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Added 2 mins ago
FS
Forester
Forest Service
Coeur d'Alene, ID
- $75,068 to $97,593 USD / year
Performs as Forest Service Representative (FSR) on timber sale contracts. | Reviews the contract and related pre-sale data such as: preliminary logging plan, environmental assessment…
Added 2 mins ago
FS
Forester
Forest Service
Kalispell, MT · Hamilton, MT
- $89,508 to $116,362 USD / year
Plans, evaluates, and provides professional leadership to the overall Forest Timber Sale Administration Program and assures work meets Forest and Regional standards. | Participates as an…
Added 2 mins ago
OA
Human Resources Specialist
Other Agencies and Independent Organizations
Las Cruces, NM · Cleveland, OH · Houston, TX · Bay Saint Louis, MS · Greenbelt, MD · Stennis Space Center, MS · Kennedy Space Center, FL · Washington, DC · Huntsville, AL · Edwards AFB, CA · Wallops Island, VA · Moffett Field, CA · Hampton, VA
- $89,508 to $172,980 USD / year
…Leads or serves on team(s) as the HR subject matter expert/HR representative or specialist. | Mentors other HRBPs and HRS on HR consulting practices to develop talents and skills in…
Added 2 mins ago
AN
LOGISTICS MANAGEMENT SPECIALIST
Army National Guard Units
Fort Richardson, AK
- $69,789 to $109,777 USD / year
Serves as the ARNG Food Program Manager responsible and accountable for oversight of the entire state ARNG Food Service program which includes the administration of the Food Service Budget,…
Added 2 mins ago
CN
Non-Medical Clinical Counselor (Interdisciplinary) - Military Family Support Center
Commander, Navy Installations Command
Honolulu, HI
- $93,445 to $105,906 USD / year
This position is assigned to the CNIC, FFR Department, Family Readiness Division, Fleet & Family Support Program at Military & Family Support Center on Joint Base Pearl Harbor Hickam. This…
Added 4 mins ago
US
Administrative Support Assistant (CYS) (Developmental) NF-02/03
United States Army Installation Management Command
Fort Leavenworth, KS
- $18 to $32 USD / hour
…parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors childrenâs departure to ensure only authorized…
Added 4 mins ago
US
Administrative Support Assistant (CYS) (Developmental)NF-02/03
United States Army Installation Management Command
Fort Leavenworth, KS
- $18 to $32 USD / hour
…parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors childrenâs departure to ensure only authorized…
Added 6 mins ago
SO
Tax Field Representative
State of Mississippi
Lee County, MS
- $34,800 to $39,800 USD / year
Eligible employees have the opportunity to participate in the state’s health and prescription insurance program. Employees may select either single or family coverage with affordable…
Added 6 mins ago
SO
Tax Field Representative
State of Mississippi
Coahoma County, MS
- $34,800 to $39,800 USD / year
Eligible employees have the opportunity to participate in the state’s health and prescription insurance program. Employees may select either single or family coverage with affordable…
Added 6 mins ago
UA
Animal Health Assistant (Developmental) NF-02/03
U.S. Army Medical Command
West Point, NY
- $40,050 to $44,520 USD / year
…certification as a veterinary assistant or higher through an accredited program (e.g. as identified on the www.NAVTA.net website Possess basic supply management experience which includes:…
Added 6 mins ago
VH
Supervisory Dietitian (Chief, Nutrition and Food Services)
Veterans Health Administration
Memphis, TN
- $125,776 to $163,514 USD / year
…resources. Chief NFS develop the NFS strategic plan establishing service priorities that address the goals and strategic direction of the medical center, VISN and national programs. They…
Added 6 mins ago
VH
Healthcare Engineer (Plumbing Engineer)
Veterans Health Administration
Northport, NY
- $130,369 to $169,484 USD / year
Providing engineering support to the Northport VAMC, this position serves as a Contracting Officer Representative (COR) and IPT Chairperson, leading multi-disciplinary teams in the…
Added 6 mins ago
UM
Employee & Labor Relations Specialist NF4
U.S. Marine Corps
Quantico, VA
- $75,000 to $85,000 USD / year
…employee/labor management relations. Interprets and clarifies program policies, standards, and procedures to management and employees. Serves as MCCS point of contact and spokesperson with…
Added 6 mins ago
VH
Program Specialist
Veterans Health Administration
Saint Louis, MO
- $63,288 to $82,279 USD / year
The Program Specialist position is located within the Office of the Associate Chief of Staff (ACOS) for Medicine Specialty Service at John Cochran Medical Center within VA Saint Louis…
Added 6 mins ago
BO
Supervisory Correctional Officer (Captain)
Bureau of Prisons/Federal Prison System
Prince George, VA
- $96,091 to $124,921 USD / year
Career Transition Programs (CTAP): This program applies to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To…
Added 8 mins ago
US
Lead Child and Youth Program Assistant CY-02
United States Army Installation Management Command
Fort Rucker, AL
- $24 to $31 USD / hour
Serves as a team leader with responsibility for ensuring the program staff provides appropriate developmental care and instruction for children and youth ranging in age from 6 weeks to 18…
Added 11 mins ago
CN
Deployed Resiliency Counselor - Signing Bonus Negotiable
Commander, Navy Installations Command
Bremerton, WA
- $100,602 to $120,725 USD / year
…FFSC clinical quality standards and Counseling and Advocacy Program Desk…
Added 13 mins ago
FA
Aviation Safety Inspector (General Aviation - Operations)
Federal Aviation Administration
Plainfield, IN
- $126,947 to $165,037 USD / year
2. As the principal representative in regulatory oversight of general aviation and air carrier activities, exercises certificate authority over extensive and complex operations. Analyzes…
Added 17 mins ago
DC
Commissary Contractor Monitor
Defense Commissary Agency
Peterson AFB, CO
- $46,607 to $60,589 USD / year
…and unpaid), including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual;…
Added 17 mins ago
BO
Safety and Occupational Health Manager (Safety Administrator)
Bureau of Prisons/Federal Prison System
Bastrop, TX
- $76,777 to $119,633 USD / year
Manages a program requiring a dynamic administrative approach to continual changes in regulations and executive orders and to newly mandated ones.
Added 17 mins ago
VH
RN-Inpatient Mental Health
Veterans Health Administration
Oklahoma City, OK
- $75,766 to $140,903 USD / year
This position might be eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy…
Added 17 mins ago
AE
Senior Guest Services Representative
Air Education and Training Command
Keesler AFB, MS
- $16 USD / hour
…level. Reports incidents to proper authority. Ensures customer service is the first…
Added 17 mins ago
DL
Cook (CYS) NA-06
Defense Logistics Agency
Columbus, OH
- $22 to $25 USD / hour
Applies knowledge and skill to assist in planning and implementing a comprehensive food service program that follows the policies and procedures of the USDA Child and Adult Care Food…
Added 20 mins ago
CN
Purchasing Agent
Commander, Navy Installations Command
Annapolis, MD · Naval Academy, MD
- $25 to $30 USD / hour
…manages basic category(s) or a narrow range of retail and food service merchandise, which includes participating in market planning, stock assortment determination, items selection,…
Added 20 mins ago
NP
Biologist (Invasive Species Program Manager)
National Park Service
Fort Collins, CO · Lakewood, CO · Saint Paul, MN · Omaha, NE
- $107,501 to $154,280 USD / year
Manages the Invasive Plant Management Teams (IPMTs) in coordination with designated regional invasive plant leads and program liaisons. Responsibilities include formulation and fiscal…

Intermountain Health

Patient Service Representative

Provo, UT, United States

$18.31 - $23.80

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Job details

Pay: $18.31 - $23.80
Posting language: English
Posted: Nov 3, 2026

Original job description

Utah Valley Clinic

Part time

R187132

Job Description:

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.

Join Our Team as a Patient Service Representative!

We are seeking an organized and compassionate Patient Service Representative to join our healthcare team. If you're passionate about providing exceptional care and want to work in an environment that values growth, we’d love to hear from you!

Discover why Intermountain Health is a great place to work (youtube.com) (https://www.youtube.com/watch?v=Rr8ZOy08nzE)

Posting Specifics

Entry Rate: $18.31 - $23.80 depending on experience
Benefits Eligible: Yes, check them out here (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/)
Shift Details: Part-time 20 hrs

Essential Functions

Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
Documents all phone calls accurately and completely in the electronic medical record (EMR).
Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.

Minimum Qualifications

Six months of customer service experience involving interactions with customers.
Demonstrated basic computer skills involving word processing and data entry.
Professional manner and strong interpersonal and communication skills.
Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.

Preferred Qualifications

One year of customer service experience involving interactions with customers in person and by phone.
Billing and collections experience.
Computer literacy in using electronic medical records (EMR) systems and other relevant software.
High school diploma or GED preferred.
Multilingual

Physical Requirements

Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
Position may require standing for long periods of time, lifting supplies
May assist patients into/out of the clinic.

Location:

Utah Valley Clinic

Work City:

Provo

Work State:

Utah

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.31 - $23.80

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here (https://intermountainhealthcare.org/careers/benefits) .

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.

To find out more about us, head to our career site here (https://intermountainhealthcare.org/careers/?utm_source=Workday&utm_medium=Redirect&utm_campaign=CareerHome_workday) .

Sign up for job alerts! Click ‘sign in’ at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details.

Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email recruitment@imail.org . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match.

Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/peak-program/)

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

All positions subject to close without notice.

Thanks for your interest in continuing your career with our team!

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More about this job

Skills

Customer experience
EMR
Evaluate information
Customer service
Computer skills
Data entry
Communication skills
Electronic health records
Market analysis

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