Jobs in the United States

25+ jobs

Save this search

Added just now
Piping Field Engineer - Testing
Bechtel Corporation
New Albany, OH
The Piping Field Engineer - Testing supports the project pressure testing program for piping, tubing, and components. Reporting to the Lead Pipe Testing Field Engineer, you will prepare…
Added 1 min ago
G
Civil Engineer, Land Dev - West Plains, MO
GPAC
West Plains, MO
- $100,000 to $165,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 1 min ago
G
Civil Engineer, Land Dev - Lebanon, MO
GPAC
Lebanon, MO
- $100,000 to $165,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 1 min ago
G
Civil Engineer, Land Dev - Sikeston, MO
GPAC
Sikeston, MO
- $100,000 to $165,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 1 min ago
G
Civil Engineer, Land Dev - Poplar Bluff, MO
GPAC
Poplar Bluff, MO
- $100,000 to $165,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 1 min ago
G
Civil Engineer, Land Dev - Farmington, MO
GPAC
Farmington, MO
- $100,000 to $165,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 1 min ago
W
Service Coordinator I
Werfen
Bedford, MA
- $26 to $32 USD / hour
Maintains the instrument master data and install base, including updating new accounts, field service engineer assignments, and PM and upgrade completions.
Added 1 min ago
LC
Principal Engineer Technician - Materials
Lake County
Libertyville, IL
- $25.34 to $30.4 USD / hour
Prepare reports documenting material testing, compare contractor's quality control QC with QA results for compliance, then promptly communicate findings with engineers, consultants and…
Added 2 mins ago
McWane Ductile Ohio - Controls Engineer - Poles
McWane, Inc.
Coshocton, OH
McWane Poles is seeking a highly motivated Controls Engineer to join our team. As a sister company of McWane Ductile, McWane Poles is a leading manufacturer of utility poles and structures…
Added 3 mins ago
L
Software Engineer: Front-End
LogicGate
Chicago, IL
- $105,000 to $130,000 USD / year
As a Front-End Software Engineer at LogicGate, you will build responsive, high-performing user experiences across Risk Cloud®, our market-leading AI GRC platform. Risk and compliance teams…
Added 3 mins ago
G
PE Land Development
GPAC
Jackson, MS
- $57,000 to $151,100 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 3 mins ago
G
PE Land Development
GPAC
Gulfport, MS
- $67,000 to $125,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 3 mins ago
G
Civil Design Engineer
GPAC
Austin, TX
- $80,000 to $100,000 USD / year
We are seeking a talented and motivated Civil Design Engineer to join our growing team. This individual will be responsible for the design and development of land development and…
Added 4 mins ago
G
Civil Professional Engineer (PE)
GPAC
Austin, TX
- $100,000 to $130,000 USD / year
We are seeking a licensed Civil Professional Engineer (PE) to join our growing civil engineering division of our multi-disciplinary firm. The successful candidate will lead the design and…
Added 4 mins ago
Enterprise Architect (Solutions Engineer), Identity
Workday, Inc.
Remote, United States
Serve as a trusted advisor to prospects and customers on identity governance, authentication, authorization, and access control strategies.
Added 4 mins ago
G
Project Manager, PE - Land Development
GPAC
Austin, TX
- $100,000 to $165,000 USD / year
We are seeking an experienced Professional Engineer (PE) to join our Land Development team in a Project Manager capacity. This individual will play a key role in leading projects, managing…
Added 5 mins ago
G
Civil Design Engineer
GPAC
Orlando, FL
- $80,000 to $100,000 USD / year
We are seeking a talented and motivated Civil Design Engineer to join our growing team. This individual will be responsible for the design and development of land development and…
Added 5 mins ago
G
Civil Professional Engineer (PE)
GPAC
Orlando, FL
- $100,000 to $130,000 USD / year
We are seeking a licensed Civil Professional Engineer (PE) to join our growing civil engineering division of our multi-disciplinary firm. The successful candidate will lead the design and…
Added 8 mins ago
Sr Engineer (Perception)
Ranpak
Shelton, CT
Ranpak Corporation seeks a Sr. Perception Engineer, in Shelton, CT, to develop advanced software modules for robotic perception systems. Position requires a Bachelor of Science (or foreign…
Added 8 mins ago
Project Director of Utilities
XL FERROVIAL CONSTRUCTION US CORP.
Atlanta, GA
Added 10 mins ago
A
Electrical Engineer
Actalent
Pocasset, MA
- $45 to $65 USD / hour
This Electrical Engineer role focuses on designing, integrating, and validating electrical and electromechanical systems that support advanced technologies such as autonomous underwater…
Added 10 mins ago
Mechanical Engineer
Actalent
Pocasset, MA
Review and scrub bills of material (BOMs) for accuracy, completeness, and configuration control to support reliable manufacturing.
Added 10 mins ago
A
Mechanical Systems Engineer
Actalent
Costa Mesa, CA
- $70 to $96 USD / hour
…solutions for complex global challenges.As a Mechanical Systems Engineer, you'll play a key role in developing a groundbreaking autonomous underwater vehicle platform from a clean-sheet…
Added 11 mins ago
A
Manufacturing Engineer
Actalent
Charlotte, NC
- $45 to $48 USD / hour
Job Title: Manufacturing Engineer Job DescriptionThe Manufacturing Engineer serves as the primary technical resource supporting air-cooled chiller manufacturing operations on 2nd shift.…
Added 11 mins ago
A
Continuous Improvement Engineer
Actalent
Bedford, OH
- $48 to $53 USD / hour
Job DescriptionThis hands-on Continuous Improvement Engineer role leads lean initiatives directly on the manufacturing floor while partnering closely with Operations leadership,…

Intuitive

Technical Support Engineer 2

Remote, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies - like the da Vinci surgical system and Ion - have transformed how care is delivered for millions of patients worldwide. We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world. The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful - because every improvement we make has the potential to change a life. If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

Primary Function of the Position Front line phone support for Customers, Field Engineers, and Sales Professionals. Professionally answer incoming calls, understand the customer’s needs and their environment to resolve Tier 1 customer issues. Accurately document reported complaints within CRM database. Understand processes and make recommendations to improve overall team efficiency and provide a superior level of customer support and satisfaction. Essential Job Duties

Provide intraoperative and non-intraoperative technical phone support to customers and field personnel including Sales, Service, Marketing, etc.
Quickly become knowledgeable on policies, processes and procedures as well as, knowledge of best practices.
Analyze and troubleshoot complex robotic problems using remote diagnostics over the telephone. Some on-site or in-house service support may be required.
Perform system error log reviews, providing a summary of findings and recommendations to field service.
Review auto-generated cases and dispatch work orders as required through CRM.
Author and review articles in the Knowledge Base per assigned goal.
Drive resolution of all product performance issues until an acceptable solution is identified and implemented or it is determined that escalation is necessary.
Drive key metrics to support corporate/departmental goals.
Facilitate the escalation of technical requests from field engineers.
Responsible for creating, dispatching, and tracking work orders in the CRM business system.
Ensure processes are in place in accordance with FDA compliance.
Have a flexible work schedule, including holidays.
Ad-hoc projects as assigned by management.

Qualifications

Required Skills and Experience

Effective analytical, troubleshooting and problem-solving skills required.
Familiarity of Operating Room protocols, anatomic terminology and knowledge of medical device products is a plus.
Candidate must have excellent oral, written communication skills, as well as customer service skills.
Working knowledge of computers and standard software applications, preferably with Salesforce and Microsoft office.
Experience providing Tier 1 Customer level support

Required Education and Training

Associate's Degree/certification in electronics, mechanical, electrical, or biomedical engineering, and/or two years of related job experience.
Requires a minimum of one year in a Service Engineer role or at least two years of relevant experience in technical support, call center operations, or a similar technical position - preferably within the medical device or healthcare technology.

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role. Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. Mandatory Notices U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status. Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process). For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. This position may be filled at a different job level than listed here depending on

business need and/or on the selected candidate’s experience, knowledge and skills.

Compensation will be based primarily on the job level at which the role is filled and the

candidate’s qualifications, consistent with applicable law.

Accommodation & Accessibility Notice:

Intuitive is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require assistance or an accommodation during any part of the application or interview process, please contact People Services at HRHelpNow@intusurg.com. We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target base compensation ranges are listed.

Apply About employer

More about this job

Skills

Technical support
Sales
Answer incoming calls
Customer service
Troubleshoot
Read articles
Dispatching
Regulatory compliance
Troubleshooting
Problem solving
Communication skills
Salesforce
Microsoft Office
Biomedical engineering

Report this job