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Manager of Customer Success
Varonis
United States
The Manager of Customer Success leads a team of Technical Account Managers and Customer Success Professionals with a mission to drive customer retention, satisfaction, and growth. You will…
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Product Manager, Developer Ecosystem
Reddit
Remote, United States
We are looking for a Staff Product Manager to lead Reddit's Builder Ecosystem product strategy. This person will define the roadmap for how Reddit moves from a developer-only ecosystem to a…
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NY
Information Security Manager
New York Genome Center
New York, NY · NY
- $130,000 to $150,000 USD / year
The Information Security Manager manages the implementation and ongoing operation of the New York Genome Center’s (‘NYGC’) information security program to protect clinical, research, and…
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Intermediate Systems Administrator
Raventek Solution Partners LLC
Hurlburt AFB, FL
…maintenance for mission-critical IT systems supporting AFSOC PED operations. This role is responsible for ensuring the availability, security, and performance of systems required for…
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Prior Authorizations Spec 2 / PAS Fin Clearance Institutes
Hartford HealthCare Corp.
Location
Under the direction of the Manager, Prior Authorization Services, HHC Cancer Institute, performs all duties required to obtain insurance prior authorizations for chemotherapy and other…
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P
Restaurant Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Oklahoma City, OK
- $65,000 to $75,000 USD / year
…difference. We're looking for a dynamic and driven Restaurant Manager who is ready to lead from the front, inspire teams, and uphold the traditions that have made Saltgrass a destination…
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P
Senior Service Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Omaha, NE
- $70,000 to $80,000 USD / year
…it's our people who keep them coming back. As a Senior Service Manager, you'll play a vital role in shaping every guest interaction, developing high-performing teams, and setting the…
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Prior Authorizations Spec 2 / PAS Fin Clearance Institutes
Hartford HealthCare Corp.
Farmington, CT
Under the direction of the Manager, Prior Authorization Services, HHC Cancer Institute, performs all duties required to obtain insurance prior authorizations for chemotherapy and other…
Added just now
Prior Authorizations Spec 2 / PAS Fin Clearance Institutes
Hartford HealthCare Corp.
Farmington, CT
Under the direction of the Manager, Prior Authorization Services, HHC Cancer Institute, performs all duties required to obtain insurance prior authorizations for chemotherapy and other…
Added just now
P
Restaurant Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Beaumont, TX
- $65,000 to $75,000 USD / year
…difference. We're looking for a dynamic and driven Restaurant Manager who is ready to lead from the front, inspire teams, and uphold the traditions that have made Saltgrass a destination…
Added just now
P
Senior Service Manager
projects/helpful-passage-853/companies/30ad1728-df4c-4814-8980-df0542fd3503
Liberty, MO
- $65,000 to $75,000 USD / year
…it's our people who keep them coming back. As a Senior Service Manager, you'll play a vital role in shaping every guest interaction, developing high-performing teams, and setting the…
Added 1 min ago
GMS Systems Analyst
Sapsol Technologies Inc
Remote, United States
…system modifications and maintenance activities to ERCOT grid operations. Maximizes EMS uptime and mitigates system failures. Analyzes user requirements, procedures, and problems to…
Added 1 min ago
1
Junk Removal and Sales Training
1-800-GOT-JUNK?
Denver, CO · Centennial, CO
- $27 to $30 USD / hour
Many of our top performers go on to leadership, operations, recruiting, or higher-level sales roles.
Added 1 min ago
BF
Development Manager
Bonton Farms
Dallas, TX
- $65,000 to $75,000 USD / year
The Development Manager is a strategic fundraising leader responsible for driving philanthropic growth through donor acquisition, cultivation, stewardship, and long-term relationship…
Added 1 min ago
BS
Community Ambassador PT (7532)
B.HOM Student Living
Atlanta, GA
- $12 USD / hour
Valuable leadership and professional development experience
Added 1 min ago
BS
Maintenance Technician (7534)
B.HOM Student Living
Urbana, IL
- $28 USD / hour
Reports To: Maintenance Supervisor / General Manager
Added 1 min ago
J
Shift Supervisor
Jushi
Alexandria, VA
- $22 USD / hour
…U.S. The Shift Supervisor will partner with the Dispensary Manager to lead the team. This role should lead by example by being the ultimate illustration of service, dedication, pace, and…
Added 1 min ago
Operations Manager III - TS/SCI
CACI
Fort Belvoir, VA · Fort Belvoir
CACI is looking for an experienced Operations Manager to support our work on a mission critical program located in Fort Belvoir, VA.
Added 1 min ago
Internship (Summer 2027) - Property Management
NHE, Inc.
Greenville, SC
…Greenville, SC, but may take direction from the Regional Property Manager or on-site Community Manager during their time at…
Added 2 mins ago
Manager, Hardware Quality
Divergent
Torrance, CA
The Manager, Hardware Qualtiy is responsible for driving build quality and mission success across Divergent’s products by leading a team of engineers focused on quality, reliability,…
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Industrial Engineering Lead - Toledo, OH
Military Spouse Jobs & VetJobs
United States
CAP – goal setting, mid-year and year-end reviews, managing results and evaluating/coaching individual performance, compensation planning and communication, training and development planning
Added 2 mins ago
General Manager
Chicken Express
Mont Belvieu, TX
Take full responsibility for operations, upholding Crispy Creativity in menu execution, guest experience, and team development.
Added 2 mins ago
General Manager
Chicken Express
Dayton, TX
Take full responsibility for operations, upholding Crispy Creativity in menu execution, guest experience, and team development.
Added 2 mins ago
General Manager
Chicken Express
Baytown, TX
Take full responsibility for operations, upholding Crispy Creativity in menu execution, guest experience, and team development.
Added 2 mins ago
General Manager
Chicken Express
Livingston, TX
Take full responsibility for operations, upholding Crispy Creativity in menu execution, guest experience, and team development.

INTRALOT INC

Call Center Operator _Admin Support

Helena, MT, United States

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Job details

Experience: 2 years’ experience as an Administrative Assistant or similar work experience
Posting language: English

Original job description

Normal 0 false false false EN-US X-NONE X-NONE INTRALOT is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, INTRALOT offers custom-made integrated solutions, which ensure maximum efficiency and absolute security. Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games.

Education, Training and Experience

High school diploma or equivalent; some college or associate’s degree preferred
2 years’ experience as an Administrative Assistant or similar work experience
One (1) year prior related customer service experience, preferably in a technical call center environment
Call tracking system experience preferred

Knowledge, Skills and Abilities

Knowledge of MS Office, with proficiency in Outlook, Word, and Excel
Ability to explain technical information to a non-technical client
Strong time management and multi-tasking ability
Excellent written and verbal communication skills
Technical customer service skills for troubleshooting various software and hardware
Ability to work in a team environment
Understanding of help desk operations, tools, methodologies and processes
Knowledge of general office procedures
Front office organization, filing, and management
Receptionist skills including interacting with customers, vendors, and employees at all organizational levels
Generating correspondence, mailing, incoming and outgoing shipments
Keyboarding and note-taking skills
Expense reconciliation skills
Familiar with various office equipment i.e. multi-line phone scanner, copier and printer
Ability to maintain consistent office supplies inventory for office personnel
Ability to maintain confidentiality of corporate data
Ability to coordinate varying staff schedules
Knowledge of tracking software

Duties and Responsibilities Under the direct supervision of the Account Manager, perform the following duties and responsibilities. Other miscellaneous duties may be assigned.

Manage inbound and outbound phone calls from/to Lottery Sales Agents
Dispatch technicians as appropriate for on-site repairs
Effectively troubleshoot equipment and related issues or problems in response to inbound
Perform administrative support duties as necessary to support staff
Responsibilities will include, but not be limited to:
Producing correspondence, reports, memos, and other routine office materials
Screening and directing visitors and incoming calls
Computer-related clerical work and receptionist work
Mailing and filing
Expense reconciliation
Following up on subsequent staff requests.

Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility.

Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State Lottery and Intralot USA is a requirement of employment. A pre-employment drug screening is also a requirement.

Intralot, Inc. is an Equal Opportunity Employer

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