Banner Health Corporate
United States
Resources for living (Employee Assistance Program)
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SHE Manager 1
BENTELER
Spartanburg, SC
program, concepts and standards and drives continuous optimization of processes within the plant
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Case Manager- Social Services
Urban Health Plan
Bronx, NY
The Specialty Case Manager (Bilingual English/Spanish) will be a member of our Social Services department, working in support of patients in our Bronx-based health centers. The Case Manager…
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Food Service Director
SNF Healthcare
Atlantic City, NJ
Develop and implement policies and procedures in the dining service program that are in compliance with food serviceregulations;
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Assistant Director of Nursing ADON
Wilshire at Lakewood Care Center
Lee's Summit, MO
ADON- Assistant Director of Nursing / Unit Manager – Benefits:
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LD
Product Manager
Leonardo DRS, Inc.
Bridgeton, MO
- $116,811 to $157,695 USD / year
Leonardo DRS Land Systems is seeking a full time Product Manager. This position is based out of our Bridgeton, MO facility and will have the option to work an in person or hybrid schedule.…
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NTX/OK/AR Resources Business Group Manager
HDR
Dallas, TX · Fort Worth, TX
HDR is looking for a Resources Business Group Manager to lead our Power, Waste, and Industrial business lines in North Texas, Oklahoma, and Arkansas. This position can be based out of any…
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Pharmacy Technician
CVS Albany, L.L.C.
Clifton Park, NY
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
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Pharmacy Technician
CVS Albany, L.L.C.
Glenmont, NY
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
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Pharmacy Technician
New Jersey CVS Pharmacy, L.L.C.
Ship Bottom, NJ
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
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Pharmacy Technician
New Jersey CVS Pharmacy, L.L.C.
Pennsauken, NJ
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
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CP
Order Selector- 3rd Shift– Starting at $19
CVS Pharmacy, Inc.
Lumberton, NJ
- $19 USD / hour
This job is eligible for same day offers as part of our Direct Hire program
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Pharmacy Technician
New Jersey CVS Pharmacy, L.L.C.
Chatham, NJ
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added just now
Pharmacy Technician
New Jersey CVS Pharmacy, L.L.C.
Fair Lawn, NJ
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added just now
Pharmacy Techician
Nebraska CVS Pharmacy, L.L.C.
Papillion, NE
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
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Pharmacy Technician
North Carolina CVS Pharmacy, L.L.C.
Shallotte, NC
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added just now
Pharmacy Technician
North Carolina CVS Pharmacy, L.L.C.
Shallotte, NC
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added just now
Operations Manager
North Carolina CVS Pharmacy, L.L.C.
Greensboro, NC
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible…
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Pharmacy Technician
Missouri CVS Pharmacy, L.L.C.
Macon, MO
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added just now
CR
Staff Pharmacist Full Time
CVS Rx Services, Inc.
Raymore, MO
- Full-time
…care for our patients. In addition to supporting the Pharmacy Manager in leading and directing your Pharmacy Technician Support Staff, you are accountable for supporting the management,…
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Pharmacy Technician
Missouri CVS Pharmacy, L.L.C.
Lees Summit, MO
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added just now
Pharmacy Technician
Missouri CVS Pharmacy, L.L.C.
Blue Springs, MO
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added just now
Pharmacy Technician
Grand St. Paul CVS, L.L.C.
Monticello, MN
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…

InvoiceCloud

Customer Success Manager

Remote, United States

$80,000 - $95,000 USD

Apply on invoicecloud.net About employer

Applications open in a new tab.

Job details

Pay: $80,000 - $95,000 USD
Posting language: English
Posted: Jun 5, 2026

Original job description

About InvoiceCloud:

InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It’s an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com.

Job Details

The Customer Success Manager builds strong, strategic partnerships with a defined group of clients, ensuring they achieve maximum value from the InvoiceCloud platform. As the primary advocate for your clients, you will guide day-to-day engagement, strengthen retention, influence digital adoption programs, and identify opportunities for product expansion. Success requires advanced relationship management skills, analytical thinking, industry awareness, and the ability to translate insights into actionable client strategies.

Success Profile

At InvoiceCloud, success is anchored in our core competencies. These competencies guide how every employee delivers impact across their role.

Customer Centric

• Builds trusted relationships with clients through proactive engagement, empathy, and clear communication.

• Understands each client’s business model, goals, adoption trends, and operational workflows to deliver tailored guidance.

• Recognizes early signs of risk and acts quickly to maintain satisfaction and prevent churn.

• Adapts communication style based on audience and context, ensuring clarity and alignment.

• Shares industry knowledge and best practices related to billing, payments, and customer engagement.

Results Driven

• Executes strategies that increase digital payment adoption, improve customer experience, and strengthen client retention.

• Drives measurable improvements across revenue influence, portfolio growth, adoption metrics, and client advocacy.

• Identifies upsell and cross-sell opportunities aligned with client objectives and produces high-quality customer success qualified leads.

• Uses Salesforce and internal reporting tools to track performance, analyze trends, and inform client action plans.

• Maintains strong focus on achieving quarterly and annual performance targets.

Takes Ownership

• Manages the full lifecycle of client engagement, ensuring consistency, follow-through, and proactive planning.

• Investigates client challenges and collaborates across teams to resolve issues effectively.

• Develops technical fluency in client integrations and workflows to guide troubleshooting and effective communication.

• Documents client discussions, action plans, and insights with accuracy to support continuity.

• Operates independently with strong judgment, anticipating client needs and addressing them promptly.

Drives Efficiency

• Establishes scalable communication and engagement cadences to support a diverse book of business.

• Uses data dashboards, analytics, and structured workflows to prioritize activities and maximize impact.

• Applies strong time-management and organizational skills to balance multiple client initiatives simultaneously.

• Identifies operational inefficiencies and provides data-backed recommendations to clients and internal teams.

• Leverages automated tools, templates, and process improvements to enhance delivery and productivity.

Innovative

• Brings creative strategies to clients that improve adoption, streamline workflows, and strengthen digital performance.

• Shares new insights and best practices informed by industry trends and peer comparisons.

• Uses AI-assisted tools to analyze client data, prepare messaging, and uncover actionable improvements.

• Experiments with new engagement formats and ideas that elevate client experience and support better results.

• Continuously looks for ways to enhance internal processes and customer success delivery.

Requirements

• Strong relationship management experience with a track record of driving retention and growth

• Experience supporting clients in person and via virtual communication tools (Teams/Zoom)

• Background in electronic billing, payments, merchant services, or related SaaS platforms preferred

• Excellent verbal, written, presentation, and interpersonal communication skills

• Customer-driven and results-oriented, with the ability to influence decision-making

• Strong organizational, planning, and time-management skills

• Experience working independently and managing multiple priorities in a fast-paced environment

• Proficiency with Microsoft Office tools and Salesforce

Travel

Periodic travel to key accounts for onsite meetings or conferences as required.

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance

• 401(k) plan with company match

• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays

• Mental health resources

• Paid parental leave & Backup Care

• Tuition reimbursement

• Employee Resource Groups (ERGs)

Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay. The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.

Base Compensation Range

$80,000 - $95,000 USD

InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race, color, religion, age, sex, nationality, disability, genetic information, veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected under applicable laws.

This commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training.

If you require a disability-related or religious accommodation during the application or recruitment process, and wish to discuss possible adjustments, please contact jobs@invoicecloud.com.

Click here to review InvoiceCloud’s Job Applicant Privacy Policy.

For recruitment agencies: InvoiceCloud does not accept unsolicited resumes from agencies. Please do not forward resumes to our job aliases, employees, or any other company location. InvoiceCloud is not responsible for any fees associated with unsolicited submissions.

Apply on invoicecloud.net About employer

More about this job

Skills

Analytical skills
Communication skills
Business model
Customer experience
Salesforce
Troubleshooting
Time management
Organizational skills
Microsoft Teams
Zoom
Decision making
Work independently
Microsoft Office

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Work requirements

Jobs in the United States