Director, Petroleum

Fuel Oil Director Intertek, a leading provider of quality and safety solutions to many of the world’s top-recognized brands and companies, is actively seeking a Fuel Oil Director to join our Caleb Brett team, on site, at our Channelview, TX facility. This is a fantastic opportunity to grow a versatile career in the Inspection and Testing business, with Intertek, a Global and Award-winning leader in the ATIC Industry! Intertek Caleb Brett provides specialized Cargo inspection and analytical assessment services to the oil and gas, chemical and other commodities markets. With a global network of laboratories, 24/7 availability, and more than 130 years of exceptional customer service, our customers receive independent inspection and testing with industry-leading customer service. Intertek / Caleb Brett is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life. What are we looking for? The Fuel Oil Director - United States is responsible for coordinating and supporting fuel oil inspection, sampling, measurement, testing, and operational service activities across the U.S. Caleb Brett network. The role provides a consistent national point of coordination between customers, branches, laboratories, operations leaders, and commercial teams to help ensure safe, timely, accurate, and customer-focused execution. The coordinator supports service quality, resource alignment, problem resolution, standardized work practices, and growth of fuel oil business while promoting Intertek’s 10X Energies and commitment to doing business the right way. Shift/Schedule: normal business hours plus occasional overtime

Salary & Benefits Information:

Individual compensation packages are on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons. In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.

What you’ll do:

• Coordinate fuel oil inspection and laboratory service requirements across U.S. locations, including job planning, branch handoffs, resource visibility, scheduling support, and customer communication.
• Serve as a central point of contact for multi-location and key-account fuel oil work to promote consistent execution of customer instructions, specifications, reporting requirements, and service expectations.
• Support branches with vessel, terminal, refinery, pipeline, tank-transfer, and other fuel oil related assignments, escalating resource, timing, safety, quality, or technical concerns when needed.
• Coordinate communication among field operations, laboratories, customers, and commercial teams so samples, test requirements, results, documentation, and operational updates move efficiently through the service process.
• Help standardize fuel oil operating practices across branches, including work instructions, handoff expectations, documentation, job closeout, and lessons learned.
• Monitor open or complex assignments and proactively identify potential service delays, testing issues, customer concerns, or execution gaps; facilitate timely resolution and escalation.
• Support implementation of customer-specific requirements and train or coach branch personnel on fuel oil account expectations, service protocols, and problem-prevention practices.
• Partner with Key Account Managers and business leaders to support retention and expansion of fuel oil accounts and identify opportunities for additional inspection and laboratory services.
• Review recurring service issues, claims, nonconformances, and customer feedback; coordinate corrective actions and share preventive practices with affected branches.
• Promote consistent application of applicable company safety, quality, ethics, and compliance requirements during fuel oil operations.
• Support operational performance tracking, including turnaround time, service exceptions, customer commitments, workload, and other agreed key performance indicators.
• Maintain effective stakeholder communication and keep branch and business leaders informed of significant risks, customer escalations, resource constraints, or service opportunities.
• Support business continuity during high-volume periods, weather events, outages, special projects, and other situations requiring coordination among multiple U.S. locations.
• Perform other duties as required.

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.

Minimum Requirements & Qualifications:

• Three or more years of relevant experience in petroleum inspection, fuel oil operations, petroleum laboratory services, terminal/refinery operations, marine cargo services, or a closely related field preferred.
• Working knowledge of fuel oil inspection, sampling, measurement, testing, and reporting workflows; ability to understand customer specifications and operational instructions.
• Ability to coordinate work across multiple branches and functions without direct authority and to achieve results through collaboration, follow-up, and influence.
• Strong customer-service orientation with demonstrated ability to manage priorities, resolve operational issues, and communicate professionally during time-sensitive situations.
• Ability to work in a fast-paced, multi-tasking environment with shifting priorities, after-hours operational needs, and demanding deadlines.
• Detail-oriented with strong organizational, documentation, and time-management skills.
• Effective verbal, written, and presentation communication skills.
• Proficiency with standard business software and ability to learn company operational and laboratory systems.
• Must possess the fundamental technical and administrative skills required to perform the job duties.
• Must be customer-focused and quality-driven.
• Model Intertek’s 10X Energies at all times in the workplace, practicing business the right way.
• Be aware of and adhere to safety practices and policies to ensure your own safety and the safety of others who may be affected by your actions at work.
• Ability to travel within the United States as business needs dictate; approximately 25% travel anticipated.

Preferred Requirements & Qualifications:

• Associate or Bachelor’s degree in business, chemistry, maritime studies, petroleum technology, logistics, or a related discipline.
• Experience supporting fuel oil, bunker fuel, marine fuel, refinery, terminal, or petroleum cargo inspection activities across multiple locations.
• Familiarity with relevant ASTM, ISO, API, and industry/customer methods or specifications used in petroleum inspection and testing.
• Experience supporting key accounts, multi-site customers, continuous improvement, or operational performance initiatives.

Intertek: Total Quality. Assured. Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers’ expectations, while engaging with our employees to be 10X in their performance and professional growth. Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed. We Value Diversity Intertek’s network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email intertekhrusa@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

*Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Intertek Caleb Brett is leading Total Quality Assurance provider to industries worldwide and experts in qualitative and quantitative analytical assessment services to the oil and gas, chemical, and other commodities markets. With international 24/7/365 service and coordination coverage, we treat each cargo as if it were our own. Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.