Inside Sales Representative

JOB REQUIREMENTS: Inside Sales Representative I-State Truck Center \| Marshfield, WI Drive Sales. Support Customers. Keep Equipment Moving. Are you a customer-focused sales professional who thrives in a fast-paced environment and enjoys supporting complex equipment sales from quote to delivery? I-State Truck Center is seeking an Inside Sales Representative to support our Railroad (RR) and Material Handling (MH) sales operations. This role will work closely with and support the operations, sales activities, and customers served by our Marshfield, Wisconsin location. In this role, you\'ll partner closely with Outside Sales Representatives, customers, vendors, and internal teams to coordinate equipment orders, prepare quotations, track inventory, manage sales documentation, and deliver exceptional customer support. This position plays a critical role in supporting the sale of new and used trucks, chassis, cranes, forklifts, and related equipment throughout the sales cycle. If you\'re organized, detail-oriented, customer-focused, and motivated by supporting a successful sales team, we\'d like to hear from you. Duties and Responsibilities Customer & Sales Support Answer customer inquiries by phone, email, and other communication channels. Process customer sales orders accurately and efficiently. Make outbound sales calls to existing and prospective customers. Support RR and MH sales efforts within assigned territories through customer contact, lead follow-up, and sales support activities. Assist key RR and MH accounts and provide support to Outside Sales Representatives as needed. Develop strong customer relationships through professional communication and responsive service. Recommend additional products, equipment, and services based on customer needs and inventory availability. Handle customer inquiries, concerns, and complaints in a prompt and professional manner. Track weekly, monthly, and quarterly sales activity and performance metrics. Maintain accurate customer records and sales activities within the CRM system. Capture and document customer information for future follow-up opportunities. Sales Administration & Order Management Create quotes and sales proposals for the outside sales team. Utilize SpecPro to quote and configure new Western Star and Freightliner cab and chassis units for RR and MH customers. Enter and process new equipment orders within company systems. Create Excel build packets and supports documentation for new equipment builds. Prepare and submit all required sales and invoicing documentation, including: Sales agreements Signed quotations Delivery requests Manufacturer Statement of Origin (MSO) requests Federal Excise Tax (FET) calculations Invoicing support documentation Track equipment build schedules and communicate lead-time... For full info follow application link. Equal Opportunity Employer minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/E4D8B634BA4D4F7D