Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 6 mins ago
General Manager
VASA Fitness
Ypsilanti, MI
You’ll travel to another market for training at an established club - learning the role, building connections, and bringing that experience back to launch your new location.
Added 6 mins ago
General Manager
VASA Fitness
Draper, UT
You’ll travel to another market for training at an established club - learning the role, building connections, and bringing that experience back to launch your new location.
Added 6 mins ago
General Manager
VASA Fitness
Dayton, OH
You’ll travel to another market for training at an established club - learning the role, building connections, and bringing that experience back to launch your new location.
Added 8 mins ago
General Manager
VASA Fitness
Tulsa, OK
You’ll travel to another market for training at an established club - learning the role, building connections, and bringing that experience back to launch your new location.
Added 8 mins ago
Chief Operating Officer
BEAM Circular
Remote, United States
…execution by overseeing organizational operations, performance management, and internal systems, and holds delegated authority from the CEO for day-to-day internal decisions. Working in…
Added 13 mins ago
Project Management Manager 2 - 31058
Huntington Ingalls Industries
Pocasset, MA
Know & Grow Your People – Commit to learning and supporting team success.
Added 13 mins ago
Senior Systems Engineer
QinetiQ
Devens, MA
…and developmental test activities across the full design and development life cycle, ensuring that test planning, readiness, execution, and reporting are aligned with system requirements,…
Added 13 mins ago
Senior Systems Engineer
QinetiQ
Devens, MA
…and developmental test activities across the full design and development life cycle, ensuring that test planning, readiness, execution, and reporting are aligned with system requirements,…
Added 26 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
FAYETTEVILLE, NC
- $17 to $23.25 USD / hour
…serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you…
Added 26 mins ago
W
Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
NEW HYDE PARK, NY
- $18.25 to $25 USD / hour
…serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you…
Added 30 mins ago
Technology Trainee
Trinity Solar
Iselin, NJ
…Technology Trainee, you’ll join a structured 18-month rotational program within the Business Technology (BT) Division, gaining exposure to multiple functional areas including Application…
Added 46 mins ago
Manufacturing Team Leader
Aerotek
Omaha, NE
Assist with employee training and development.
Added 46 mins ago
Orthopedist Hand & Wrist Physician
Catholic Health Initiatives
Omaha, NE
…full spectrum of hand and wrist pathology, including fracture management, soft tissue reconstruction, nerve repair, and wrist arthroscopy. Candidates should be board-certified or…
Added 48 mins ago
G
Generalist Commercial Lines Account Manager
GPAC
Washington, MI
- $65,000 to $85,000 USD / year
Review commercial accounts, including coverage, limits, exposures, and program structure.
Added 49 mins ago
G
Generalist Commercial Lines Account Manager
GPAC
Belleville, MI
- $65,000 to $85,000 USD / year
Review commercial accounts, including coverage, limits, exposures, and program structure.
Added 49 mins ago
G
Generalist Commercial Lines Account Manager
GPAC
Byron, MI
- $65,000 to $85,000 USD / year
Review commercial accounts, including coverage, limits, exposures, and program structure.
Added 52 mins ago
Fitness Manager (AB)
The Edge Fitness Clubs
Attleboro, MA
We want you to grow! Team builders, Leadership and Development training, all opportunities to advance!
Added 52 mins ago
Fitness Manager (CN)
The Edge Fitness Clubs
Cranston, RI
We want you to grow! Team builders, Leadership and Development training, all opportunities to advance!
Added 53 mins ago
Fitness Manager (DL)
The Edge Fitness Clubs
Delran, NJ
We want you to grow! Team builders, Leadership and Development training, all opportunities to advance!
Added 53 mins ago
Fitness Manager (GL)
The Edge Fitness Clubs
Glastonbury, CT
We want you to grow! Team builders, Leadership and Development training, all opportunities to advance!
Added 53 mins ago
Fitness Manager (GR)
The Edge Fitness Clubs
Greenwich, CT
We want you to grow! Team builders, Leadership and Development training, all opportunities to advance!
Added 53 mins ago
TE
Fitness Manager
The Edge Fitness Clubs
Johnston, RI
- $100,000 USD / year
We want you to grow! Team builders, Leadership and Development training, all opportunities to advance!
Added 53 mins ago
Fitness Manager (ME)
The Edge Fitness Clubs
Meriden, CT
We want you to grow! Team builders, Leadership and Development training, all opportunities to advance!
Added 53 mins ago
Fitness Manager (WW)
The Edge Fitness Clubs
Warwick, RI
We want you to grow! Team builders, Leadership and Development training, all opportunities to advance!
Added 53 mins ago
Fitness Manager (OR)
The Edge Fitness Clubs
Orange, CT
We want you to grow! Team builders, Leadership and Development training, all opportunities to advance!

Intermountain Health

Contact Center Operations Supervisor

Denver, CO, United States

$25.39 - $40.00

Apply About employer

Applications open in a new tab.

Job details

Pay: $25.39 - $40.00
Posting language: English
Posted: Oct 31, 2026

Original job description

Fully Remote

Lake Park Building

Full time

R188273

Job Description:

The Contact Center Operations Supervisor is a leader of an operational team who creates a team environment that delivers superior customer service by hiring and developing high performing and engaged talent. Acts as a subject matter expert and a point of escalation to remove barriers, meet KPIs and the successful obtainment of goals. Is a champion of continuous improvement and implementing best practices.

Posting Specifics

Benefits Eligible: Yes
Shift Details: Monday - Friday, hours vary between 7am - 5:30pm

We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside or plan to reside in the following states: California, Connecticut, Hawaii, Illinois, Massachusetts, Minnesota, New York, Pennsylvania, Rhode Island, Vermont, Virginia and Washington.

Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.

Essential Functions

Responsible for hiring, onboarding, and the development of talent (e.g. training, mentoring, knowledge, skills, tools); provides support, coaching and corrective action, career planning and progression; and is accountable for creating a team culture of engagement, compassion, and diversity.
Manages team expenses, including labor budget allocations, overtime, scheduling and budgeted hours, timecard approval and oversight, and oversight of compensation and incentives.
Demonstrates a high level of leadership acumen (e.g. excellent communication, approachable, follows through on commitments, trustworthy, purposeful); and subject matter expertise, representative for organization, project management, and serves as an escalation point and helps to solve problems and remove barriers.
Responsible for the operational workflow / performance of the team including employee metrics, department and company KPIs, obtainment of goals, continuous improvement, compliance to rules and regulations, and the delivery of superior service.
Demonstrates subject matter expertise regarding contact center roles and responsibilities and may be required perform the role of a front-line caregiver, including all essential duties and responsibilities of any position within operational business need.

Skills

People Management
Project Management
Time Management
Hiring
Onboarding
Coaching
Leadership
Mentorship
Key Performance Indicators (KPI)
Metrics Development

Required Qualifications

Demonstrated work experience in the health care industry, contact center, or applicable equivalency.
Demonstrated ability to effectively lead a team and collaborate with others.
Demonstrated highly effective written and verbal communication skills and effective interpersonal skills as well as the proven ability to resolve conflict, be an effective coach, and team builder in a leadership capacity.
Demonstrated ability to be highly motivated, responsible, and organized. Knowledge and applicable work experience. Working knowledge of Microsoft Office 365, telephone equipment and relevant computer programs.
Demonstrated ability to organize, prioritize, supervise, and work independently on projects

Preferred Qualifications

Bachelor's degree in a business or health related course of study obtained through an accredited institution. Education is verified.
Three years of work experience in the health care industry, contact center, or applicable equivalency
One year of supervisory experience in a health care environment.
Demonstrated knowledge of process improvement principles and effective project management skills (from brainstorming to implementation) through daily work assignments.
Experience with workforce management and performance management

Physical Requirements

Ongoing need for caregiver to see and read information, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with providers, colleagues, customers, patients/clients, and visitors require caregiver to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc .

Location:

Lake Park Building

Work City:

West Valley City

Work State:

Utah

Scheduled Weekly Hours:

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$25.39 - $40.00

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here (https://intermountainhealthcare.org/careers/benefits) .

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.

To find out more about us, head to our career site here (https://intermountainhealthcare.org/careers/?utm_source=Workday&utm_medium=Redirect&utm_campaign=CareerHome_workday) .

Sign up for job alerts! Click ‘sign in’ at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details.

Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email recruitment@imail.org . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match.

Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/peak-program/)

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

All positions subject to close without notice.

Thanks for your interest in continuing your career with our team!

Apply About employer

More about this job

Skills

Process improvement
Microsoft Teams
Onboarding
Scheduling
Leadership
Communication skills
Project management
Workflow
Regulatory compliance
Team leadership
Time management
Coaching
Lead a team
Interpersonal skills
Microsoft Office
Work independently
Performance management
Market analysis

Report this job