Jobs in the United States

25+ jobs

Save this search

Added 4 mins ago
CH
Pharmacy Technician
CVS Health
Springfield, OR
- $17.55 to $27.55 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 4 mins ago
CH
Pharmacy Technician
CVS Health
Harrisonburg, VA
- $16 to $24 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 4 mins ago
CH
Pharmacy Technician
CVS Health
Powhatan, VA
- $16.5 to $25 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 4 mins ago
CH
Pharmacy Technician
CVS Health
Powhatan, VA
- $16.5 to $25 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 4 mins ago
CH
Pharmacy Technician
CVS Health
Pittsburgh, PA
- $16.5 to $25 USD / hour
Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s…
Added 11 mins ago
FM
FP Movement Assistant Visual Manager
FP Movement
Salem, NH
- From $24 USD / hour
Supports the Store Manager in developing consistent event programming that is reflective of the interests of the local customer to drive FP Movement engagement; supports the execution of…
Added 13 mins ago
SC
Office Coordinator - Part Time
Sun Communities
Troutdale, OR
- $19 USD / hour
- Part-time
…homes for sale (new, pre-owned and brokered homes), community events, and other community-related information as directed by the Community…
Added 13 mins ago
HR Manager
Compass Group, North America
Corvallis, OR
Levy is seeking a dynamic and people-focused Human Resources Manager to support our team at Oregon State University in Corvallis, OR. This role is an exciting opportunity for an HR…
Added 13 mins ago
UO
Operations Coordinator
University of Oregon
Eugene, OR
- $19.94 to $29.62 USD / hour
…within the assigned ASU related to areas including public-facing events, office operations, employee onboarding, space, records management, communications, awards and scholarships, student…
Added 13 mins ago
Manager, Enterprise Communications & Channels
Amentum
Salem, OR
The Manager supports the execution of enterprise communication plans, content and governance strategies, employee engagement campaigns, leadership events, and organizational change…
Added 13 mins ago
Manager, Field Sales
Wolters Kluwer
Salem, OR
…unprecedented access to world-class content; CCH® Account Research Manager® , which provides tax and accounting professionals with all essential guidance they need to stay in compliance…
Added 22 mins ago
Senior Human Resourcs Business Partner
Envision, Inc.
Wichita, KS
Added 22 mins ago
Director of Sales
Audacy
Wichita, KS
…define the industry across broadcasting, digital audio, and live…
Added 22 mins ago
Marketing Manager - INTRUST Bank Arena
Legends Global Wichita/Andover
Wichita, KS
Added 22 mins ago
M
Retail-Sales Manager Fulltime
Michaels
TOPEKA, KS
- Full-time
The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and…
Added 24 mins ago
CN
IT Intern Client Services
Crane NXT
NH, Nashua, NH
- $24 USD / hour
…wallet right now! Over the past 3 years our internship and co-op program has welcomed in over 100 students. Our sophisticated equipment and software leverage proprietary core capabilities…
Added 27 mins ago
UO
AdaCAD Community Manager
University of Colorado Denver
Boulder, CO
- $62,400 to $66,000 USD / year
We are hiring a community manager to grow a vibrant, active, and supportive community for people who engage weaving as a form of experimentation in their research and/or art practice.…
Added 32 mins ago
A
Launch Engineer (Automotive)
Actalent
Sparta, TN
- $52 to $62.5 USD / hour
Plant Launch Program Manager Automotive Manufacturing
Added 32 mins ago
Account Manager III, Commercial Lines - Aviation
Hub International
Franklin, TN
Focus on creating a meaningful environment through employee engagement events
Added 32 mins ago
Account Manager I, Commercial Lines - Aviation
Hub International
Franklin, TN
Focus on creating a meaningful environment through employee engagement events
Added 32 mins ago
Technology Sales Manager - Chattanooga, TN
Walden Security
Chattanooga, TN
Walden Security's Technology Sales Manager is a dynamic, fast-paced team of sales professionals at the front of our company's ongoing growth. By joining this team, our Sales team is…
Added 32 mins ago
Account Manager Associate II - Personal Lines
Hub International
Nashville, TN
Focus on creating a meaningful environment through employee engagement events
Added 32 mins ago
Assistant Store Manager, Jewelry
Brilliant Earth
Pasadena, CA
Assistant Store Manager, Jewelry (Customer Experience Assistant Manager) - Pasadena, CA
Added 32 mins ago
Assistant Store Manager, Jewelry
Brilliant Earth
San Francisco, CA
Assistant Store Manager, Jewelry (Customer Experience Assistant Manager) - San Francisco, CA
Added 32 mins ago
Manager Automation
HCA Healthcare
Nashville, TN
Do you want to join an organization that invests in you as a Manager Automation? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support…

Intermountain Centers

Member Services Specialist

Tucson, AZ, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Looking to build a lasting career? Join a team that is inclusive and embraces all individuals. Intermountain Centers is one of the largest statewide behavioral health and integrated care organizations in Arizona. What does building a lasting career look like?

Top-level compensation packages
Exceptional health, dental, and disability benefits
Career and compensation advancement programs
Student loan forgiveness programs
401k company match
Bilingual pay differential
Holiday, PTO and employer paid life insurance
Clinical licensure supervision and reimbursement
Evidence-based treatment approaches, training, and supervision.

Intermountain Centers and its statewide affiliates are currently recruiting career-minded individuals interested in opportunities within the largest adult and child service continuum in Arizona.

GENERAL SUMMARY: The Member Services Specialist is primarily responsible for ensuring all members and customers have a positive experience throughout the provision of services by addressing their needs, questions, concerns, etc. Additionally, the Member Services Specialist is responsible for ensuring payer information is validated prior to and during services provision.

JOB RESPONSIBILITIES:

Enrollment Support (40% Job Effort)

Guide members through the enrollment process.
Verifies eligibility prior to enrollment with an understanding and knowledge of acceptable and/or restrictions with insurance to each program.
Within 24 hours of a new member chart set-up by Medical Receptionist the Member Services Specialist will validate insurance eligibility with designated source of truth.
For new walk-in members: The Member Services Specialist will set up an initial EHR chart and verify/validate insurance eligibility with designated source of truth.
On a weekly basis, validate member eligibility and benefit plan for members coming in for future appointments using designated source of truth.
Explains coverage details, including co-pays, deductibles, and out-of-pocket maximums to members.
Complete a thorough verification of benefits (benefit plan, co-pays/HSA/HRA, co-insurance, prior authorization requirements).
Initiates request for initial prior authorization and passes to Quality Management for maintenance.

Claims Processing Assistance (30% Job Effort)

Reconciles member roster with health plan/AHCCCS/Medicare/etc. (Primary Coverage) two times per week.
Ensures and verifies member eligibility throughout service provision.
Updated member record as needed.
Coordinate and work with the claims/billing department to ensure accurate processing of claims.
Reviewing and correcting the unbilled services report 2 times per week.
Correct all claims/billing discrepancies within 3 business days of notification.
Ensure all critical elements are end dated in the EHR, discharge within 24 hours of notification.
Reports Health Plan and Claim discrepancies to designated department staff. Discrepancies pertaining to eligibility and payers specifically regarding loss of eligibility.

Referral Management (15% Job Effort)

Responds to all referrals; request additional information when needed.
Works with all programs to respond timely to referring programs/coordinators; uploads required documents as directed.
Coordinates scheduling of services with program staff.

Administrative Support to Medical Receptionist: (10% Job Effort)

Provide back-up support when Medical Receptionist is on PTO/PSL or when engaging in Supervisor meeting.
Schedule appointments and manage calendars for behavioral health providers.
Maintain accurate and up-to-date member records in electronic health systems.
Handle correspondence, including emails and phone calls, in a professional manner.

Other (5% Job Effort)

Address member concerns, escalating as needed to Subject Matter Expert (S.M.E.)
Perform other duties as assigned or necessary as they relate to the general nature of the position.
Participates in monthly supervision with State Member Services Manager.
Participate in Member Services training as directed by State Member Services Manager.
Integrates with Program Staff, participating in Program Team meetings and events, and complies with office and attendance policies.
Answering multiline phone system.
Maintains an approved schedule, and acceptable level of attendance
Other duties as they relate to the general nature of the position

QUALIFICATIONS:

Education and Experience – High school diploma or GED. Two years of customer service experience working in the healthcare industry (medical or behavioral health). Experience with Electronic Health Records preferred. Extensive knowledge of eligibility and referral process.

REGULATORY:

Minimum 21 years of age.
Valid AZ DPS Level I fingerprint clearance card (must maintain valid card throughout employment)
CPR, First Aid, AED certification, if required (must possess upon hire and maintain throughout employment).
Initial current negative TB test result, if required (Employer provides).

Questions about this position? Contact us at HR@ichd.net.

Intermountain Centers is an equal opportunity employer. Intermountain Centers does not discriminate based on age, ethnicity, race, sex, gender, religion, national origin, creed, tribal affiliation, ancestry, gender identity, sexual orientation, marital status, genetic information, veteran status, socio-economic status, claims experience, medical history, physical or intellectual disability, ability to pay, source of payment, mental illness, and/or cultural and linguistic needs, as well as any other class protected by law.

Apply About employer

More about this job

Skills

Bilingualism
EHR
Quality assurance procedures
Claims processing
Scheduling
Administrative support
Administer appointments
Customer service
Electronic health records
CPR
First Aid

Report this job