Jobs in the United States

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Added 1 min ago
Seasonal Retail Sales Associate, Woodland Hills
Macy's
Tulsa, OK
We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
Added 1 min ago
M
Retail Sales Associate, Manhattan Beach - Part Time
Macy's
Manhattan Beach, CA
- Part-time
We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
Added 1 min ago
M
Retail Sales Associate, Rosedale Center - Part Time
Macy's
Roseville, MN
- Part-time
We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
Added 1 min ago
M
Retail Commission Sales Associate - Fine Jewelry, Biltmore Fashion Park - Full Time
Macy's
Phoenix, AZ
- Full-time
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex, creating shopping experiences that make every customer feel welcomed,…
Added 1 min ago
M
Retail Selling Support Associate - Womens Clothing, Crabtree Valley Mall - Part Time
Macy's
Raleigh, NC
- Part-time
…from start to finish. In addition to delivering exceptional service, you’ll help maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to…
Added 1 min ago
M
Retail Support Associate - Shoe Expeditor, Century City - Full Time
Macy's
Los Angeles, CA
- Full-time
…clean and organized, all while providing exceptional customer service. As a Shoe Expeditor you will possess a sense of urgency, attention to detail, and a collaborative spirit and teamwork…
Added 1 min ago
M
Retail Fragrances Sales Associate - Womens, Woodfield - Full Time
Macy's
Schaumburg, IL
- Full-time
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance…
Added 1 min ago
M
Retail Selling Support Associate - Womens Clothing, Scottsdale Fashion Square - Part Time
Macy's
Scottsdale, AZ
- Part-time
…from start to finish. In addition to delivering exceptional service, you’ll help maintain merchandise standards, support fitting room and sales floor upkeep, and assist with fulfillment to…
Added 1 min ago
M
Retail Merchandising Support Associate, Memorial City - Full Time
Macy's
Houston, TX
- Full-time
We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
Added 1 min ago
Seasonal Retail Commission Sales Associate - Fine Jewelry, Baybrook
Macy's
Friendswood, TX
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex, creating shopping experiences that make every customer feel welcomed,…
Added 1 min ago
M
Retail Cosmetics Sales Associate - Prestige Beauty, Manhattan Beach - Part Time
Macy's
Manhattan Beach, CA
- Part-time
…through consistent follow-up, virtual outreach, and personalized service - always with the goal of exceeding expectations and achieving sales…
Added 1 min ago
Seasonal Retail Commission Sales Associate - Fine Jewelry, Rosedale Center
Macy's
Roseville, MN
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex, creating shopping experiences that make every customer feel welcomed,…
Added 1 min ago
Seasonal Retail Commission Sales Associate - Fine Jewelry, Towson Town Center
Macy's
Towson, MD
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex, creating shopping experiences that make every customer feel welcomed,…
Added 1 min ago
M
Retail Sales Associate, Green Hills - Full Time
Macy's
Nashville, TN
- Full-time
We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
Added 1 min ago
M
Retail Sales Associate, Rosedale Center - Full Time
Macy's
Roseville, MN
- Full-time
We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
Added 1 min ago
Seasonal Retail Commission Sales Associate - Fine Jewelry, Wheaton Plaza
Macy's
Wheaton, MD
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex, creating shopping experiences that make every customer feel welcomed,…
Added 1 min ago
M
At Your Service Center Associate, Menlo Park - Part Time
Macy's
Edison, NJ
- Part-time
As an At Your Service Center Colleague, you are at the heart of delivering a seamless and personalized shopping experience. You’ll support all At Your Service activities, including Buy…
Added 1 min ago
M
Retail Customer Experience Associate, Pearland - Full Time
Macy's
Pearland, TX
- Full-time
…and elevate the overall customer experience. In addition to service and selling, you’ll support operational excellence through floor readiness, event execution, merchandise setup, and…
Added 2 mins ago
M
Retail Sales Associate, Ala Moana Center - Full Time
Macy's
Honolulu, HI
- Full-time
We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
Added 2 mins ago
M
Retail Customer Experience Associate, Maui - Part Time
Macy's
Kahului, HI
- Part-time
…and elevate the overall customer experience. In addition to service and selling, you’ll support operational excellence through floor readiness, event execution, merchandise setup, and…
Added 2 mins ago
Seasonal Retail Sales Associate, Broadcasting Square
Macy's
Wyomissing, PA
We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
Added 2 mins ago
M
Retail Sales Associate - Furniture/Mattresses/Rugs, North County Fair - Part Time
Macy's
Escondido, CA
- Part-time
As a Furniture Sales Colleague, also known as a Big Ticket Colleague, you provide outstanding customer service in our Furniture areas and create shopping experiences that make every…
Added 2 mins ago
M
Warehouse Associate, China Grove - Full Time
Macy's
China Grove, NC
- Full-time
…you complete contributes to on-time delivery and excellent service, making a real impact on our customers and your…
Added 2 mins ago
Seasonal Retail Commission Sales Associate - Fine Jewelry, Capitola
Macy's
Capitola, CA
As a Fine Jewelry Sales Colleague, you provide outstanding customer service in our Fine Jewelry and Watch Complex, creating shopping experiences that make every customer feel welcomed,…
Added 2 mins ago
M
Retail Customer Experience Associate, Bozeman Gallatin Valley - Full Time
Macy's
Bozeman, MT
- Full-time
…and elevate the overall customer experience. In addition to service and selling, you’ll support operational excellence through floor readiness, event execution, merchandise setup, and…

Intracom Telecom

Wireless Technical Support Engineer

Remote, United States

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Job details

Experience: Minimum 8-10 years of proven working experience in Technical Support or Field Engineer Roles directly involving the installation, commissioning, and troubleshooting of RF systems.
Posting language: English
Posted: Oct 29, 2026

Original job description

INTRACOM TELECOM is a global telecommunications systems and solutions vendor, recognized as a market leader for over 40 years. At the forefront of innovation in wireless access and transmission, we offer a competitive software portfolio alongside a comprehensive range of professional services across various market domains. Our mission is to shape the future through technology, with human capital as the key driver of success in today's fast-paced business environment. Our highly skilled and experienced professionals are instrumental in achieving our ambitious objectives and enhancing our ability to serve customers effectively.

About the Role:

We are seeking a Technical Support Engineer to support our world-class packet microwave and millimeter-wave radio systems, used in front-haul and mobile backhaul transport of 3G/4G/5G networks, as well as in fixed wireless access broadband systems. You will work on both customer technical support and field implementation projects across USA. The successful candidate will work directly with hardware & software in both lab and customer-site environments, supporting link commissioning, network integration, and troubleshooting throughout the product lifecycle.

Responsibilities

Provide technical support for wireless systems, addressing customer inquiries and troubleshooting issues related to microwave (MW) and millimeter-wave (mmW) systems and related network protocols
Travel to customer sites to supervise the installation, alignment and commissioning of trial systems and train customer engineers to install and operate our wireless solutions
Manage computer systems and hardware, ensuring optimal performance and security through effective IT support and desktop support practices
Collaborate with internal engineering and R&D teams on escalations and product improvement to resolve complex technical challenges and enhance customer service experience
Liaise directly with customer engineering teams to communicate findings and resolutions and prepare technical documentation and reports using Microsoft Office and SQL
Investigating and resolving throughput and performance issues reported on deployed wireless links
Associate or Bachelor’s degree in Telecommunications/Electrical Engineering/Physics
Minimum 8-10 years of proven working experience in Technical Support or Field Engineer Roles directly involving the installation, commissioning, and troubleshooting of RF systems.
Hands-on experience with point-to-point microwave and/or point-to-multipoint radio systems is highly desirable.
Solid working knowledge of RF systems theory, including link budget analysis, antenna alignment, and adaptive modulation behavior.
Working knowledge of L2/L3 networking and protocols, including VLANs, routing, and SNMP, as applied to network element management and NMS/OSS.
Working knowledge of Linux
US work authorization and residency in the US required
Availability to travel within USA

Desired Skills

Experience in using network protocol analyzers and traffic generators
Knowledge of SQL
Knowledge of Network management protocols (SNMP)
Physical layer diagnostic experience
Experience with NMS/OSS systems for wireless or microwave equipment

Personal characteristics

Strong problem-solving skills, creativity and attention to detail
Results-oriented, able to articulate the reasoning behind decisions and trade-offs
Flexible, with a strong desire to learn and accept new challenges
Stress-tolerant, with ability to adapt to shifting priorities and schedules, able to develop, organize and manage multiple tasks
Self-motivated, with a sense of urgency to meet project goals and schedules while working with minimal supervision

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More about this job

Skills

Technical support
Troubleshooting
Customer service
Microsoft Office
SQL
Electrical engineering
Systems theory
SNMP
Linux
Network administration
Problem solving
Attention to detail

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