Human Resources Specialist (Human Resource Development)

Summary WHAT IS HUMAN CAPITAL OFFICE (HCO)?

A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

• Position(s) are to be filled in following area(s):
• HCO - Talent Development - Human Resource Development
• This job (or announcement) is open to current permanent IRS competitive service employees in Human Capital Office (HCO) business units.

REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILSDuties The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Serves as a developmental performance consultant under the supervision of a manager or specialist by collaborating with management and program managers to identify performance improvement needs and opportunities. Practices using state of the art process models to identify, evaluate, and recommend solutions to improve job performance and which support business goals and mission priorities.
• Uses developing knowledge to provide advisory services to all levels of staff concerning basic program policies, regulatory requirements, and procedures.
• Assists specialists in developing training plans. Monitors and reviews budgetary performance within the centralized training plan and alerts the specialist or supervisor with questions and concerns accordingly.
• Observes training programs and monitors instructor performance to discuss strategies to increase overall program quality and effectiveness with a specialist and/or program manager.
• Develops and applies tools to evaluate training programs and analyzes the feedback for suggestions on improving training courses and delivery. May contract with vendors to develop and/or analyze training performance data.

STANDARD POSITION DESCRIPTIONS (SPD): PD94800

Visit the IRS SPD Library to access the position descriptions.

Qualifications

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement.

QUALIFICATION REQUIREMENTS:

SPECIALIZED EXPERIENCE/ EDUCATION FOR GS-07: You must have one (1) year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: Experience applying and working with human resources development, practices, regulations, and policies to perform, entry level work related to learning and employee development and to communicate procedural and factual information to business customers. To be qualifying your experience should include assisting with planning, coordinating, administering, and implementing training programs and rollout of classes, assisting with developing courses and curricula for occupations or functions based on the job competencies and collecting data concerning basic program policies, regulatory requirements, and procedures; experience using basic knowledge of and skill in elementary analytical methods and diagnostic techniques to gather basic information to identify performance improvement needs and opportunities; applying knowledge of written communication techniques to assist with reviewing project papers, reports, training material, and correspondence for grammar and syntax.

OR You may qualify based on education as follows: At least one (1) academic year of progressively higher-level graduate education leading to a graduate degree in a field of study that demonstrates the knowledge, skills, and abilities necessary to do the work of this position such as human resources, public administration, organizational psychology, or other administrative and management fields.

OR Superior Academic Achievement may be met by having a bachelor's degree, with one of the following: A GPA of 2.95 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.45 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies. Note: Grade point averages should be rounded to one decimal point. For example, 2.95 is rounded to 3.0, and 2.94 is rounded to 2.9. If more than 10 percent of your undergraduate course work (credit hours) was taken on a pass/fail or similar basis, your claim must be based on class standing or membership in an Honor Society.

OR you may qualify with at least one (1) year of combined education and experience as defined above.

AND

You must also meet the following requirement(s):

• TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens"
• TIME IN GRADE (TIG): For positions above the GS-05, applicants must meet applicable time-in-­grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for. For positions at the GS-05, you cannot advance to the GS-05 if you have held a GS-02 in the past 52 weeks. There is no TIG restriction for GS-02, 03 or 04 positions.

For more information on qualifications please refer to OPM's Qualifications Standards. Education A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).

Requirements

• Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position.
• Government Credit Card - Obtain and use a Government-issued charge card for business-related travel.

ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTIONHow you will be evaluated Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. Applicants who disqualify themselves will not be evaluated further.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Customer Service (Clerical/Technical)
• Oral Communication
• Problem Solving
• Technology Application
• Writing

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

Rating: Your application will be evaluated in accordance with the Service's Merit Promotion Plan. A quality group rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level groups, Superior/Best Qualified, Highly Qualified and Qualified.

Referral: Eligible applicants rated in the highest quality group, may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site.

Performance Appraisal and Awards - Will not be used in determining your overall rating. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. IRS employees may obtain their most recent awards listing at https://persinfo.web.irs.gov/.

If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP), you must receive a score of Highly Qualified or better to be rated as "well qualified" to receive special selection priority.

Benefits

As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC. How to apply Please read the entire announcement and all the instructions before you begin an application. To apply for and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section.

The application package must be submitted by 11:59 PM (ET) on the closing date of the announcement in order to receive consideration.

We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 11/16/2026.

• To begin the application process, click the "Apply Online" button.
• You will be re-directed to USA STAFFING to continue your application process; answer the online questions. To preview the Application Questionnaire, please click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/13108496.
• Upload all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need is not imported from USAJOBS, you may upload it directly into this application.)
• Click the Submit Application button.

Reasonable Accommodations (RA): We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process. To review reasonable accommodation policies and procedures please visit https://www.opm.gov/policy-data-oversight/disability-employment/reasonable-accommodations/.

To update your application, including supporting documentation: Visit USAJOBS - How to Update Application during the announcement open period, make updates or add supporting documentation, then continue through the entire application process and click Submit Application to send updates to the hiring agency. This option will no longer be available once the announcement has closed.

To view the job status or your application status: Visit USAJOBS - How to View Application/Job Status. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Other information

• Consider each location carefully when applying. If you are selected for a location, that location will become your official post of duty.
• In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
• Additional jobs may be filled from this announcement or any other source to fill these vacancies.
• Alternative work schedule, staggered work hours may be available.
• Salary: General Schedule (GS) Locality Pay tables may be found under Salaries & Wages.
• Cost-of-Living Allowances (COLA): (AK3237) 949 E 36TH AVE; (AK0029) 101 12TH AVENUE;

(HI6993) 101 AUPUNI STREET SUITE 228; (HI8469) 1003 BISHOP ST SUITE 600, SUITE 1000; (HI0011) 300 ALA MOANA BLVD; (HI6575) 2200 MAIN STREET SUITE 509; (PR4066) CARR. 28 KM 2.0 BAYAMON, PR; (PR4064) 200 AVENIDA RAFAEL CORDERO; (PR3930) 7 TABONUCO STREET; (PR4001) 48 CARR 165, SUITE 2000; (PR4065) 103 ORTEGON AVENUE CORNER OREGON ST; (PR4068) LOS FRAILES INDUSTRIAL PARK 475 CALLE C; (PR4028) AVENIDA BOULEVARD, 3 NICANOR VAZQUEZ, SUITE 204; (PR4047) 35 AVENIDA HIRAM D. CABASSA SUITE 2A; (PR4069) 349 AVENIDA HOSTOS, SUITE A-15; (PR4070) PLAZA DEL CARIBE 2050 PONCE BYPASS; (PR4062) 652 AVENIDA MUNOZ RIVERA; (VI0007) VETERANS DRIVE; includes COLA. See COLA Rates 2026.