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Added 1 min ago
SECURITY MONITOR II
The GEO Group
Edinburg, TX
…diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to…
Added 1 min ago
Program Director - Adult Day Program
Advanced Rehab Center of Tustin
Orange, CA
Direct and oversee all daily operations of the adult day program.
Added 4 mins ago
VH
Registered Nurse - Resuscitation Education Initiative (REdl) Program Director
Veterans Health Administration
Johnson City, TN
- $66,551 to $126,098 USD / year
The Resuscitation Education Initiative (REdl) Program Director Registered Nurse (RN) is responsible for providing expert, evidence-based education to staff. Provides educational instruction…
Added 4 mins ago
VH
Program Analyst
Veterans Health Administration
Washington, DC · Location Negotiable After Selection
- $89,508 to $172,980 USD / year
Supports the data, information, analytics, and reporting work of the VSSC-EHRA Section including the development and maintenance of real-time and near real-time national clinical,…
Added 4 mins ago
VH
Dietitian - Clinical
Veterans Health Administration
Lebanon, PA
- $51,481 to $99,053 USD / year
Collaborates with the Food Operations Section and department leadership to enhance the Veterans' dining experience, support patient satisfaction, and serve as a liaison between clinical…
Added 4 mins ago
VH
Mental Health Assistant Nurse Manager
Veterans Health Administration
West Palm Beach, FL
- $91,169 to $143,069 USD / year
…direction and supervision of specific orientation, training, development of staff, and evaluation of individual staff performance. They function as a role model, educator, practitioner, and…
Added 4 mins ago
VH
Training Specialist-TMS Domain Manager
Veterans Health Administration
Martinsburg, WV
- $70,623 to $111,087 USD / year
Manages reporting needs from the TMS by interpreting and documenting business requirements from VHA Senior Leadership, Program Offices and Veterans Information Service Networks (VISN).
Added 4 mins ago
VH
Supervisory Healthcare Engineer
Veterans Health Administration
Kings, NY
- $174,922 to $227,406 USD / year
…Engineering Coordination and Integration; Facility Maintenance and Operations Management; Construction Development, Management, and Oversight; Healthcare Facility Engineering Program…
Added 4 mins ago
VH
Registered Nurse (Progressive Care)
Veterans Health Administration
San Antonio, TX
- $85,610 to $173,974 USD / year
Program Leadership: Leads interdisciplinary initiatives, influences policies, and improves care across programs or services.
Added 4 mins ago
IA
Deportation Officer
Immigration and Customs Enforcement
Atlanta, GA · Tampa, FL · Garden City, KS · Stuart, FL · Van Nuys, CA · Lake Charles, LA · Rock Island, IL · Madison, WI · Tucson, AZ · Saint George, UT · Lumpkin, GA · Fresno, CA · Morgan Hill, CA · Folkston, GA · Jacksonville, FL · Roanoke, VA · Newport, ME · Alexandria, LA · Jena, LA · Casper, WY · Saint Albans, VT · Santa Maria, CA · Gadsden, AL · Orem, UT · Salisbury, MD · Harrisonburg, VA · Ruston, LA · Scarborough, ME · Gillette, WY · Spokane, WA · Lexington, KY · Chantilly, VA · Ogden, UT · San Diego, CA · Milwaukee, WI · Green Bay, WI · Bowling Green, VA · Bowling Green, KY · Phoenix, AZ · Mobile, AL · Tallahassee, FL · Wenatchee, WA · Jonesboro, LA · Dover, DE · Fort Myers, FL · Texarkana, AR · Aurora, CO · Seattle, WA · Louisville, KY · Plantation, FL · Winnfield, LA · Providence County, RI · San Bernardino, CA · Oakdale, LA · Norfolk, VA · Wichita Falls, TX · Salt Lake City, UT · El Centro, CA · Taylor, TX · Flagstaff, AZ · Lafayette, LA · Richland, WA · Miramar, FL · San Francisco, CA · Durango, CO · Colorado Springs, CO · Calexico, CA · Houma, LA · Florence, AZ · Panama City, FL · Sioux City, IA · Hudson, CO · Pensacola, FL · Salem, VA · Pompano Beach, FL · Pinedale, WY · Los Angeles, CA · Waco, TX · Camarillo, CA · Montgomery, AL · Little Rock, AR · Yuma, AZ · Wichita, KS · Honolulu, HI · Sacramento, CA · Grand Junction, CO · Fort Wayne, IN · Yakima, WA · Florence, CO · Redding, CA · Des Moines, IA · New Orleans, LA · Bakersfield, CA · Baton Rouge, LA · Burlington, MA · Idaho Falls, ID · Broadview, IL · Charleston, WV · Indianapolis, IN · Baltimore, MD · Anchorage, AK · Cedar Rapids, IA · Lake Havasu City, AZ · Cheyenne, WY · Savannah, GA · Boise, ID · Stockton, CA · Saint Thomas · Twin Falls, ID · Santa Ana, CA · Orlando, FL · Frederick, CO · Eloy, AZ · Rock Springs, WY · Alamosa, CO · Richmond, VA · Chicago, IL · Fayetteville, AR · Miami, FL · Birmingham, AL · Fort Smith, AR · Ferndale, WA · Adelanto, CA · Tacoma, WA · Craig, CO · Lords Valley, PA · Detroit, MI · Champlain, NY · San Angelo, TX · Anahuac, TX · Philadelphia, PA · Big Spring, TX · Huntsville, TX · Pittsburgh, PA · Centennial, CO · Cary, NC · Athens, TX · Karnes City, TX · Ardmore, OK · Helena, MT · Chattanooga, TN · Springfield, MO · Kansas City, MO · Conroe, TX · Tulsa, OK · Reno, NV · Central Islip, NY · Fargo, ND · New York, NY · Pearsall, TX · Newark, NJ · Dallas, TX · Harlingen, TX · Rochester, NY · Lubbock, TX · Springfield, MA · Greer, SC · Livingston, TX · Lufkin, TX · Syracuse, NY · Billings, MT · Columbia, SC · Binghamton, NY · Del Rio, TX · Saint Louis, MO · Wilmington, NC · Manchester, NH · Hartford, CT · Medford, OR · Portland, OR · Albuquerque, NM · Hawley, PA · Grand Island, NE · York, PA · Galveston, TX · Brooklyn Heights, OH · Grand Rapids, MI · Las Cruces, NM · Mount Laurel, NJ · Laredo, TX · Memphis, TN · Midland, TX · Rapid City, SD · Anson, TX · Oklahoma City, OK · Batavia, NY · Bridgeport, CT · Duluth, MN · Roswell, NM · Dilley, TX · Newburgh, NY · San Antonio, TX · Charlotte, NC · Chaparral, NM · Blue Ash, OH · Grand Forks, ND · Fort Snelling, MN · Pearl, MS · Philipsburg, PA · Pflugerville, TX · Malta, NY · Las Vegas, NV · Elizabeth, NJ · Amarillo, TX · Westerville, OH · Austin, TX · Knoxville, TN · North Platte, NE · Greensboro, NC · Warwick, RI · Gulfport, MS · Hendersonville, NC · Williamsport, PA · Edna, TX · Eugene, OR · El Paso, TX · Allentown, PA · Houston, TX · Alvarado, TX · Corpus Christi, TX · Omaha, NE · Cranbury, NJ · Charleston, SC · Sioux Falls, SD · Nashville, TN · Minot, ND · Pecos, TX · Buffalo, NY
- $76,745 to $124,730 USD / year
…rewarding career as a Deportation Officer with Enforcement Removal Operations (ERO) at ICE! Join a dedicated team safeguarding U.S. borders and upholding immigration laws, playing a key…
Added 4 mins ago
VH
Registered Nurse-Scholarship and Academic Affiliations Coordinator
Veterans Health Administration
Orlando, FL
- $72,273 to $148,502 USD / year
…assumes accountability for the implementation, coordination, and program development related to the support of scholarships and nursing academic affiliations. The coordinator is responsible…
Added 5 mins ago
Public Safety Instructor - PD
Tufts Medicine
Melrose, MA
Coordinate drills with Public Safety leadership and appropriate hospital departments to evaluate emergency response procedures, staff readiness, communication, and compliance with…
Added 5 mins ago
Registered Nurse - Safe Patient Handling and Mobility Program Manager
Veterans Affairs, Veterans Health Administration
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Added 5 mins ago
Residential Supervisor I
State of Massachusetts
Charlton, MA
Added 5 mins ago
B
Retail Front End Supervisor - Full-Time
Burlington
East Walpole, MA
- $17 to $19 USD / hour
- Full-time
As a Retail Front End Supervisor, you’ll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations,…
Added 5 mins ago
Assistant Director of Community Living
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Mattapoisett, MA
…person-centered supports through staff supervision, coaching, program oversight, regulatory compliance, and quality improvement initiatives and serves as a resource to supervisors and…
Added 5 mins ago
Manufacturing Engineer 3 - 31037
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Pocasset, MA
The position requires a high level of technical judgment, hands-on problem solving, and cross-functional leadership across engineering, quality, supply chain, and program teams.
Added 5 mins ago
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Operations Superintendent - Wastewater Treatment Facility
Veolia North America
Agawam, MA
- $90,000 to $100,000 USD / year
Directs the operations of biosolids storage, dewatering and drying processes, sets production schedules and coordinates a diversified sludge management program for delivery of residual…
Added 5 mins ago
CT Technologist Outpatient Imaging
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Chestnut Hill, MA
Successfully completes departmental competency requirements, clinical procedure documentation, and CT training milestones as part of a structured clinical development program.
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Senior Director, Acquisitions & Divestitures (A&D) Finance, Orthopedics
J&J Family of Companies
Raynham, MA
…will partner with corporate and sector executives, Business Development, the A&D Community of Practice, and external advisors to establish valuation frameworks, challenge key assumptions,…
Added 6 mins ago
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Sr. Consulting Manager, Investment & Client Data and Information Delivery, Banking & Finance Consulting
Cognizant
Needham, MA
- $130,000 to $155,000 USD / year
…will make an impact by providing strategic and operational leadership across investment data, client reporting, and information-delivery capabilities for a leading asset management…
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Program Leader - Military Controls Engineering
GE Aerospace
Lynn, MA
- $149,500 to $198,950 USD / year
Provide program management leadership responsible for full system integration of Control, Electrical, and Fluid Systems with the engine and aircraft systems.
Added 6 mins ago
SR. CHEF MANAGER- WESTBOROUGH, MA
Compass Group, North America
Westborough, MA
Working as the Chef Manager Senior you will be responsible for back and front of the house operations for the food service departments. You will maintain a quality culinary program and…
Added 6 mins ago
Program Director - Mental Health Residential Program ACCS
The Edinburg Center
Bedford, MA
The Edinburg Center is seeking an experienced and dedicated ACCS Program Director to oversee the daily operations of a Group Living Environment (GLE) supporting adults with serious mental…
Added 6 mins ago
Registered Nurse - Urgent Care
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Brockton, MA

Internal Revenue Service

Supervisory Management and Program Analyst

Franklin, TN, United States
Jackson, TN, United States
Detroit, MI, United States

$106,437 to $152,625 USD / year

Apply About employer

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Job details

Pay: $106,437 to $152,625 USD / year
Apply by: Nov 9, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Summary WHAT IS TAX PROFRESSIONAL MANAGEMENT OFFICE (TPMO)?

A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Position(s) are to be filled in following area(s):
Tax Professional Management Office (TPMO) -
This job (or announcement) is open to current permanent IRS competitive service employees in the Tax Professional Management Office (TPMO) business unit only.

Duties

General Manager Duties:

As a Front Line Manager you will:

Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
Give advice, counsel or instruction to employees on work and administrative matters.
Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
Identify developmental and training needs of employees, providing or arranging for needed development and training.
Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

Serves as a first-line supervisor with full supervisory authority, providing leadership and analytical oversight of program activities supporting taxpayer assistance and compliance initiatives across a wide range of specialty program areas. Analyzes program performance data using established metrics, reports, and data systems; identifies trends, risks, and systemic issues; and directs corrective actions to enhance efficiency, effectiveness, and service delivery.
Interprets and implements established policies, procedures, and internal controls to ensure consistent application and compliance with organizational and regulatory requirements. Leads, mentors, develops, and evaluates a team of management and program analysts and support staff.
Applies analytical and evaluative methods to assess program operations, workflow processes, and performance outcomes. Reviews reports, metrics, and trend data to identify systemic issues, operational risks, and areas for improvement. Recommends and implements process enhancements and procedural adjustments to improve program efficiency, accuracy, and consistency.
Conducts complex analytical and evaluative studies of programs and initiatives affecting Taxpayer Services operations. Applies qualitative and quantitative methods to assess program effectiveness, identify trends, evaluate risks, and determine the impact of internal and external factors on operational performance. Develops findings and recommendations to resolve problems, improve processes, and support management decision-making.
Analyzes program operations, policies, and procedures to identify inefficiencies, gaps, and areas requiring improvement. Evaluates the effectiveness of existing processes and recommends changes to enhance productivity, service delivery, and compliance with established requirements. Provides data-driven recommendations and advises management on the potential impact of proposed changes and provides data-driven recommendations.

STANDARD POSITION DESCRIPTIONS (SPD):

Visit the IRS SPD Library to access the position descriptions.Qualifications Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement.

SPECIALIZED EXPERIENCE: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the next lower level within the payband or GS-12 grade in the normal line of progression in the Federal service that demonstrates the required managerial skills and technical competence required to perform the job. To be qualified for this position your experience must include:

Serving as a Management and Program Analyst providing crucial administrative, technical, and analytical support the Tax Professional Management Office's (TPMO) Enrolled Agent. Monitored and tracked performance.
Ensuring departmental streams of work are processed timely and issues are forwarded to the appropriate division if necessary.
Assisting in the preparation of administrative reports to advise the Director and Senior Management on critical program measures.
Collecting and conducted introductory reviews of project data, renewal statistics, compliance related work and registration metrics to help identify operational bottlenecks and process improvements.
Gathering, organized, and cross-referenced reports on case-related reviews, while routinely coordinating procedural updates across multiple operating divisions to ensure cohesive organization-wide communication.

AND

You must also meet the following requirement(s):

TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens"

For more information on qualifications please refer to OPM's Qualifications Standards.

Go to Understanding the IRS Paybands for GS/IR conversion.Education A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).

Requirements

Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position.
Supervisory Probationary Period - Subject to a 1-year supervisory or managerial probationary period (unless already completed).
Government Credit Card - Obtain and use a Government-issued charge card for business-related travel.

ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION

How you will be evaluated Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. Applicants who disqualify themselves will not be evaluated further.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

Accountability
Customer Service
Decisiveness
Flexibility
Interpersonal Skills
Problem Solving
Resilience

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

Rating: Your application will be evaluated in accordance with the Service's Merit Promotion Plan. A quality group rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level groups, Superior/Best Qualified, Highly Qualified and Qualified.

Referral: Eligible applicants rated in the highest quality group, may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site.

Performance Appraisal and Awards - Will not be used in determining your overall rating. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. IRS employees may obtain their most recent awards listing at https://persinfo.web.irs.gov/.

If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP), you must receive a rating of Highly Qualified or better to be rated as "well qualified" to receive special selection priority.

Benefits

As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC. How to apply Please read the entire announcement and all the instructions before you begin an application. To apply for and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section.

The application package must be submitted by 11:59 PM (ET) on the closing date of the announcement in order to receive an invitation to complete the USA Hire Assessment.

We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 11/09/2026.

To begin the application process, click the "Apply Online" button.
You will be re-directed to USA STAFFING to continue your application process; answer the online questions. To preview the Application Questionnaire, please click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/13093875.
Upload all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need is not imported from USAJOBS, you may upload it directly into this application.)
Click the Submit Application button.
If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability.
Set aside up to 1 hour to take the Federal Supervisory Assessment (FSA) USA Hire Assessment; If you need to stop the assessments and continue later, you can re-use your unique assessment link.
The IRS Payband IR-5 is equivalent to the GS- 13. You will be assessed using the GS- 12 level assessment.
Your responses to the FSA USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources.

Visit USA Hire Online Help for online assessment information, system requirements, reasonable accommodations, and what to expect next.

Reasonable Accommodations (RA): We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process. To review reasonable accommodation policies and procedures please visit https://www.opm.gov/policy-data-oversight/disability-employment/reasonable-accommodations/.

USA Hire Assessment Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information)

To update your application, including supporting documentation: Visit USAJOBS - How to Update Application during the announcement open period, make updates or add supporting documentation, then continue through the entire application process and click Submit Application to send updates to the hiring agency. This option will no longer be available once the announcement has closed. Other information

Consider each location carefully when applying. If you are selected for a location, that location will become your official post of duty.
In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
Additional jobs may be filled from this announcement or any other source to fill these vacancies.
Alternative work schedule, staggered work hours may be available.
Salary: IRS (IR) Pay Band Locality Pay tables may be found under 2026 - IR Salary Tables.

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More about this job

Skills

Give advice to others
Leadership
Regulatory compliance
Guide staff
Workflow
Improve business processes
Decision making
Statistics
Communication skills
Customer service
Interpersonal skills
Problem solving
Documentation

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