Jobs in the United States

25+ jobs

Save this search

Added just now
Electrical Engineer
SAIC
Crane, IN
SAIC is seeking a motivated Electrical Engineer to provide engineering, technical, and program support services to the Naval Surface Warfare Center, Crane Division (NSWC-CR).
Added 1 min ago
Agent Ops, Technical Product Management (Forward Deployed Engineer)
Round Rock, TX
Working knowledge of data structures and how data moves through systems (APIs, JSON, databases)
Added 1 min ago
Principal Systems Development Engineer
TX · Dallas, TX
As a Principal Engineer, you will design and implement critical services, lead complex refactors, and champion quality. You will collaborate across teams to resolve dependencies and raise…
Added 1 min ago
Staff Mechanical Engineer, Capital Systems
Intuitive
Sunnyvale, CA
The Future Forward group within Intuitive Surgical is searching for a hands-on Staff Mechanical Engineer to own subsystem development for a new application of surgical robotics. This role…
Added 1 min ago
Senior Software Engineer
Fiserv Solutions LLC
Alpharetta, GA
At Fiserv, we are dedicated to transforming financial services technology to benefit our clients. As a Senior Software Engineer, you will play a critical role in designing, developing, and…
Added 1 min ago
Commissioning Engineer II
Opterra Energy Services, LLC
Edison, NJ
This Commissioning Engineer II role focuses on leading commissioning and field verification activities to ensure building systems are installed correctly, perform as intended, and meet…
Added 1 min ago
Lead Structural Analysis Engineer
The Boeing Company
Titusville, FL
Boeing Defense, Space & Security (BDS) is seeking an experienced Lead Structural Analysis Engineer to join the team based in Titusville, Florida.
Added 1 min ago
Embedded Software Engineer
Harmattan AI
Austin, Texas, TX
As an Embedded Software Engineer at Harmattan AI, you will join a growing team dedicated to developing cutting-edge UAV systems. Building on the foundation established by the team, you will…
Added 1 min ago
Electrical Engineer
Harmattan AI
Austin, Texas, TX
As an Electrical Engineer, your main role will be to design and develop electronic boards and embedded systems (SoM) for UAVs (e.g., Flight Controllers, Companion Computers, Electronic…
Added 2 mins ago
Automation Software Tester / Quality Assurance Engineer
CTIS, Inc.
Rockville, MD
We are seeking a highly skilled Automation Software Tester / Quality Assurance Engineer to support the development of Clinical Trials Research Management applications for CTIS, a CMMI Level…
Added 2 mins ago
WE
Instrumentation & Controls Lead Engineer
Windsor Engineers
Portland, OR · Ridgefield, WA · Duluth, MN · Minneapolis, MN
- $110,000 to $150,000 USD / year
Working knowledge of PLC/SCADA systems and ISA standards.
Added 2 mins ago
C
Senior Software Engineer
Cotiviti
United States
- $111,000 to $145,000 USD / year
The Sr Software Engineer is primarily responsible for the support of the existing software applications and enhance software components deployed in the Cotiviti product suite. The…
Added 2 mins ago
SO
Transportation Technician 11 (Office Technician) - Mt. Pleasant TSC
State of Michigan
Mt Pleasant, MI
- $31.55 to $45.63 USD / hour
…Mt. Pleasant Transportation Service Center (TSC) construction engineer with the most complex duties in administration, oversight, and close-out of all Michigan Department of Transportation…
Added 3 mins ago
Embedded Controls Hardware Co-Op (Winter/Spring 2027)
United States
Able to apply fundamental knowledge to immediate embedded controls engineering tasks identified by a hardware lead engineer that is identified to work with our co-op.
Added 3 mins ago
Manager AI & Data Engineering
ARMADA
Wexford, PA
This position serves as Armada's lead AI & Data engineer while developing talent in the Artificial Intelligence space. Responsible for owning the technical vision, architecture, engineering…
Added 3 mins ago
N
NBC News Group Technology Internships – Summer 2027
NBCUniversal
New York, NY
- $30 to $40 USD / week
Added 3 mins ago
ASIC DFT Engineer
Broadcom Corporation
United States
Broadcom's ASIC Product Division is seeking candidates for a DFT Engineer position at our San Jose, California Development Center. The successful candidate will participate in SoC DFT…
Added 3 mins ago
ASIC DFT Engineer
Broadcom Corporation
United States
Broadcom's ASIC Product Division is seeking candidates for a DFT Engineer position at our San Jose, California Development Center. The successful candidate will participate in SoC DFT…
Added 3 mins ago
Lead AI Engineer
US: Mastercard International Incor
Purchase, NY · O'Fallon, MO · New York City, NY · Arlington, VA
Mastercard is seeking a Lead AI Engineer to join a small, focused AI technology team led by one of Mastercard's Distinguished Engineers. The team will initially focus on delivering agentic…
Added 3 mins ago
Project Engineer, Project Life Cycle
MTD Consumer Group Inc
Martin, TN
As a Project Engineer, Product Life Cycle here, you’ll be part of our PLE team working as an onsite employee. Product Lifecycle Engineering is responsible for maintaining or improving…
Added 4 mins ago
Maintenance Engineer I
CHS
Granbury, TX
The Maintenance Engineer I is responsible for performing entry-level maintenance tasks to ensure the proper functioning and safety of the facility's equipment, building systems, and…
Added 4 mins ago
II
Senior Control Systems Engineer
Ingredion Incorporated (NA-US)
Indianapolis, IN
- $102,100 to $136,166.67 USD / year
Ingredion is hiring a Senior Controls Systems Engineer who will be responsable to maintain instrumentation and control systems in support of plant production, quality, GMP and safety goals.…
Added 4 mins ago
Systems Engineer II
Texas A&M Agrilife Extension Service
College Station, TX
The Systems Engineer II, under general supervision, designs, develops, integrates, and supports enterprise solutions using Microsoft 365 and related technologies. The position focuses on…
Added 4 mins ago
Lead Site Reliability Engineer
Hanwha Techwin America Inc
Carlsbad, CA
Position: Lead Site Reliablity Engineer (SRE)
Added 5 mins ago
Sr SDE, Healthcare AI
Amazon.com Services LLC
Seattle, WA
We're hiring a senior engineer to lead across the org. You'll set technical direction for services that handle real patient data at large scale, in multiple regions. You'll take ambiguous…

Intermedia Intelligent Communications

Implementation Engineer - Contract

Remote, United States

$40 to $50 USD / hour

Apply About employer

Applications open in a new tab.

Job details

Pay: $40 to $50 USD / hour
Posting language: English
Posted: Nov 9, 2026

Original job description

Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.

Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years!

Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back!

Are you ready to make your mark?

About the Role:

The Implementation Engineer (Integrations) designs, builds, and supports IVR and API integrations for enterprise contact center environments. This role works directly with customers to gather requirements, design call flows, and connect internal systems with third-party services such as CRM platforms, billing systems, and payment services. The position combines hands-on integration development, solution consulting, and troubleshooting to deliver reliable, scalable solutions and successful customer deployments.

What You Will Be Doing:

Analyze customer contact center configurations, data extracts, and call flows to plan for the API integration
Gather and document customer requirements for API integrations, evaluate system readiness, and define scope, deliverables, and API integration timelines.
Build integrations between Intermedia contact center platform and third-party services using APIs, including CRM, billing, and payment platforms.
Read API documentation and design authentication, requests, data mappings, retries, and error handling; validate authentication and connectivity using tools such as Postman.
Create and maintain backend services, webhooks, middleware, and automation workflows that support customer implementations and ongoing data exchange.
Transform and synchronize data across systems, including mapping and validating customer records between CRM platforms, billing systems, and internal databases.
Design and implement API-driven IVR call flows, including data collection, menu design, conditional routing, and payment integrations; guide customers in creating efficient, user-friendly experiences.
Work with product, backend engineering, security, support, and vendor teams to clarify requirements, resolve technical constraints, and implement integrations with cloud services such as Azure or AWS.
Write and maintain automated tests, integration documentation, and operational runbooks covering configuration, deployment, monitoring, and recovery.
Troubleshoot integration failures, latency, and data quality; lead troubleshooting of production incidents and complex issues across APIs, IVR platforms, CRM systems;
Apply security practices including OAuth 2.0, secrets management, and encryption.
Lead technical design discussions and provide professional services and consulting for large and strategic customer accounts throughout implementation.
Provide post implementation escalation support to ensure stability and successful adoption.

What You Will Bring to the Role:

Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field with 5+ years of experience in contact center technology, systems integration, or technical implementation. Equivalent combinations of education and experience may be considered.
Hands-on experience with enterprise contact center technologies, including IVR call flows, routing rules, callbacks, external data tables, working hours configurations, and reporting or monitoring tools.
Strong understanding of REST APIs, JSON, webhooks, and OAuth 2.0, with practical experience using API documentation and tools such as Postman to build, validate, and troubleshoot integrations.
Familiarity with GraphQL APIs and API debugging using Swagger or developer portals.
Hands-on scripting or development experience in a backend language such as Python, JavaScript, Java, or C#, including working with variables, data types, string manipulation, and error handling.
Working knowledge of SQL, data mapping, and data transformation to support reliable synchronization and validation across systems.
Experience integrating CRM platforms such as Salesforce or Zendesk with external systems and evaluating their API capabilities and technical constraints.
Experience with cloud services, logging, and monitoring, with strong troubleshooting skills across distributed systems, APIs, and IVR environments.
Understanding of API rate limits, retries, versioning, permissions, secrets management, and encryption, and the ability to apply these practices to customer integrations.
Ability to analyze customer environments and translate requirements into scalable solutions that improve contact center efficiency and customer experience.
Proven ability to manage deliverables, timelines, tests, and technical documentation, and to use ticketing or CRM systems to track implementation tasks, communications, and configuration updates.
Excellent written, verbal, and customer-facing communication skills, including the ability to explain technical concepts clearly and lead design discussions.
Ability to work independently and collaborate with Sales, Product, Development, Security, Support, and external vendors while continuously developing technical expertise.
Ability to work effectively in a remote environment, including maintaining a reliable home office setup with internet connectivity, a workstation, and required software.

Diversity Inclusion and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply About employer

Report this job