Jobs in the United States

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Added 4 hours ago
American Sign Language Interpreter
Midland County Educational Service Agency
Midland, MI
…Education Reports To: Director of Special Education or Designated Supervisor Position Summary The ASL Interpreter provides 1:1 student support by interpreting or translating spoken language…
Added 13 hours ago
Assistant General Counsel – Commercial Contracts
CSC Cboe Services Company
Chicago, IL
…commercial contracts, including vendor, sales, real estate, intellectual property, and market data licensing agreements, as well as overseeing effective contract management processes. This…
Added 14 hours ago
Delivery Driver - Weekday Evenings
Guardian Pharmacy Services Management, LLC
Phoenix, AZ
Monitor vehicle maintenance and advise supervisor when repairs/maintenance is required; take vehicles to be serviced as assigned
Added 14 hours ago
Delivery Driver - Weekday Afternoon
Guardian Pharmacy Services Management, LLC
Phoenix, AZ
Monitor vehicle maintenance and advise supervisor when repairs/maintenance is required; take vehicles to be serviced as assigned
Added 14 hours ago
159 Developmental Specialist Vocational
Monarch - Company
Reidsville, NC
Demonstrate knowledge of and comply with all agency policies and procedures, as well as state and federal statutes and regulations related to specific program areas.
Added 14 hours ago
Developmental Specialist Residential
Monarch - Company
Wadesboro, NC
Experience working with children or adults (dependent upon population served) with a mental health diagnosis, an intellectual/developmental disability, or substance use disorder | Not…
Added 14 hours ago
Behavioral Technician, Child Crisis
Monarch - Company
Charlotte, NC
Assist with self-help skills as necessary and keep supervisor informed of the condition of individuals receiving services.
Added 15 hours ago
CC
26-1929B Coordinator 2-A AMHS - OBRA Nursing Home Case Management
CMHA Candidate Experience
Lansing, MI
- $37.78 to $51 USD / hour
Responsibilities: Under the direction of the Supervisor for the Adult Mental Health Services Department, is responsible for administration of the functions outlined under the Omnibus Budget…
Added 15 hours ago
Instructor of Music - Low Brass
The University of North Florida Board of Trustees
Jacksonville, FL
About the Department: The School of Music brings a focused commitment to excellence and the artistic and intellectual preparation of music students. Supporting the UNF Mission of being a…
Added 15 hours ago
Instructor - Music Tech & Production
The University of North Florida Board of Trustees
Jacksonville, FL
About the Department: The School of Music brings a focused commitment to excellence and the artistic and intellectual preparation of music students. Supporting the UNF Mission of being a…
Added 15 hours ago
Plumber-Master In Charge
Winona State University
United States
f. Review construction plans and documents. Make recommendations to immediate supervisor on plumbing related issues during the planning phase of construction for discussion during…
Added 1 day ago
SR Specialist, Training and Development, Customer Operations
Boehringer Ingelheim
Johns Creek, GA
Learns and applies principles of adult learning theory, group dynamics, group facilitation, needs analysis, program design and evaluation, and organizational change management into…
Added 1 day ago
Program Supervisor
Sevita
Canby, MN
REM Community Services , a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has…
Added 1 day ago
S
Health Services Supervisor (RN)
Sevita
Springfield, MA
- $85,000 to $90,000 USD / year
Supervisor of Health Services – Adult Day Care
Added 1 day ago
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Respiratory Therapy
Sevita
Littleton, CO
- $34 to $48 USD / hour
Provide input to supervisor regarding staffing, equipment, and supply needs.
Added 1 day ago
Registered Nurse (RN) - Behavioral Health
UHS
SOUTH ATTLEBORO, MA
…units are designed to treat adults with general psychiatric or intellectual disabilities, as well as adolescents with general psychiatric issues. Patients with co-occurring psychiatric and…
Added 1 day ago
Care Coordinator Bilingual Spanish
Person Centered Services
Rochester, NY
When you join the Person Centered Services team, you can make a difference in the lives of people with intellectual and developmental disabilities, while also reaching your own career goals.
Added 1 day ago
Certified Nursing Assistant (Career Fair)
State of Delaware
Dover, DE
…eligible Advanced Practice Nurse, Nurse Consultant, Nursing Supervisor, Compliance Nurse, Registered Nurse, Licensed Practical Nurse, and Certified Nursing Assistant candidates in…
Added 1 day ago
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Caregiver
Sevita
Tyler, TX
- $9 USD / hour
D&S Community Services , a part of the Sevita family, provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has…
Added 1 day ago
MG
Base Rabbi - Miami (July 1, 2027 start)
Mem Global
Miami, FL
- $20,000 USD / year
Added 1 day ago
Member Services Specialist
Intermountain Centers
Tucson, AZ
Exceptional health, dental, and disability benefits
Added 1 day ago
Member Services Specialist
Intermountain Centers
Tucson, AZ
Exceptional health, dental, and disability benefits
Added 1 day ago
Transportation Driver (Safford/ Morenci/ Duncan)
Easter Seals Blake Foundation
Safford, AZ
Employer paid life insurance, long-term disability insurance, and Employee Assistance Program
Added 1 day ago
WH
Children and Family Services - Skills Trainer Teacher (In Home ABA)
Waystone Health & Human Services
Lawrence, MA
- $22.5 to $31 USD / hour
Schedule: 3-6 hours weekly based upon schedule agreed upon with family and supervisor.
Added 1 day ago
MC
TERM Government Assistance Eligibility Supervisor, Grade N24
Montgomery County (MD)
Silver Spring, MD
- $39.59 to $63.39 USD / hour
…Connector Entity team as a TERM Government Assistance Eligibility Supervisor. OESS serves as the primary entry point for residents seeking public health, federal, and state assistance. Its…

Intermountain Centers

Member Services Specialist

Tucson, AZ, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

Looking to build a lasting career? Join a team that is inclusive and embraces all individuals. Intermountain Centers is one of the largest statewide behavioral health and integrated care organizations in Arizona. What does building a lasting career look like?

Top-level compensation packages
Exceptional health, dental, and disability benefits
Career and compensation advancement programs
Student loan forgiveness programs
401k company match
Bilingual pay differential
Holiday, PTO and employer paid life insurance
Clinical licensure supervision and reimbursement
Evidence-based treatment approaches, training, and supervision.

Intermountain Centers and its statewide affiliates are currently recruiting career-minded individuals interested in opportunities within the largest adult and child service continuum in Arizona.

GENERAL SUMMARY: The Member Services Specialist is primarily responsible for ensuring all members and customers have a positive experience throughout the provision of services by addressing their needs, questions, concerns, etc. Additionally, the Member Services Specialist is responsible for ensuring payer information is validated prior to and during services provision.

JOB RESPONSIBILITIES:

Enrollment Support (40% Job Effort)

Guide members through the enrollment process.
Verifies eligibility prior to enrollment with an understanding and knowledge of acceptable and/or restrictions with insurance to each program.
Within 24 hours of a new member chart set-up by Medical Receptionist the Member Services Specialist will validate insurance eligibility with designated source of truth.
For new walk-in members: The Member Services Specialist will set up an initial EHR chart and verify/validate insurance eligibility with designated source of truth.
On a weekly basis, validate member eligibility and benefit plan for members coming in for future appointments using designated source of truth.
Explains coverage details, including co-pays, deductibles, and out-of-pocket maximums to members.
Complete a thorough verification of benefits (benefit plan, co-pays/HSA/HRA, co-insurance, prior authorization requirements).
Initiates request for initial prior authorization and passes to Quality Management for maintenance.

Claims Processing Assistance (30% Job Effort)

Reconciles member roster with health plan/AHCCCS/Medicare/etc. (Primary Coverage) two times per week.
Ensures and verifies member eligibility throughout service provision.
Updated member record as needed.
Coordinate and work with the claims/billing department to ensure accurate processing of claims.
Reviewing and correcting the unbilled services report 2 times per week.
Correct all claims/billing discrepancies within 3 business days of notification.
Ensure all critical elements are end dated in the EHR, discharge within 24 hours of notification.
Reports Health Plan and Claim discrepancies to designated department staff. Discrepancies pertaining to eligibility and payers specifically regarding loss of eligibility.

Referral Management (15% Job Effort)

Responds to all referrals; request additional information when needed.
Works with all programs to respond timely to referring programs/coordinators; uploads required documents as directed.
Coordinates scheduling of services with program staff.

Administrative Support to Medical Receptionist: (10% Job Effort)

Provide back-up support when Medical Receptionist is on PTO/PSL or when engaging in Supervisor meeting.
Schedule appointments and manage calendars for behavioral health providers.
Maintain accurate and up-to-date member records in electronic health systems.
Handle correspondence, including emails and phone calls, in a professional manner.

Other (5% Job Effort)

Address member concerns, escalating as needed to Subject Matter Expert (S.M.E.)
Perform other duties as assigned or necessary as they relate to the general nature of the position.
Participates in monthly supervision with State Member Services Manager.
Participate in Member Services training as directed by State Member Services Manager.
Integrates with Program Staff, participating in Program Team meetings and events, and complies with office and attendance policies.
Answering multiline phone system.
Maintains an approved schedule, and acceptable level of attendance
Other duties as they relate to the general nature of the position

QUALIFICATIONS:

Education and Experience – High school diploma or GED. Two years of customer service experience working in the healthcare industry (medical or behavioral health). Experience with Electronic Health Records preferred. Extensive knowledge of eligibility and referral process.

REGULATORY:

Minimum 21 years of age.
Valid AZ DPS Level I fingerprint clearance card (must maintain valid card throughout employment)
CPR, First Aid, AED certification, if required (must possess upon hire and maintain throughout employment).
Initial current negative TB test result, if required (Employer provides).

Questions about this position? Contact us at HR@ichd.net.

Intermountain Centers is an equal opportunity employer. Intermountain Centers does not discriminate based on age, ethnicity, race, sex, gender, religion, national origin, creed, tribal affiliation, ancestry, gender identity, sexual orientation, marital status, genetic information, veteran status, socio-economic status, claims experience, medical history, physical or intellectual disability, ability to pay, source of payment, mental illness, and/or cultural and linguistic needs, as well as any other class protected by law.

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More about this job

Skills

Bilingualism
EHR
Quality assurance procedures
Claims processing
Scheduling
Administrative support
Administer appointments
Customer service
Electronic health records
CPR
First Aid

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