Job Overview Come join Intuit's Tech Programs and Operations organization as a Senior Staff Technical Program Manager, delivering product programs for QuickBooks customers within the Global Business Solutions Group (GBSG). QuickBooks runs on one AI-native platform in more than 100 countries. Your initial scope will focus on the International program portfolio across the UK, Canada, Australia and other markets, with other programs added as business needs arise. You will partner with product, engineering and marketing leaders to turn strategy into committed plans and ship them release after release. Each market has its own needs, but the heart of the job is strong technical program management. We are looking for a strong TPM with deep technical understanding, rigorous execution, customer empathy, and a track record of building trust with senior business and engineering partners. You approach every program and challenge with an AI-first lens, and you look for ways to automate and simplify everything you do.
This role is responsible for stewarding critical, cross-program initiatives and driving transformational change, while showing day to day what AI-native program management looks like. How You Will Grow
You will be part of Tech Programs and Operations, one program management organization across Intuit's Tech Ecosystem, where you have the opportunity to learn from program leaders driving Intuit's most important Tech priorities. You will also join a strong, cross-organizational Intuit Technical Program Management community that comes together to share experiences and solve problems we care about. You will partner with an experienced program leadership team that helps break down barriers, so you can grow your career, increase your contribution to the company and speed up innovation for customers around the world, including building your own AI-native program management practice. You will give back by sharing your craft expertise, mentoring colleagues, and building a culture of trust and engagement.
Responsibilities
- Lead with influence: Bring together business and technical outcomes across multiple programs. Partner with VP+ product and engineering leaders to set priorities each quarter, balance near-term delivery with broader portfolio impact, lead cross-program tradeoffs and make sure decisions stick, tying the portfolio's execution to company-wide Tech priorities.
- Deliver exceptional results: Lead teams to define program outcomes, frameworks, end-to-end plans and governance for complex programs, such as launches that roll out across several markets. Run the operating rhythm: planning, weekly reviews, executive updates and dashboards. Drive release readiness from quality gates through go/no-go and launch. Find risks and dependencies upfront, find the fastest path to green, and use trends and insights to push for plan changes when needed.
- Champion change: Be a boundaryless change leader with a strong network across product, engineering, go-to-market and shared platform teams. Shape the change strategy and plan for complex efforts, such as building new products in a global by design manner, and drive it end to end. Coach and influence stakeholders at all levels to keep momentum.
- Build, scale and mentor: Define and put in place frameworks, tools and templates that are repeatable and scale. Experiment with new approaches, including AI, and scale what works across programs and through others. Share what you learn with the TPM community and coach other program managers.
- Master AI-native technical leadership: Bring deep SDLC knowledge and systems thinking to complex technical programs. Learn new areas fast and hold your own with technical experts on architecture and tradeoffs. Shape how AI is used across programs, and partner with engineering leaders to set governance norms for AI-assisted delivery that protect quality without slowing teams down. Understand Intuit's Tech Strategy, and help teams raise engineering excellence and development velocity.
Qualifications
Qualifications
- Proven leadership: 10+ years building, leading and delivering complex, large-scale technical programs in a matrixed organization, including running several programs at once across teams and sites.
- Technical acumen: Deep understanding of software development approaches, architecture and lifecycles, including agent-driven development and platform architectures. Agile experience strongly preferred.
- Hands-on AI builder: Uses AI agents to deliver programs today, not just to draft updates. Puts AI to work across the program lifecycle, from planning and tracking to risk management and reporting, and holds AI output to the same quality bar as any other work.
- Strategic thinker: Connects business strategy, market context and internal realities across multiple programs. Prioritizes across programs and organizations, leads tradeoff discussions, and gets leaders aligned on a path forward.
- Exceptional communicator: Clear, concise writer and speaker who can influence at every level, from engineers to senior executives, including partners in other time zones.
- Data-driven mindset: Gathers and uses data, including AI and analytics tools, to track progress, spot risks early and drive decisions.
- Education: Bachelor's degree in Computer Science, Engineering or a related field, or equivalent work experience. PMP, Agile certification, or equivalent hands-on program management experience is a plus.
Preferred Qualifications
- Experience in B2B SaaS or Fintech, such as accounting, payments, tax or banking software.
- Experience delivering programs across several markets or regions on a shared platform.
- Has built AI tools or agent workflows that other teams adopted, such as automated status reporting, risk summaries or dashboards.
- Has set up a portfolio operating rhythm from scratch: planning cycles, weekly reviews and executive reporting.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
The expected base pay range for this position is:
Mountain View $202,000 - $273,500
